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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 1782

Everything smooth, but hotel reception said room would be much cheaper rate if booked directly.

8 out of 10Sandman Signature

When we stayed there was either a wedding or a party going on. We were up until 2am-we had to be up at 6, it’s an airport hotel for goodness sake. This shouldn’t be happening! The rooms were good and the staff were helpful but this really put us off

7 out of 10Sandman Signature

Very smooth from booking, hotel stay and parking. Excellent service throughout.

10 out of 10Sandman Signature

Hotel was fantastic, staff at breakfast were so friendly and helpful, pool was lovely. Parking was easy and super convenient. Would definitely do this again.

10 out of 10Sandman Signature

Our original booking made in September was cancelled quite late and the prices had increased since that time but we finally managed to receive some support and re-booked without incurring any additional costs. The new booking went very smoothly - hotel was great as was the Purple Parking

10 out of 10Sandman Signature

Hotel was very good and the Purple parking at Gatwick was really good, first time we have used that before and would certainly consider using again if we decide to play from a London airport.

10 out of 10Sandman Signature

Apart from the reception area and bar, the hotel was disgusting inside and out. furniture dirty, very dated inside rooms, cleaning clearly hadnt been done, outside areas riddled with rubbish and glasses, no maintenance on any of the grass areas all overgrown etc..... for the money this hotel is charging they need to seriously take a look at the tate of the place - we made do as it was just for one night before we flew on holiday but will never return.

1 out of 10Sandman Signature

Brilliant hotel. Way beyond our expectations

10 out of 10Sandman Signature

The hotel we stayed in wasn’t great. The service in the bar was poor. The guy that served us just didn’t talk. One word answers I Requested a triple room but I received a twin double so my 17 and 20 year old had to share a small double bed We tried to use the sofa bed but no extra duvet supplied. When called reception they said it wasn’t possible to supply more bed linen. When I explained it to the desk the next morning they apologised but could not offer any compensation as it was booked through you. Won’t be booking that hotel again

4 out of 10Sandman Signature

Nice modern hotel, good reception staff, easy parking and close to Gatwick North.

10 out of 10Sandman Signature