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Holiday Extras Airport Transfers Reviews

Thinking about booking our airport transfer services? Have a look below at our collection of reviews from past happy customers, so you can book with confidence.

It's no wonder Holiday Extras customers give us such high ratings - because when you book with us, not only can you save up to 25% on your journey in a huge range of vehicles to 1000s destinations around the world, but you can also take advantage of our FREE cancellation policy, and travel hassel-free knowing your chosen service is protected by our 100% transfer guarantee.



Customer Reviews


Our worldwide airport transfers are rated 4.6 out of 5 based on 93 reviews.


Driver met us at airport and on return at hotel perfectly on time Both journeys nice vehicle and courteous driver. Excellent service.

- ★★★★★

The collection from Dubai Airport and from our hotel was seamless.

- ★★★★★

Everything went perfectly. It couldn't have been any better.

- ★★★★★

Driver meet very easy, but not in the 'secure part of the airport', was at main exit where we would have expected him to be. Fast and short journey to hotel.

- ★★★★

The hotel booking was excellent. All transfers I booked were excellent. Drivers were punctual with very good vehicles and very informative and sociable.

- ★★★★★

Everything went as advertised, good service, have used it twice and would definitely use it again.

- ★★★★★

Both transfers went off without a hitch. Very impressed with Holiday Extras.

- ★★★★★

The collection worked well and the driver was very good and chatty giving us ideas of places to visit.

- ★★★★

Driver was prompt for both trips. He was able to find our somewhat obscurity located hotel without difficulty. He was pleasant and drove carefully but without delay. We felt confident on the journeys.

- ★★★★

Taxi was awaiting our arrival in Crete and turned up to take us back. Clean and very courteous

- ★★★★★

Very pleased with the service & how smoothly everything went. Staff were helpful when I had some questions. Will definitely use on my next holiday abroad.

- ★★★★★

Our plane was very late landing & I wasn't looking forward to telephoning the company at 1.30.am, BUT the driver was there with my name to take us to the hotel. Very efficient & pleasant man. So relieved after a long long frustrating travel day.

- ★★★★★

Our driver was prompt, friendly and transfer efficient. Our driver took us into Madrid and showing us the road our hotel was on then took us around to see all the festive lights which had been switched on earlier that evening. A really nice welcoming touch. Thank you so much.

- ★★★★★

Car that met me was a smart with plenty of luggage space. Driver reconfirmed my pickup time at the end of my journey. Driver who collected me was about 30 mins early, but not a problem. Even pointed out where to go when he dropped me off as the terminal entrances are together.

- ★★★★★

Great service and very reliable, only one minor issue in that I had to phone the taxi company to establish my pick up time when in Antigua.

- ★★★★★

Transfer out was perfect. Transfer back was over 10 minutes late and had to call the local agent to check it was coming. Otherwise everything was good.

- ★★★★

We booked a mini van (suitable for 6/7 passengers according to the website) for transfer from Naples to Sorrento. It was easy to find the driver and had a comfortable drive to Sorrento. For the return transfer a small Jeep turned up, which had barely enough space for 4 adults with 3 of us squashed in the back - not a comfortable drive at all.

- ★★★

Our drivers on both journeys were excellent. Great communication, on time service with very clean and comfortable cars….what more could you want.

- ★★★★★

Have used many times with no issues. On arrival to Tenerife after a very long day there were no drivers or cars available. Had to sit about for 30 minutes to then be taken out to the taxis Q!!!!! The way home was good though, arrived early and nice driver. Used you guys at Christmas with the premium car and both legs were outstanding. So I am 50/50 this time.

- ★★★

No comments to be made - polite driver and smooth transfers. Would definitely recommend.

- ★★★★★

Both taxi drivers picked us up on time and were very pleasant. Cars were clean and well kept and we were driven smoothly to and from our hotel. I would highly recommend this service.

- ★★★★★

The only complaint I have is that there were a lot of pickups and I was on the coach for 1 hour and 40 minutes before we got to the airport.

- ★★★★

No issues at all. Driver waiting at airport and return trip showed up on time. Can't fault

- ★★★★★

Simple to book. Reliable and easy service.

