Viewing reviews 1 - 50 of 9239
Very good service but I keep getting reminders. I currently have no more holidays booked so find these constant e-mails annoying. Once a month or an option to hibernate would be useful. There is also no option that I could find to get in touch with you, phone number or e-mail.
Mr Graves, 26 Sep 2022
Mid Stay
5 out of 5
The only issue we had was that the booking I made automatically used a previous car numberplate, for a car we had over 5 years ago. Maybe it would be helpful to have an obvious numberplate check on the booking form, in case this happens to anyone else? Its all very well to have an automated system, but if you end up at 1.30 am leaving the middle stay car, and have to sort out the confusing muddle.
Mrs Kolthammer, 26 Sep 2022
Mid Stay
3 out of 5
Very smooth operation. Makes parking easy.
Mr Jenkins, 25 Sep 2022
Mid Stay
5 out of 5
It was great and so easy to book via the app. Just rocked up in the car, collected a ticket and parked the car. Upon return to the car and exiting the barrier just lifted and let me out. How easy is that.
Miss Kerrigan, 25 Sep 2022
Mid Stay
5 out of 5
Everything went like clockwork
Mr Kay, 25 Sep 2022
Mid Stay
5 out of 5
Easy entrance,slight problem at exit as It was a late return.I was let off without any fuss which helped me greatly after an eventful and tiring journey. Thank you.
Mr Lord, 26 Sep 2022
Mid Stay
5 out of 5
Reliable efficient service
Mr Thompson, 26 Sep 2022
Mid Stay
5 out of 5
Straightforward, easy parking and prompt transfer to airport. Excellent.
Mr Meehan, 24 Sep 2022
Mid Stay
5 out of 5
Yes, please do not keep sending reminders to book “we’ve saved your Quote” when we’ve already booked!!!
Mr Flower, 24 Sep 2022
Mid Stay
5 out of 5
Everything smooth as normal
Mrs Webb, 23 Sep 2022
Mid Stay
5 out of 5
Have used them on many occasions over the years. Very good. So easy
Ms Morley, 23 Sep 2022
Mid Stay
4 out of 5
All smooth
Mr Batty, 21 Sep 2022
Mid Stay
5 out of 5
Quick and frequent transfers Like being able to park yourself and keep keys
Miss Jermy, 20 Sep 2022
Mid Stay
5 out of 5
I expected buses, back to carpark, every 10 Mins. These were nearly 15mins & the queue was so long we couldn't get on the 1st two that came.
Mr Wade, 20 Sep 2022
Mid Stay
4 out of 5
Didn't see any staff, just used carpark.
Mrs Parkhurst, 20 Sep 2022
Mid Stay
5 out of 5
All as described absolutely no issues
Mr Beale, 19 Sep 2022
Mid Stay
5 out of 5
All went well - no problems !
Mrs Gould, 19 Sep 2022
Mid Stay
5 out of 5
Rather a long wait for transport travelling from carpark to airport. very good return journey.
Mr Burge, 20 Sep 2022
Mid Stay
4 out of 5
Airport car parking booked but we were subject to a flight cancellation so we arrived home 2 days late. Referred to the Holiday extras app which directed us to a number to call to advise of any delays but which did not apparently apply to us but only those who booked directly with the airport parking authority! All this wasted over an hour of our time abroad at a stressful moment. In the end we engaged with an on-line "chat" process which merely confirmed that we would incur a heavy additional charge of £60 i.e. 2/3's of our 10 day fee! NOT HAPPY.. on a number of levels. But we will still need to park again so will do so where it is cheapest and not even bother trying to extend the courtesy of advising of an overstay in the future. A simple recorded message could have saved us a lot of trouble.
Mr Masters, 19 Sep 2022
Mid Stay
3 out of 5
Excellent service so glad I took late cover for so little price for peace of mind. Air travel always seems to be delayed
Mr Humphrey, 18 Sep 2022
Mid Stay
5 out of 5
Parking was so easy, no problems at all, easy to find, bus came quite quickly, no complaints.
Mr Hasler, 18 Sep 2022
Mid Stay
5 out of 5
Very well organised as usual it was easy to park, get to the terminal and collect the car once back
Mr Jarvis, 18 Sep 2022
Mid Stay
5 out of 5
GVFM Easy,straight forward. Secure, keep your keys.
Mr Middleton, 18 Sep 2022
Mid Stay
5 out of 5
Stayed mid stay parking. Really smooth, no waiting.
