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Everything you need to know about car hire

Holiday Extras are the UK's market-leader in travel extras. We have award-winning car hire comparisons, with over 60,000 destinations in 160 countries. We secure the best prices, work with only the most trusted car hire suppliers and have award-winning customer service to help you every step of the way.

For an even more seamless transfer booking experience try HEHA! on our mobile app. Simply enter the details of your trip and HEHA! will make intelligent tailored recommendations based on your trip. It will also recommend other hassle-saving products and provide you with travel advice and tips for your destination. You can even add the products to your watch list, so you get notified if the price changes.

What are my options for hiring a car?

The main types of hire cars we offer are:

  • Economy
    Light on your wallet, but heavy on practicality. Perfect for one or two people.
  • Small
    Small car for a big adventure. This is great for those travelling light.
  • Medium
    Mid-range size at a mid-range price. It's the ideal choice for most.
  • Large
    For bigger adventures. The recommended option if you've got plenty of luggage.
  • Luxury
    You're in your dream location, now make sure you have your dream car. The pricier, but more memorable option.

Is insurance included?

All of our car hire options include collision damage waiver. This means in the event of theft or damage you won't have to pay more than your excess. When you're searching for car hire we'll let you know how much the excess is for your vehicle on the terms tab.

Are there any age restrictions?

Most car hire companies will allow you to hire a car if you're aged 25-70, without any issues. If you're younger or older, you may need to pay an additional fee. Make sure you enter your age correctly when you start your search.

What are the fuel policy options?

  • Full to full
    Pick up the car with a full tank and return it with a full tank. This is the option we recommend, as you'll get the best value for money with no extra fuel charges.
  • Free tank
    You'll get a free tank of fuel included with your car. You don't need to fill up the car when you return it.
  • Prepay no refunds
    Pay for your fuel when you collect the car and bring it back with an empty tank. We don't recommend this option so much, as the local fuel prices can make it costly.

Do I need to bring anything with me?

You'll need to have all of the following with you when you collect your hire car:

  • Printed booking confirmation
  • A full driving licence
  • Credit card in the lead driver's name, with the full deposit amount available
  • A valid DVLA code
  • A valid passport

Do I need to pay a deposit?

It depends on the car you're hiring. When you're searching for car hire we'll let you know if there's a deposit to pay before you confirm the booking.

What if I need to go back and make a change?

You can, with Flextras. Flextras gives you maximum flexibility, so that if your plans have to change, you don't have to worry.

What does Flextras Freedom mean?

We've been working hard to ensure that if you buy your holiday extras from Holiday Extras, you'll be getting the most flexible terms anywhere. The most flexible extras. Anywhere. Bar none.

We understand that after all the surprises of 2020 (and a few at the start of this year too), no-one wants to book a travel product they can't easily cancel. That's why if you book with us, you can be sure that if your plans change, no matter what the reason, it will always be easy and free to cancel your booking with us and rebook for another date.

Free Cancellation

Our smartest choice is our fully flexible Free Cancellation product. You can cancel up to 2 days before your booked arrival time, you'll be issued a voucher for the full value of the booking so you can re-book any holiday extra (from hotel to parking, from car hire to fast track security) when your plans have been rearranged. If you'd like a cash refund, we can organise one for you within 14 days of the voucher being issued.


Our Saver option is a great choice if you're on a budget. You can still cancel up to 2 days before your booked arrival time and you'll still get a voucher for the full amount. The only difference here, and the reason you'll save some money, is that you can't get a cash refund and the voucher must be used to rebook the same product when you rearrange your trip.