- ★★★★★

Everything was well organised and smooth. It was easy to locate the place of departure and the bus came in an exact time to pick us up from the hotel. Reliable service.

- ★★★★★

Driver never turned up but holiday extras arranged refund promptly

- ★★

Transfer on time waiting on both journeys. Friendly drivers. No hassle

- ★★★★★

Easy to meet well signed on arrival and on time for both arrival and return to airport.

- ★★★★★

Very easy service for each transfer. Very stressless and very polite drivers. Could not fault anything.

- ★★★★★

Easy booking, straight forward reliable service

- ★★★★★

Driver was prompt for both trips. He was able to find our somewhat obscurity located hotel without difficulty. He was pleasant and drove carefully but without delay. We felt confident on the journeys. Booking etc was straightforward and the price was reasonable.

- ★★★★

Good service to the airport and the driver found a short cut to the airport to beat the traffic!

- ★★★★

I was contacted by the drivers who advised where they were waiting and they were on time and very professional.

- ★★★★★

Good service… transfers to airport on way home were late but received a call from the operator to advise so we knew what was happening… would book again.

- ★★★★

Very reliable and professional service, the drivers were on time, and extremely helpful.

- ★★★★

Easy website booking to use. Prompt communication. Transfer went well. On time. Easy to across on arrival.

- ★★★★★

I was picked up on time at the airport, and on time at the hotel for my return flight. I have used many shuttle services over the years and this has been, without doubt the best by far.

- ★★★★★

We booked transport between the airport and the holiday hotel. The taxi was on time at the airport & I was given details of the return journey. Again the taxi arrived on time. Very good service.

- ★★★★★

All on time and organised which was great but I booked a shuttle for a small group for the return to the airport but got a coach which would have been cheaper if thats just what I booked to begin with.

- ★★★

Pick up on time, no issues. Had to wait a while for pick up from the airport to our hotel, but preferred this to getting on a coach and doing lots of drop offs.

- ★★★★★

The driver in Bordeaux was excellent.

- ★★★★

Transfers went well. Collection on arrival at the airport was smooth. Departure transfer bang on the time booked. Both friendly drivers who could understood English. Would recommend and will be using again.

- ★★★★★

Prompt service and very professional. Even bought us a bottle of water each

- ★★★★★

Very good, went very smoothly

- ★★★★

Have used this service for many years and very satisfied

- ★★★★

Original company used when we arrived were great - plenty of text communication to confirm where pickup was and what car. Return trip was a different company you used on our behalf. Car and driver were great; could have done with some text communication to say he had arrived, as we were sat outside waiting for him to turn up, when he was actually already at the hotel... it was only when he came across to us that we knew he was out lift; fortunately it was all in good time.

- ★★★★

It all went smoothly and the staff were helpful and answered the phone quickly.

- ★★★★★

Taxi arrived on time. Clean car. Polite and friendly driver. All went as scheduled.

- ★★★★★

Good price, well organised and set up. Arrived on time, absolutely no issues.

- ★★★★★

The driver was very late, it would have been quicker and cheaper to use a local taxi.

- ★★★

Competitive priced transfers. Friendly and courteous drivers.

- ★★★★

Excellent service. The taxi driver was brilliant. Considering our flight was more than an hour late, The driver was still waiting for us. No complaints here.

- ★★★★★

Our driver was waiting patiently at the airport arrivals. He was friendly and helpful, carrying our luggage to his air conditioned mini bus.

- ★★★★★

Prompt private transfers with really lovely, polite and friendly drivers. Will definitely use again.

- ★★★★★

Driver was waiting for us on arrival. Helped with suitcases and drove us promptly to our hotel.

- ★★★★★

Limited luggage space on transport from the airport. Limited leg space in both vehicles. Short wait at airport for transport, pick up from hotel was on time.

- ★★★★

Very good punctual and speedy. No issues.

- ★★★★

Punctual drivers, easy to find, quick and direct transfers and modern, clean cars. Excellent service.

- ★★★★★

This Lanzarote airport transfer went smoothly. Instructions were perfect and easy to follow. Wait at the airport was shorter than expected and arrived at Play Blanca approx. 1hr later. Would certainly recommend booking Holiday Extras.

- ★★★★★

Sent full details on where the pick up location was and arrived on time.

