Viewing reviews 1 - 50 of 330
Excellent service from the bus driver that helped us to & from the Airport Hotel
Mrs Wilson, 26 Jun 2022
Hilton Garden Inn
5 out of 5
Excellent package!
Mrs Chambers, 26 Jun 2022
Hilton Garden Inn
5 out of 5
Everything was so simple, the Hilton Garden at Birmingham was a lovely place to stay
Mr Williamson, 25 Jun 2022
Hilton Garden Inn
5 out of 5
We got to the car park to be welcomed by a very jolly person, who directed us towards where we should park. The bus was already there and we were soon at the hotel. On our return, the bus was already there. Our car was covered in dust due to a nearby fire and they offered to wash the car down for us. Everyone was so pleasant. Hotel was fine. Dinner was good and so easy to walk over at some indecent hour the next morning
Mrs Bunker, 23 Jun 2022
Hilton Garden Inn
5 out of 5
we had a lovely stay at the hotel, had no problem parking the the car in the secure car park, room was nice and clean we had an evening meal and drinks in the bar which was lovely food. we had breakfast in the restaurant which was again was lovely and staff was very professional. we would deferentially use this service again if fly from Birmingham.
Mrs Benfield, 23 Jun 2022
Arden
5 out of 5
Not a great start when we arrived to be told that they had overbooked the hotel and everyone had turned up so there was no room for us! After an hour or so they managed to find us a room but was a bit stressful.
Mrs Littleover, 23 Jun 2022
Hilton Garden Inn
4 out of 5
clean smart hotel comfy and well equipped. asked for a runway view and got one evening meal very nice
Mr Farnell, 22 Jun 2022
Hilton Garden Inn
5 out of 5
Excellent service with this hotel and parking will recommend it
Mr Davies, 21 Jun 2022
Arden
5 out of 5
We stayed at the Holiday Garden Inn Birmingham Airport with 14 days of Parking with ShortRun Airparks. Everything went beautifully.. the hotel was good but the star of the whole experience was the Bus Driver ( sadly did not get his name) who took us back to our cars after the holiday. He was exceptionally pleasant & helpful.. lifting heavy cases for us…entertaining & funny.. lifting everyone’s spirits after a rather stressful day. He definitely deserves a bonus!
Mrs Brown, 20 Jun 2022
Hilton Garden Inn
1 out of 5
The hotel was a better standard than expected given that it is an airport hotel. Very clean, spacious, quiet and with everything we needed. We travelled with my father who is registered blind and requested rooms together - confirmed to us by phone and allocated, as requested, on arrival so we were delighted. We ate at the hotel and again, very pleased with the choice and quality of the food for both dinner and breakfast. Only difficulty we had was where to drop my father off at the front of the hotel as it said no stopping but we had to as he couldn't walk further. In the end, it was ok and staff were really helpful on the reception desk. Thanks to all.
Mr Warner, 16 Jun 2022
Hilton Garden Inn
5 out of 5
Shuttle bus was very busy and it took a long time to get back to the car
Mrs Norgate, 15 Jun 2022
Hilton Garden Inn
4 out of 5
Lovely stay, views of airport and great breakfast. Easy parking of car with regular transfer buses and friendly staff all round. Thank you.
Mrs Bubb-Mcghee, 15 Jun 2022
Hilton Garden Inn
5 out of 5
SAT NAV DIRECTIONS TO THE CAR PARK ARE NOT RELIABLE, THIS NEEDS TO BE MORE PROMINENT ON THE DIRECTIONS, NOT AS FOUND FOLLOWING THREE FAILED ATTEMPTS HOTEL AND INITIAL CAR PARK CHECK IN GOOD, ALTHOUGH THE HOTEL DID NOT HAVE MY NAME LISTED MY MAIN DISAPPOINTMENT WAS AS I WAS TAKEN ILL AND ADMITTED TO HOSPITAL ON MY LAST DAY, I CONTACTED THE CAR PARK TO EXPLAIN THAT I WOULD NOT BE ON MY FLIGHT, WITH THE EXPLANATION AND POSSIBLE DAY OF RETURN NOTED. ON MY RETURN I WENT TO THE OFFICE AS REQUESTED, AND WAS DISAPPOINTED TO BE CHARGED £60 FOR THE OVERSTAY DUE TO UNFORSEEN CIRCUMSTANCES. i COULD UNDERSTAND IF I HAD NOT INFORMED YOU, BUT FELT IT A BIT HARSH GIVEN THE CIRCUMSTANCES, EVEN THOUGH IT IS STATED IN YOUR TERMS AND CONDITIONS.
