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Gatwick Airport South Terminal Hotels Reviews

Customers' rating: 'Great' 4 out of 5

Compare our Gatwick airport south terminal hotels using the reviews and ratings below to find the best package to suit your needs.

22520 Gatwick Airport Hotels at the South Terminal customers have given an average rating of 4 out of 5

Everything was as expected, comfortable and clean, service was great.

Mrs Relf

Express by Holiday Inn with breakfast
5 out of 5

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Nice hotel good breakfast

Mr Blake

Express by Holiday Inn with breakfast
4 out of 5

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Charged a deposit even though we had already paid ..matress shocking complained but nothing done. Never again. Give wide birth !!!

Mr Hylands

Holiday Inn Gatwick Worth
1 out of 5

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All went to plan with no problems

Mr Goldsmith

Holiday Inn Gatwick Worth
5 out of 5

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The receptionist dealt with a couple but when the couple left she didn’t acknowledge my existence until she had finished chatting with another member of staff. A simple “won’t keep you a moment” would have been fine. The decor in the hotel is very outdated, cobwebs, dust and bits of rubbish every where. In the executive room, lights weren’t working, no cold water whatsoever and not enough toiletries for two people. The carvery isn’t a carvery it’s a buffet. The three course meal doesn’t have any choice of starter or dessert. Soup was a packet mix, meat frozen and defrosted and tasted of freezer burn. Potato’s had a chemical back taste. Desserts were flavourless mush. The bar man was also very rude. Managed not to acknowledge me for over 5 minutes whilst making coffee, again a polite “won’t be a minute” would have been nice. All in all totally disappointed and would not recommend this hotel to anyone. Definitely won’t be back

Mr Lane

Britannia Lodge
1 out of 5

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When we arrived the guy on reception was very rude and made us wait. When he finally spoke to us he argued over the parking saying we had not booked even though I phoned to confirm we could park for one night. The windows in our room would not close and there was a function on at the time. The curtains were hanging off the pole. The only good thing was the breakfast and location.

Mr Smith

Britannia Lodge
1 out of 5

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We booked a Gatwick airport hotel and Meet and Greet parking. Everything went like clockwork, no issues at all. And a very reasonable price too!

Mrs White

Crowne Plaza Felbridge
5 out of 5

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We were upgraded to the club room and were very pleased with the experience. Beds and facilities were very comfortable. Definitely recommend.

Mr Weston

Crowne Plaza Felbridge
5 out of 5

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We booked a Gatwick airport hotel and Meet and Greet parking. Everything went like clockwork, no issues at all. And a very reasonable price too!

Mrs White

Crowne Plaza Felbridge
5 out of 5

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We were upgraded to the club room and were very pleased with the experience. Beds and facilities were very comfortable. Definitely recommend.

Mr Weston

Crowne Plaza Felbridge
5 out of 5

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The hotel was excellent and staff very helpful and the parking for the price we paid was great .

Mrs George

Russ Hill
5 out of 5

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The hotel was horrendous, the room was dirty, The THREE course meal I paid for WAS in fact a buffet, which resulted in me and my family eating crackers and cheese

Mr Gane

Russ Hill
1 out of 5

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I booked hotel and parking, which hotel was moved and then the new hotel was cancelled, so I kept the parking and decided to drive home, we were told that the government had shut it for other use, when I picked up car it had been moved, and people who were on the same flight booked in , why did this happen? I’ve used your company for years, and I’m really disappointed in the way we were treated

Mrs James


1 out of 5

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We could not stay at the hotel booked, because the government took it over as a covid hotel. We were not notified of this and only found out when we got to the hotel. However, the hotel staff were fantastic, arranged an alternative hotel and taxi there.

Mr Tryska

Copthorne Effingham
5 out of 5

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I booked hotel and parking, which hotel was moved and then the new hotel was cancelled, so I kept the parking and decided to drive home, we were told that the government had shut it for other use, when I picked up car it had been moved, and people who were on the same flight booked in , why did this happen? I’ve used your company for years, and I’m really disappointed in the way we were treated

Mrs James


1 out of 5

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We could not stay at the hotel booked, because the government took it over as a covid hotel. We were not notified of this and only found out when we got to the hotel. However, the hotel staff were fantastic, arranged an alternative hotel and taxi there.