Mr Aylmer, 18 Sep 2022
Mid Stay
5 out of 5
Excellent service provided. The gate recognised the car at the exit without even using the parking ticket. Thanks.
Mr Wood-Smith, 18 Sep 2022
Mid Stay
5 out of 5
The bus driver on the return visit to the car park was a bit too sarcastic to passengers who didn’t know where to go. This was in the early hours of Saturday morning and travellers were very tired.
Mr Baugh, 19 Sep 2022
Mid Stay
5 out of 5
Long wait for bus to terminal not the every 10mins they advertise 25mins wait
Mr Dufty, 19 Sep 2022
Mid Stay
4 out of 5
good on price with the discount car park easy to find and transfers as described
Mr Woods, 18 Sep 2022
Mid Stay
5 out of 5
Amazing service !!
Mr Mereuta, 17 Sep 2022
Mid Stay
5 out of 5
Great booking experience and hassle free
Mrs Walden, 17 Sep 2022
Mid Stay
5 out of 5
Very good only had to wait about 5 mins each time for bus
Mrs Melton, 17 Sep 2022
Mid Stay
5 out of 5
All worked well, the extra time on our return for delayed flight was helpful
Mrs Howells, 18 Sep 2022
Mid Stay
4 out of 5
Had an issue when leaving the car park barrier would not open screen told us we owed £240. No one answered the buzzer and I had to contact someone on the app on live chat it took 15 mins to resolve and the barrier seemed then to open. The lady in the next barrier space had the same problem
Mrs Ballard, 17 Sep 2022
Mid Stay
4 out of 5
Very easy to book online. Customer service excellent with a query I had. Very easy to find car park . Whole experience easy and as expected.
Mr Bailey, 16 Sep 2022
Mid Stay
5 out of 5
Excellent service, couldn’t fault anything from booking to driving out on completion.
Mr Howard, 16 Sep 2022
Mid Stay
5 out of 5
Easy located
Mrs Stevenson, 16 Sep 2022
Mid Stay
5 out of 5
Arrived a bit earlier than planned which was not a problem in mid stay car park Bus service was regular to and from the Airport Thank you
Mr Furbank-Clinch, 16 Sep 2022
Mid Stay
5 out of 5
Great bus driver on our return home
Mrs Everitt, 16 Sep 2022
Mid Stay
5 out of 5
On the whole it was excellent, the only criticism is the bus service is not every 10 minutes, it's much longer. Our driver took 25 minutes to get to us on the return leg and was rude. Probably out of your control. However every other aspect, booking, parking info, access was great.
Mr Parsons, 17 Sep 2022
Mid Stay
5 out of 5
Yes everything was fine
Mr Lark, 16 Sep 2022
Mid Stay
5 out of 5
Very smooth experience and friendly helpful staff
Mr Rowell, 16 Sep 2022
Mid Stay
5 out of 5
Everything went perfectly for parking the information was sent by email and was very informative
Mrs Croucher, 14 Sep 2022
Mid Stay
5 out of 5
All good as always
Ms Green, 14 Sep 2022
Mid Stay
5 out of 5
Hotel and parking drop off very good but we waited 50 minutes for the return of our car
Mr Caplan, 14 Sep 2022
Mid Stay
3 out of 5
Pre booked price far better than just turning up! Approach the barrier take your ticket and follow the parking directions(make a note of your zone), and get picked up at the nearest stop for Departures drop off. On your return just reverse the procedure and the barrier at the exit will read your plate and let you out...SIMPLES. Fast Track Security outbound and inbound are a godsend too.
Mr Tuttlebee, 13 Sep 2022
Mid Stay
5 out of 5
Everything went smoothly from arrival at the pre booked mid stay car park to the fast track through Security. Shame Stansted itself has become tatty and neglected.
Mr Eadie, 13 Sep 2022
Mid Stay
5 out of 5
Everything went very smoothly thank you
Mrs Williams, 13 Sep 2022
Mid Stay
5 out of 5
Everything Holiday Extras did was perfect. Parking was straight forward well informed.
Mr Babb, 13 Sep 2022
Mid Stay
5 out of 5
Very quick to get to parking area and bus to terminal building came along within minutes.
Mrs Copping, 14 Sep 2022
Mid Stay
5 out of 5
All very easy! Your email indicated what was required on arrival at and departure from the car park so I knew what to expect. This made it very straightforward.
Mrs Quinn, 13 Sep 2022
Mid Stay
5 out of 5
Viewing reviews 1 - 50 of 9239