How long does it take to receive my refund?
You can cancel your Holiday Extras parking, hotel, lounge, Fast Track, airport transfer or car hire booking for free up to the day before you travel (so, by 11:59pm that day) and you'll immediately receive a voucher to use for a future Holiday Extras booking.
For Transfers and Car Hire, you can cancel for free up to 72 hours before you travel and receive a voucher to use for a future Holiday Extras booking.
You can redeem that voucher against a future Holiday Extras parking, hotel, lounge, Fast Track, airport transfer or car hire booking, any time in the 18 months from the time of cancellation (after which the voucher will expire). You don't have to spend all of your voucher at once either, partial payments are accepted. Any unused amount on your voucher will remain and can be used on other bookings - the same expiry date will remain.