Mr Tryska

Copthorne Effingham
5 out of 5

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Our hotel arrangements were changed from the Airport Inn hotel due to this hotel being refurbished and the Europa Hotel was given. We were appalled at the condition of this hotel the room was dirty there was rubbish left in the wardrobe the sink was badly cracked and the toilet roll was rusty and practically fell off the wall, we didn't dare pull the curtains in case they fell down, overall very very dissatisfied the EUROPE NEEDS URGENT ATTENTION. We certainly wont be going back. We have photo's as proof but cannot show as you do not have the facility on the website.

Mrs Brisley

Airport Inn
1 out of 5

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The score reflects the fact that the hotel was changed after booking to one much farther away which meant that £35 had to be spent on taxis.

Mr Edwards

Airport Inn
4 out of 5

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Extremely helpful staff, a comfortable hotel with good facilities and our car was waiting for us on our return to the airport, which enabled us a speedy get away. Will book again.

Mr Kortlang

Ibis
5 out of 5

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Hotel clean & comfortable with amazing staff, rally helpful & polite. The room was a good size, very clean, quiet & a decent bed, it was perfect for the night before heading off the airport. Parking service from Maple Manor excellent as ever, wouldn’t use anyone else.

Mrs Heath

Ibis
5 out of 5

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No other comments

Mr Garrard

Europa
4 out of 5

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I had one night at the Europa Gatwick Hotel with 13 days parking. I was not impressed with the Hotel: the room needed a good steam clean as did much of the public areas; tea bags and coffee sachets in the room were placed in a plastic bag; two cups were provided but no saucers; the beds were ancient and the mattresses creaky; there were hairs in the basin and even the TV remote control was greasy. The first room I was allocated had not even been cleaned out from the previous occupant. On a positive front, the evening buffet and the morning breakfast were good. I have just returned from touring Spain and Portugal. In every instance the hotel rooms were spotlessly clean in contrast to the somewhat shoddy Europa Gatwick. In conclusion, I would not book this Hotel again, and I suggest you remove this establishment from your list of choices.

Mr Bore

Europa
4 out of 5

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The hotel was ok but very hot in there and no ventilation. Also it only had hot water from both hot and cold taps in the room. Purple parking was excellent

Mrs Jeavons

Ramada Crawley Gatwick
3 out of 5

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Everything was perfect. The hotel , for the price, was great. They gave clear instructions to purple parking, which was 10 minute away.

Miss Kite

Ramada Crawley Gatwick
5 out of 5

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Have been using Holiday Extras many times over many years and always been completely satisfied with the service provided. Score 9/10. Would have given the usual 10/10 but for a member of staff messing about with the car stereo and leaving a chocolate bar wrapper stuffed in the driver's door pocket.

Mr Ayles

Courtyard by Marriott
1 out of 5

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Good value and clear instructions.

Mr Carter

Courtyard by Marriott
5 out of 5

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Staff nice , had an enjoyable evening meal, everything was lovely and clean

Mrs Strudwick

White House
5 out of 5

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Everything went smoothly, clearer information about the restaurant eg menu available in the room would have helpful

Ms Marshall

White House
5 out of 5

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Every thing went smoothly xx

Mrs Mcginniss

Best Western Skylane
5 out of 5

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Everything was excellent. We always use this hotel when flying from Gatwick. Although because of the covid things where all good

Ms Lewis

Best Western Skylane
5 out of 5

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The hotel was lovely & had a good restaurant, ample parking, all for a reasonable price, very convenient for the airport which was a short taxi ride away. Taxi arranged through hotel at a special rate

Mr Male

Stanhill Court
5 out of 5

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Comfy bed, good size room, friendly helpful staff.

Mr Fry

Stanhill Court
5 out of 5

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Everything smooth, but hotel reception said room would be much cheaper rate if booked directly.

Mrs Barker

Sandman Signature
4 out of 5

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When we stayed there was either a wedding or a party going on. We were up until 2am-we had to be up at 6, it’s an airport hotel for goodness sake. This shouldn’t be happening! The rooms were good and the staff were helpful but this really put us off

Miss Moore

Sandman Signature
4 out of 5

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A nice hotel clean with good rooms. Close to Horley town centre if you want to stretch your legs. I had a problem getting back to Gatwick but a quick E-MAIL and the problem was sorted.

Herr Zuleger

Acorn Lodge
4 out of 5

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Stayed in the Acorn Lodge in Gatwick where the staff were friendly and the room adequate for our needs. Requested a lower floor room which we got and had a small meal in the hotel which was very nice. Transfer was faultless and we would use this hotel again as it was good value for money.

