Holiday Extras Travel Help
We're Here to Help All Customers Affected by Storm Debi.
Travel disruption caused by Storm Debi
Weather warnings are in force this morning across Northern Ireland, the Midlands, the north of England and parts of Scotland. Amber warnings of wind, which make it more likely travel will be disrupted, are in force for Northern Ireland, Yorkshire and the north west.
A red warning of wind is in force for much of the Republic of Ireland, including Dublin Airport, but as of lunchtime Monday the airport was reporting a normal service with only three flights diverted due to the storm.
At time of writing, some cancellations especialy to domestic flights have been seen at Heathrow and to a lesser extent Dublin; trains have been disrupted by floods in Scotland, by winds in Yorkshire and by a fallen tree on the Stansted Express line; and ferries, especially to and from Ireland, are experiencing cancellations and delays.
We hope as always that your trip is safe and hassle-free, but we acknowledge the challenges that these conditions may bring and encourage customers who are due to travel and worried about potential disruption to contact their airline or tour operator to double check the situation. We've added some useful links at the bottom of the page.
Avoiding storm disruptions
If you're flying from an airport disrupted by Storm Debi and you'd like to minimise the risk of missing your flight, we have airport hotels and airport hotels with parking available at all of the airports affected by the storm today.
Customers with a booking and due to travel
Customers with Flextras: Free cancellations bookings can cancel any time up to the booked day and time of travel.
Flextras: Saver customers can cancel for a voucher to use with the same product.
We encourage you to use our online amends system to change dates, times, terminals, parking options, as well as cancelling your booking if necessary.
Customers about to travel with questions about a Holiday Extras travel insurance policy are invited to email, [email protected]
Customers already abroad
Our support team are fully briefed and are here to assist and guide those abroad and those concerned about their travel plans. Best way to reach them is using our Live Chat service.
Live ChatFor Holiday Extras insurance policy holders abroad we recommend you email us at [email protected]for advice on making a claim. There are many different considerations to a situation such as this and rather than give blanket advice, we will review and respond to each query individually.
Links and additional help
Irish Met Service Weather Warnings
Environment Agency flood warnings
Latest travel information from tour operators and airlines
Dublin airportTUI
easyJet
Jet2