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Help & Support
How do I book with my Dragon Pass / Pre-paid lounge pass?
We're only able to help with prepaid lounge reservations booked through Holiday Extras. We recommend contacting the company you have the lounge offer with, for the advice you need.
Help and Support:
My bookingsMake changes to a booking
Help with a refund
Cancelling a booking
Vouchers
Top 10 Questions:
How will the payment show on my bank statement?How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?