Mr Norris

Acorn Lodge
5 out of 5

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Excellent as usual, thank you for your support and services. Everything went well

Mr Dufait

Arora
5 out of 5

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e Excellent room,very good parking under cover and very efficient airport transfers all at a very reasonable price. We will be back!

Mrs Braithwaite

Arora
5 out of 5

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Amazing hotel. Staff and food. Close to Gatwick.

Ms Mitchell

Maple Manor
5 out of 5

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Very helpful

Mr Dowling

Maple Manor
5 out of 5

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Hotel was so convenient and of a very decent standard

Mrs Megraw

Hampton by Hilton with breakfast
5 out of 5

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A very good service for hotel & parking. Insurance the jury is still out.

Mr Ayres

Hampton by Hilton with breakfast
5 out of 5

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Everything went smoothly. We have booked and stayed at The Cambridge on previous occasions and been very satisfied with the service.

Mr Lees

Cambridge
5 out of 5

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Everything was spot on from booking to directions to parking to staying to airport to collecting the car!

Mrs Brann

Cambridge
5 out of 5

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i cannot identify ANY improvements as the whole process was excellent. Superb hotel, easy parking and importantly pick up pf the car. Brilliant!

Mr Bromley

Sofitel
5 out of 5

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Instructions spot on, staff helpful. Good experience

Mrs Andrewartha

Sofitel
5 out of 5

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The hotel we stayed at was lovely and clean. All the staff we interacted with were pleasant and polite. The bedroom was very spacious with comfy beds for us all. We didn’t have any issues at finding a parking space in the car park but surely the cost should be reimbursed if you stay at the hotel.

Mr/S Williams

Travelodge Plus
5 out of 5

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All went smoothly Well done

Mr Brand

Travelodge Plus
5 out of 5

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The hotel we stayed at was lovely and clean. All the staff we interacted with were pleasant and polite. The bedroom was very spacious with comfy beds for us all. We didn’t have any issues at finding a parking space in the car park but surely the cost should be reimbursed if you stay at the hotel.

Mr/S Williams

Travelodge Plus
5 out of 5

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All went smoothly Well done

Mr Brand

Travelodge Plus
5 out of 5

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Hotel was so convenient and of a very decent standard

Mrs Megraw

Hampton by Hilton with breakfast
5 out of 5

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A very good service for hotel & parking. Insurance the jury is still out.

Mr Ayres

Hampton by Hilton with breakfast
5 out of 5

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Easy to book, clear details and instructions for finding it, parking and getting too and from the hotel.

Mrs Weatherilt

Premier Inn North Terminal
5 out of 5

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All seemed to work well but did cost me £200 more when had to change from Luton to Gatwick so ended up being much more expensive than originally thought.

Mr Stoakes

Premier Inn North Terminal
4 out of 5

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The hotel and parking overnight was easy with no problem. Comfortable stay and good food at the restaurant on the evening. The meet and greet was easy and efficient both on arrival and return.

Mr Patterson

Premier Inn A23 Airport Way
5 out of 5

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Premier Inn at Gatwick was just the same as any Premier Inn. Parking was easy and car ready and waiting on our return. Excellent service

Mr Williams

Premier Inn A23 Airport Way
5 out of 5

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Really easy to book and easy instructions . Great to just drop the car off and walk to the airport

Mrs Higginbottom

Premier Inn Manor Royal
5 out of 5

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Hotel a bit basic, but we had a 5 bed room that suited our needs. Very helpful booked our taxi to airport, very efficient, Breakfast was available, but not used as we had an early flight

Herr Hofmann

Gatwick Inn
4 out of 5

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Very helpful staff and old building but very clean

Mr Foot

Gatwick Inn
5 out of 5

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Smooth start to holiday

Mr Smith

Premier Inn East (Balcombe Road)
5 out of 5

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Everything was as advertised. Car parking was efficient and speedy.

Mrs Colla

Premier Inn East (Balcombe Road)
4 out of 5

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Good hotel with very good pub/ restaurant next door. Parking good.

Mr Morgan

Premier Inn East Grinstead
5 out of 5

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Hotel was comfortable, very clean. Restaurant was a bit restricted with menus and service. I believe it was lack of staff, sadly it seems to be common everywhere. Car park was large and my car was in the same place on our return.

Mrs Forbes

Holiday Inn
5 out of 5

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A very good mid-range hotel with a comfy room, good food choices and spotless hotel.

Mrs Kemp

Holiday Inn
5 out of 5

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