Mr Watson, 12 Jun 2022
Hilton Garden Inn
2 out of 5
I would stay again at Hilton gardens. The facilities were good. The restaurant food was good. Well situated for the airport.
Mrs Adhikaree, 12 Jun 2022
Hilton Garden Inn
5 out of 5
Staff great hotel very tired & despite need of renovation. The rooms are not soundproofed & are extremely noisy to the point that you can hear adjacent rooms using toilets,tv etc.
Mr Weston, 11 Jun 2022
Arden
1 out of 5
The Arden hotel was clean and tidy the room was good, the staff were all nice and friendly and the parking was good and very close to the airport
Mr Fretwell, 09 Jun 2022
Arden
5 out of 5
Everything was described and just as advertised and expected. Keep up the good work
Ms Barry, 06 Jun 2022
Hilton Garden Inn
5 out of 5
Arden Hotel was lovely , room was very good, food great
Mrs Glover, 05 Jun 2022
Arden
5 out of 5
Couldn’t find the parking post code kept taken us to Holiday inn along with other people that booked short run ???????Then when we returned to pick up the car it was filthy , had to pay £ 20 to have it cleaned , did report it and all that was said was sorry ????
Mrs Mead, 05 Jun 2022
Hilton Garden Inn
2 out of 5
The Hilton Garden at Birmingham Airport is excellent. The Short Run car parking was ok.
Mr Morgan, 04 Jun 2022
Hilton Garden Inn
5 out of 5
Car park was easy to locate and reception there was friendly. Could have done with help getting my case onto the transfer bus. Also on return, as with the other people at the bus stop, telephone call to advise ShortRun of our return and for the bus, was not answered. Hotel was smart; evening reception staff member was friendly and helpful; room was clean and comfortable. Hotel was steps from the terminal.
Mrs Easto, 04 Jun 2022
Hilton Garden Inn
4 out of 5
Hotel convenient for the airport, short walk to departures. Staff helpful, had a good meal at the hotel Ran smoothly
Mrs Mcconnachie, 04 Jun 2022
Hilton Garden Inn
4 out of 5
Hilton bhx was brilliant, no delays on day of flight and had full 2 hours at LOUNGE NO1.????
Mr Evans, 03 Jun 2022
Hilton Garden Inn
5 out of 5
The post code for the car park was wrong it took us to the ibis hotel. We spent 15 minutes trying to cal the number for the car park only to get a recorded message saying they were busy then hung up. When we finally got to the car park no apology just an addition the postcode was wrong. Got on the coach to go to the precooked hotel dropped of at the terminal in the poring rain with 4 suitcases even though they actually drove past the hotel the drivers comment hard luck
Mr Court, 03 Jun 2022
Hilton Garden Inn
2 out of 5
All was as described. Car park easily found, with friendly staff. Hotel was clean and comfortable, as a short walk from departures.
Mrs Maunders, 02 Jun 2022
Hilton Garden Inn
5 out of 5
Car park called short run was appalling the surface terrible you struggled to pull your suitcases across it. Buses very irregular we waited for 23 minutes at the airport. We heard one member of staff say they only had one driver!
Mrs Cain, 02 Jun 2022
Hilton Garden Inn
1 out of 5
Had hotel and parking, cannot fault anything,% as advertised. Good price too.
Mr Crouch, 01 Jun 2022
Hilton Garden Inn
5 out of 5
Couldn't find the place. Hilton didn't know either and said the only carpark they use is the NCP Cost me £200????
Mr Erskine, 01 Jun 2022
Hilton Garden Inn
1 out of 5
Everything was absolutely fantastic, just what I have come to expect from using holiday extras for a few trips now and will continue to do so in the future.
Mr Bow, 31 May 2022
Hilton Garden Inn
5 out of 5
Superb service from Holiday Extras with a very superior hotel right on the terminal- 5 minutes away from the departure section, extremly efficient car -parking arranged for us. Overall no one could ask for better service.
