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Help & Support
How long does it take to receive my refund?
Cash refunds take 3-5 working days to appear in your account. It will show as a credit from 'HXPAYMENTS'.
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?