Viewing reviews 1 - 50 of 384
The parking was not paved or tarmac and because it was wet both shoes and luggage was dirty, also more difficult to pull luggage over rough stony ground. Some parts of the same car park were paved which would have been better. The hotel was very good and just a very short walk to the airport terminal.
Mr Sansom, 26 Sep 2022
Hilton Garden Inn
5 out of 5
Arden hotel was a wonderful pre flight stay, food and bevs very reasonably priced room perfectly adequate nice leisure facilities, good secure car park. Hotel a little dated but I don’t find this a problem as the hotel actually had some personality and caricature. Staff friendly. But could just do with a little TLC carpets needs a vacuum in corridors but I’d happily give it 9-10
Mr Hodgkiss, 24 Sep 2022
Arden
5 out of 5
The whole experience went very smoothly
Mr Halkou, 23 Sep 2022
Arden
5 out of 5
This was the first time we had flown from B'ham. The flight timings made it necessary to spend a night at each end at the excellent Hilton Hotel. We were also most impressed with the Airparks operation and efficiency. We believe that the cost represented good value for money and peace of mind
Mr Hand, 21 Sep 2022
Hilton Garden Inn
5 out of 5
Everything was great
Mrs Wilson, 20 Sep 2022
Hilton Garden Inn
5 out of 5
Holiday Extras is always reliable and trustworthy. Will continue to use them in the future
Mrs Bates, 19 Sep 2022
Hilton Garden Inn
5 out of 5
Hotel and parking were just as described at Birmingham airport. Car park easy to find and prompt transfer. Garden Hilton hotel very good with room overlooking planes, very entertaining. Short walk across to departures. Prompt pick up back to the car park on our return. The surface of part of the car park was a little rough but part was tarmac so it depended on where you were allotted your space.
Mrs Hemsworth, 18 Sep 2022
Hilton Garden Inn
5 out of 5
Hotel was very clean and well equipped room with fridge. Ate at the restaurant and was very tasty. Staff were efficient and catered to our needs.
Mrs Warner, 18 Sep 2022
Hilton Garden Inn
5 out of 5
Arden hotel and staff were exceptional
Mr Foster, 18 Sep 2022
Arden
5 out of 5
Check in smooth, room clean. Mattress on bed very hard. Went to the restaurant for food, very poor quality, had to send back the meal, no apologies. Felt ignored by the staff, the waitress went to tell the chef the problem with the meal, he just looked over at us in disgust as though should not complain. The restaurant is all show with poor quality food.
Mrs Hodges, 16 Sep 2022
Hilton Garden Inn
3 out of 5
Very good proximity to the airport , hotel a Little tired but clean and comfy
Mr Gerrard, 13 Sep 2022
Arden
4 out of 5
Excellent facilities and very pleasant staff.
Mrs Evans, 12 Sep 2022
Hilton Garden Inn
5 out of 5
Everything was good, only spoke to the pool staff but they were nice.
Miss Smith, 12 Sep 2022
Arden
5 out of 5
The bed was so uncomfortable isat in a chair all night biggest wast of £110 ever
Mr Holford, 11 Sep 2022
Hilton Garden Inn
1 out of 5
All went well, excellent from parking to hotel stay and away on return.
Mr Wilmot, 10 Sep 2022
Arden
5 out of 5
We've used holiday extras numerous times and we have no problems very happy with there sevice and would definitely recommend them
Mrs Hawkins, 10 Sep 2022
Arden
5 out of 5
Yes all good
Mrs Laurie, 07 Sep 2022
Hilton Garden Inn
5 out of 5
As long as you follow the instructions correctly, the hotel is easy to get to! On arrival everything is straightforward, lovely hotel with friendly staff. Would stay there again.
Mr Parsons, 04 Sep 2022
Arden
5 out of 5
Everything went very smoothly and staff were great. Only slight complaint was rough surface of the parking area in places. Cases had to be carried,unable to wheel due to holes and large stones.
Mr Ogrady, 04 Sep 2022
Hilton Garden Inn
5 out of 5
Ideal location to car park and terminal
Mr Harvey, 02 Sep 2022
Hilton Garden Inn
5 out of 5
Hotel and valet parking was so convenient and led to an absolutely stress free start to my trip. And perfect timing for collection on my return. Will be using again in a few weeks time.
Mr Ord-Smith, 30 Aug 2022
Arden
5 out of 5
All good
Mrs Butler, 29 Aug 2022
Arden
5 out of 5
Trouble free. No issues
Mr Hollerbach, 28 Aug 2022
Arden
5 out of 5
The Arden Hotel is great for an airport stopover. There is plenty of parking, a good bar and restaurant and friendly, helpful staff.
Mrs Gregory, 26 Aug 2022
Arden
5 out of 5
No issues at all. Nice hotel and prompt taxi to airport. On return to hotel scanned car park ticket at reception and away within minutes. Would return again.
Mr Mcconnell, 14 Aug 2022
Arden
5 out of 5
Very helpful staff at Short Run parking and prompt transfer to the airport
Mrs Beloe, 09 Aug 2022
Hilton Garden Inn
5 out of 5
Great value combining hotel and parking. Adds a day to the holiday spirit and takes away the stress of travelling to the airport on the day your flying. Transfer back and forth the parking was less that 5 mins and there way very little wait for the bus to arrive. Only issue to note was lack of signage identifying where the parking (short run) facility was - would easily be resolved by a sign pointing to the exit off the roundabout.