- ★★★★★

They're waiting at the airport, really friendly drivers. Clean van and offered waters. On return turned up early and again great friendly driver.

- ★★★★★

Excellent service, taxi was waiting for us upon arrival, nice trip to hotel, very polite driver. Same driver picked us up for our return journey & another great ride.

- ★★★★★

The collection worked well and the driver was very good and chatty giving us ideas of places to visit. The return journey was quite different. The original driver didn't turn up and we had to call the back up phone number. An alternative driver arrived approx 20 mins later i.e. more than half an hour after the planned collection time. While this put us on edge thinking we might be late for our plane, the alternative driver was very good and got us to the airport in time. He was also very informative and pleasant.

- ★★★★

Waited 50mins sat on bus waiting for another flight to come in to fill bus!

- ★★★

Excellent- does exactly what it says on the tin - no issues at all would recommend

- ★★★★★

As always very reliable and very smart very polite have used hoilday extra many times and will continue to use them on the times we go on hoilday.

- ★★★★★

Excellent no fault service. Couldn't have been better.

- ★★★★★

Punctual, Excellent service would most definitely use them again.

- ★★★★★

Good communication, clean vehicles with friendly drivers. Driver needs clearer sign at arrivals, it took us a while to find each other.

- ★★★★★

Everything went to plan. Our flight was delayed, but transfer was completed. Good service.

- ★★★★★

The driver was excellent. Collected us from the hotel 10 mins early but was willing to wait around if needed. Very personable and was both happy to chat about the city and also leave us in peace. Car was very clean and the experience was seamless.

- ★★★★★

I would book again, however, there were a few mistakes made. All resolved but not without me having to make contact whilst on my holiday

- ★★★★

I had to wait 45 minutes at the airport for the coach to turn up. I expect a long journey with lots of drop offs, but I didn't expect to have to wait that length of time for the coach to turn up

- ★★★★

Quick and easy transfer. Driver was already waiting when we arrived and was prompt at picking us up at the end of our trip. Cars were clean and spacious both times!

- ★★★★★

We made a reservation for five passengers and Mercedes people carriers arrived on time both ways.

- ★★★★★

Prompt polite service from the drivers. Had to change the booking a few days before - simply process, everything went smoothly.

- ★★★★★

Drivers were in time both ways and very courteous and polite nothing was too much trouble for them have used these numerous times and never had any problems.

- ★★★★★

Fantastic going both ways on time.

- ★★★★

Friendly driver. Speedy transfer once we were in the car but we had to wait 15 minutes.

- ★★★★

Excellent service, the booking office is easily located opposite the exit. Driver was with us within minutes of being notified. Return journey also uneventful and timely.

- ★★★★★

Fantastic transfers both ways - friendly company, very knowledgeable and great conversation. Well done. Holiday extras guarantee in case anything went wrong was also a real plus point - thank you!

- ★★★★★

Driver was waiting in arrivals and took us to our hotel only 20 mins and we were there in comfort very pleasant driver beautiful car.

- ★★★★★

It went perfectly. Someone was at the airport to meet us and picked us up at the hotel promptly.

- ★★★★★

Everything was seemless with no problems. Excellent service!

- ★★★★★

Good easy service to use, everything explained well and where to go at the airport and the pickup on the return.

- ★★★★★

Excellent service and very well priced.

- ★★★★

It was such a easy process from booking to meeting the team at the airport who walked us to our driver whilst they dealt with our luggage. The driver was friendly and we didn't lift a finger with the luggage into or out of the van. Very good service.

- ★★★★★

Prompt polite service.

- ★★★★

All was well, arrival and return. Easy and convenient. Will use this service again.

- ★★★★★

Driver was 10 minutes late so rang the emergency number and they tracked him on sat nav for us and rang us back. Used them in the outward journey too. Greet service all round.

- ★★★★★

Excellent from start to finish our driver was amazing very professional clean car outstanding service.

- ★★★★★

Great service-good staff at the airport and friendly drivers.

- ★★★★★

Although my flight was delayed I was able to keep in touch with holiday extras and was assured that my transfer would still be available.

- ★★★★★






*Free cancellations available up until 24 hours before travel time.

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