Mr Grasar, 26 May 2022
Hilton Garden Inn
5 out of 5
Beautiful and clean hotel the Arden was amazing Steam room , sauna and hot tube with in the pool area, it was so clean and welcoming, the bed was so comfortable, we are thinking of coming again just for a date night ! Son loved his bed and being teenager the internet , grand daughters (4 and9) loved the pool and hot tube with mommy, there was nothing to complain about except our stay was not all night as getting a plane at 3 am, Would most definitely come back
Mrs Hughes, 23 May 2022
Arden
5 out of 5
Hotel lovely. Directions to the car park dire. And when we get off a flight and all we want to do is get home, we’re faced with a long wait for a bus to take us back to the car park. Ended up getting a taxi at a cost of £10
Mr Watkins, 23 May 2022
Hilton Garden Inn
2 out of 5
A perfect start to the holiday! No issues.
Mrs Newey, 18 May 2022
Hilton Garden Inn
5 out of 5
Holiday Booking parking and hotel worked as planned. No problems. Good service
Mrs Wren, 13 May 2022
Hilton Garden Inn
5 out of 5
Great to drop off our bags with jet2s twilight check-in then walk over the road to the Hilton. Lovely meal & nice room, even if we did have to get up at 3.30am to catch our flight
Mrs Phillips, 12 May 2022
Hilton Garden Inn
5 out of 5
Smooth process from car park to hotel. Great hotel and lovely food. Great night sleep and only a 2 minute walk to the airport.
Mrs Hart-Bettany, 12 May 2022
Hilton Garden Inn
3 out of 5
Everything was perfect, hotel breakfast, and pick ups to and from airport, staff most helpful
Mrs Buzzard, 09 May 2022
Arden
5 out of 5
Stopped at the Hilton hotel Birmingham. Lovely place! Definitely stay there again
Mrs Cassling, 08 May 2022
Hilton Garden Inn
5 out of 5
Another fabulous experience with holiday extras :)
Mrs Middleton, 30 Apr 2022
Hilton Garden Inn
5 out of 5
Our transfer was waiting for us at both ends of the journey. Hassle free, would definitely use again.
Mrs Wright, 29 Apr 2022
Hilton Garden Inn
5 out of 5
Lovely airport hotel (Hilton Garden, Birmingham Airport). With Airparks parking, great service, easy and friendly. Shuttle bus dropped us off right outside the hotel
Mrs Dixon, 29 Apr 2022
Hilton Garden Inn
5 out of 5
Tried to copy a deal we set up last November. Couldn't believe how much cheaper the Holidayextras deal turned out!
Mr Thomas, 27 Apr 2022
Hilton Garden Inn
5 out of 5
Transfers quick and simple. Hotel perfectly located and food very good. Friendly staff and service. Everything delivered exactly as promised.
Mr Hunter, 27 Apr 2022
Hilton Garden Inn
5 out of 5
Everything went Smoothly.
Mr Knight, 27 Apr 2022
Arden
5 out of 5
Very efficient car park. Staff very helpful and friendly.
Mrs Saunders, 12 Apr 2022
Hilton Garden Inn
5 out of 5
It was better than expected! The restaurant at the Hilton Garden Inn at B’ham airport is actually quite good! The room was very comfortable and very quiet, and the staff were delightful.
Ms Bell, 09 Apr 2022
Hilton Garden Inn
5 out of 5
Air parks car park is not the easiest place to find especially at night when traffic is heavy. Transport to hotel was efficient and the hotel accommodation was first class
Mr Rees, 01 Apr 2022
Hilton Garden Inn
5 out of 5
Dropped car off at hotel car park and were able to take our keys with us. This saved so much time on collection as we just got a return taxi and drove off with no hold ups.
Mr Allen, 23 Mar 2022
Arden
5 out of 5
Very convenient for airport, staff very friendly. Special thanks for the chefs who cooked a pasta dish for my 20 month old grandson, very much appreciated.
Mr Griffiths, 20 Mar 2022
Hilton Garden Inn
5 out of 5
Ideal location, nice rooms and good restaurant
Mr Hawkins, 17 Mar 2022
Hilton Garden Inn
4 out of 5
Viewing reviews 1 - 50 of 330