Mr Taylor, 03 Aug 2022
Hilton Garden Inn
5 out of 5
Parking and hotel excellent
Mr Lewis, 02 Aug 2022
Hilton Garden Inn
5 out of 5
Everything holiday extras was spot on. The hotel was disappointing had air conditioning in room but no one knew how it worked and when the found someone who did they stated it didn’t work in any room. Not very good as it was the hottest week.
Mr Parrott, 31 Jul 2022
Arden
4 out of 5
No information on how to find the precooked car park. Tried to contact you no reply. Went in wrong one had to pay £50 on exiting
Mrs Mills, 23 Jul 2022
Hilton Garden Inn
1 out of 5
simple & easy booking process & facilities were as described
Mr Tinsley, 21 Jul 2022
Hilton Garden Inn
5 out of 5
Easy parking package with easy transfer. Hotel very nicely presented and just opposite departures. Food was good too and not too expensive.
Mrs Stephens, 19 Jul 2022
Hilton Garden Inn
5 out of 5
Everything connected with this booking went according to plan! The car parking at ShortRun by Airparks was efficient both on arrival and on return to the airport. My chosen hotel the Hilton Garden Inn was literally a short walk across the road from the airport and was a superb base in which to spend the night before my departure. I would certainly use both services again!!
Mr Hutchinson, 19 Jul 2022
Hilton Garden Inn
5 out of 5
Near to terminal. Food very good for dinner in the hotel. Nice staff. Recommended.
Mr Jones, 18 Jul 2022
Hilton Garden Inn
5 out of 5
The car park is quite away from the hotel so you can’t take an overnight bag with you as you can’t just pop it back to the car before going to the airport, and we had to wait quite sometime for the bus to collect us from the airport then some people had to wait for a 2nd bus as too many of us
Mrs Storr, 18 Jul 2022
Hilton Garden Inn
4 out of 5
On my return to the car park, they tried to charge me extra as I’d checked in a day early. This was not the case however as I assured them extra night was included as I stayed at a hotel. Days charge was then dropped
Mrs Lavelle, 18 Jul 2022
Hilton Garden Inn
2 out of 5
Everything went smoothly, would highly recommend hotel and parking it's a fabulous start to your holiday.
Mr Herrington, 17 Jul 2022
Hilton Garden Inn
5 out of 5
The Arden Hotel is ideally situated and was within easy reach of the train station and monorail direct into the airport. The hotel although dated it is very clean and comfortable for the night
Mrs Lowe, 15 Jul 2022
Arden
5 out of 5
All went very smoothly, short run car park very convenient and helpful staff. bus transfers frequent keeping delays to a minimum. Comfortable overnight stay at Hilton Garden Hotel, just a short walk from Birmingham International terminal building
Mr Oldham, 12 Jul 2022
Hilton Garden Inn
5 out of 5
Everything went smoothly
Mr Pierpoint, 12 Jul 2022
Arden
5 out of 5
As always Hilton great. Parking really just a short distance. Asked to oay extra £10 when actually oarking to have car near entrance then when we returned a mix up as car park attendant who booked us in managed to cancel us out on same day. Was nearly not allowed on shuttle bus as a consequence. Could have been nasty!!
Mrs Allsop, 12 Jul 2022
Hilton Garden Inn
4 out of 5
Wrong postcode provided for parking
Mr Deacon, 10 Jul 2022
Hilton Garden Inn
3 out of 5
the hotel and parking were exactly what we needed as it was very close to brimming airport.
Mr Mitchell, 08 Jul 2022
Arden
5 out of 5
All straight forward and reasonably priced
Mr Leddy, 06 Jul 2022
Hilton Garden Inn
5 out of 5
Overnight hotel was great, slightly confused when driving to the car park the next day as I couldn't read the instructions and drive at the same time. The car park was ok but didn't understand the letter/ colour system as the space where I was told to park by the attendant didn't have the right colour?
Mr Williams, 06 Jul 2022
Arden
5 out of 5
My only complaint is the shower cubicle was full of black mould and in a 4 star Hilton I don’t think it is acceptable
Mrs Ashby, 05 Jul 2022
Hilton Garden Inn
5 out of 5
I was told that the parking you sold me was substandard and that on my return my car would be ‘a right mess’ i was invited to pay £10 cash to park on hard standing near to the entrance.
Mr Goldthorpe, 04 Jul 2022
Hilton Garden Inn
1 out of 5
Driver from Birmingham to Short Run car park was unhelpful and miserable. He, at first, wouldn't drop us off at the stop we got on; saying that 'everybody must get off at the entrance'. It was raining and muddy and we informed him that we had been told 2 weeks ago that the bus stops further on. Begrudgingly (even though he was going to that stop to pick up anyway) he dropped us off near our car. No offer of help with the bags was forthcoming.
Mr Powell, 02 Jul 2022
Hilton Garden Inn
3 out of 5
The short stay car park is no way signposted enough it’s not visible took us ages to find had to stop to look at phone to find. When we finally arrived the staff told us everyone moans about it and we need to say. More signposts other than that good experience
Mrs Philpitts, 30 Jun 2022
Hilton Garden Inn
4 out of 5
Fabulous hotel just been refurbished
Mrs Jackson, 27 Jun 2022
Hilton Garden Inn
5 out of 5
Viewing reviews 1 - 50 of 384