(4 star hotel)
room-only
including 8 days parking
from the airport
customer rating
Viewing reviews 1 - 24 of 24
Crown Plaza Hotel was excellent, but it is in Felbridge which is over 30mins drive from Gatwick North...
Mr Boyle, 13 May 2022
Crowne Plaza Felbridge
4 out of 5
Excellent hotel, great location for Gatwick. Good value with airport parking included.
Mr Harmsworth, 27 Apr 2022
Crowne Plaza Felbridge
5 out of 5
It was a lovely hotel, nice room. Shame the cooked breakfast was very expensive so we didn’t stay for that. Only thing that let it down.
Mrs Jackson, 14 Mar 2022
Crowne Plaza Felbridge
5 out of 5
The park I g service was excellent but the hotel I was disappointed with. Travelling with 2 children on my own, checked in around 6pm tried to book in for some feed only to be told the earliest was 9.15pm. This was going to be far too late for the children and we had a very early start the next morning. The room itself was ok but the shower looked dirty/mouldy
Ms Parrott, 06 Mar 2022
Crowne Plaza Felbridge
1 out of 5
Fantastic hotel and easy airport parking
Miss Jones, 29 Feb 2020
Crowne Plaza Felbridge
5 out of 5
We changed our booking for a pre flight hotel and parking as we were happy to pay more for the convenient location of the car drop off and Meet & greet. This was not the case at all. Changes had occurred at least a week prior to our arrival and we had not been informed. Both ends we had considerable walking to do, which was hazardous, crossing so many roadsespecially with all our luggage and a 2 year old.
Mrs Bailey, 10 Nov 2019
Crowne Plaza Felbridge
1 out of 5
The hotel was excellent but the parking was twenty minutes away and not easy to find in the pitch black early morning.
Mr Harvey, 23 Sep 2019
Crowne Plaza Felbridge
3 out of 5
Everything went like clockwork! Great hotel and meet and greet parking thanks!
Mrs Webster, 29 Jul 2019
Crowne Plaza Felbridge
5 out of 5
Hotel check in was quick and efficient. Room was clean and decoration good. Distance to airport was good no stress about motorways.
Mrs Murray, 21 May 2019
Crowne Plaza Felbridge
2 out of 5
Hotel lovely car parking very easy and all great
Mr Dixon, 01 Apr 2019
Crowne Plaza Felbridge
5 out of 5
Very efficient reliable service. Would definitely use again.
Mr Plail, 09 Mar 2019
Crowne Plaza Felbridge
5 out of 5
Hotel fabulous...meet and greet horrendous...especially as I had a disabled person with me. The meeting place had been moved and we were given incorrect information. It took us an hour to find it.
Mrs Butterfield, 12 Jan 2019
Crowne Plaza Felbridge
4 out of 5
Nothing to complain about at all
Mr Curran-James, 25 Sep 2018
Crowne Plaza Felbridge
5 out of 5
Hotel excellent .Very pleasant room and very clean.
Mr Bridgett, 10 Aug 2018
Crowne Plaza Felbridge
5 out of 5
Room ok staff ok spa ok , Nothing great about it but was ok for one night. But we never got our wakeup call ? Good job we were up.
Mr Tinker, 23 Jul 2018
Crowne Plaza Felbridge
4 out of 5
All was as described, staff very helpful and all ran smoothly, we were only in room for 4 hours so didn't get to take full advantage of all facilities
Mr Leaver, 16 Oct 2017
Crowne Plaza Felbridge
5 out of 5
Your instructions were incorrect you said park at hotel then taxi to airport this was incorrect and wasted one hour of our time. I have complained about this with no response. Surprised ?
Mr Richards, 06 Oct 2017
Crowne Plaza Felbridge
1 out of 5
Staff helpful, but no lift (we were on upper floor) was very difficult, lugging suitcases up and down. We were not advised of this, even on checking in.
Mrs Morris, 03 Oct 2017
Crowne Plaza Felbridge
4 out of 5
The meet and greet failed
Mr Fava, 23 Sep 2017
Crowne Plaza Felbridge
1 out of 5
Staff helpful, but the long walk to room carrying luggage up and down stairs meant we would not stay again. We also booked an alarm call for 2.30 am which did not happen causing a great rush for the airport.
Mrs Page, 28 Aug 2017
Crowne Plaza Felbridge
1 out of 5
Everything went very well, The staff very helpful.All facilities were as they were described.
Mrs Howarth, 08 Jul 2017
Crowne Plaza Felbridge
5 out of 5
The restuarant was awful re service but the manager came over and was excellent. The hotel staff were brilliant.
Miss Cardy, 20 May 2017
Crowne Plaza Felbridge
5 out of 5
The restuarant was awful re service but the manager came over and was excellent. The hotel staff were brilliant.
Miss Cardy, 20 May 2017
Crowne Plaza Felbridge
5 out of 5
Tried to charge us for extras that were not clearly advertised or were not advertised. Was not told on arrival about the abilitily to pre-pay and have a cheaper breakfast. We ordered room service and was charged extra which was not advertised and the breakfast was more expensive then advertised which was frustrating as we could have got it cheaper if we alerted told when we checked in. Was a really really poor start to the holiday. This was fed back to the hotel but they did not care
Mr Gillard, 18 Apr 2017
Crowne Plaza Felbridge
1 out of 5
Viewing reviews 1 - 24 of 24