10199 Manchester Airport Terminal 1 Hotels customers have given an average rating of
Hotel is dreadful
Mr Conlan
Britannia Stockport
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1 out of 5
No the hotel staff told us wrong time to leave for distant for the bus and we set of 15 minutes before time he told us and just missed the bus
Mrs Wilsonnicola35
Britannia Stockport
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2 out of 5
The staff were very helpful but the room was very small and the sofa bed sagged in the middle, meaning my 12 and 13 year old sons were pushed together, which they hated. As it was a ground floor room, we didn’t feel safe leaving the window open overnight and it was uncomfortably hot in the room so we slept really badly. However, it was very nice being able to have some breakfast when we left.
Mrs Cooper
Holiday Inn Express
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2 out of 5
Yes very helpful
Mrs Coward
Holiday Inn Express
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5 out of 5
Well pleased with hotel & park options you offer. First time I used it and will definitely book again
Herr Deininger
Britannia Ashley
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5 out of 5
When we got there our room was not ready 3 hours later still not do so had to have another room there was only one cleaner on for all the hotel which was a joke really
Herr Kulosa
Britannia Ashley
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2 out of 5
Was in room. The bed was broken, had castors on one side but not on the other. Had no sleep as myself and my partner was trying to sleep on a slanted bed. Had a 6am flight spoke to night reception who wasn’t bothered at all. When we got back I reported it again to day staff on reception and they just said they will get maintainable to look at it. Just not good enough.
Miss Howcutt
Britannia Country House
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1 out of 5
The hotel and facilities was not clean or well maintained, resulting in us refusing to use the room we had booked. Night staff had very limited understanding of English which led to misunderstanding of our booking and having to call customer service. Parking was OK but quite a few pot holes.
Mrs Grindley
Britannia Country House
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2 out of 5
The stay was fantastic, staff were really helpful. The only slight snag we had was that my partner has very bad arthritis & struggled with the stairs
Ms Clifton
Altrincham Lodge
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5 out of 5
Yes everything was fine at the hotel the staff were helpful. Everything as described by you.
Mrs Wood
Altrincham Lodge
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4 out of 5
Got home and was charged £100 for not registering my car in the hotel car-park. This has made the stay not very good.
Mr Greenwood
Britannia Airport Hotel
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1 out of 5
Transfer minibus back was a no show for 45+ mins. Repeated calls to Britannia not answered. Out of hours number said to go to a West car park - it was dark and raining so we turned back after yards, minibus scheduled to be there 20 past hour, it was 22 mins past and it left without stopping even though we saw it and tried to stop it. Another minibus from a hotel and spa tried texting the driver, calling Britannia, etc, no and and he took pity on us and brought us here. Staff at hotel said only 2 on Reception so they were not able to answer and transfer minibus had been back to the hotel and left again. Email addres given for complaint, nothing else. As it's so late, booked to stay the night as I want to look over my car in daylight.
Mrs Davies
Britannia Airport Hotel
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2 out of 5
Excellent service
Mrs Mills
Clayton
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5 out of 5
All good
Mr Wigglesworth
Clayton
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5 out of 5
Booking was easy and when there had to be a change in accommodation due to a Government contract with the Crowne Plaza the matter was dealt with very efficiently. When I had the additional expense of transport from the hotel to the airport this was refunded to me the same day.
Ms Smith
Crowne Plaza
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5 out of 5
By answering emails.texts.and not letting people find it so hard to get through to you
Mrs Thorpe
Crowne Plaza
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1 out of 5
Took 45 minutes to find a parking space at the hotel. One of the receptionists at the hotel ( who was amazing btw) actually came and moved her own car so we could park. Hotel room was good. Waited nearly an hour for the taxi transfer back from the airport to hotel!
Miss Harriesmiller
Cresta Court
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3 out of 5
Decent hotel with really nice staff. Location good with great choice of pubs restaurants close by. Transfer to airport was included, so great value.
Mr Flett
Cresta Court
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5 out of 5
yes nice hotel nice meal super transfers
Mr Hardy
Mercure Bowdon
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5 out of 5
yes nice hotel nice meal super transfers
Mr Hardy
Mercure Bowdon
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5 out of 5
Adequate Hotel and parking , friendly staff and ease of booking in with the vouchers issued.
Mrs Fox
Airport Inn
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4 out of 5
Amazing man at the car park As normal all booked correct
Miss Hamer
Airport Inn
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5 out of 5
All went well , would be nice if the was a map from hotel to Jet parks 3. Jet parks you need to call them at the gate with Holiday Extras. The camera recognition does not work with Holiday Extras.
Mr Lawes
Premier Inn South
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5 out of 5
The direction to car park we’re confusing
Mr Darlington
Premier Inn South
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5 out of 5
Seamless booking and after sales, the perfect experience for a stress free start to a holiday.
Miss Todd
Doubletree by Hilton
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5 out of 5
Very expensive but good quality hotel Mix up over cost paid to holiday extras for meals. We were not allocated the full 25 pounds paid. It seems ridiculous that the hotel cannot arrange the shuttle transport and you have to set up an online account. The staff were very courteous. The food was good and shuttle efficient and friendly.
Mrs Picking
Doubletree by Hilton
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4 out of 5
Experience was exactly as described. Good directions to the hotel, who had the booking all in hand, parking was easy and the taxi organisation was excellent. Would recommend.
Mr Thacker
Mere Court
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5 out of 5
Yes all off the above
Mrs Robinson
Mere Court
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5 out of 5
The hotel and the parking were excellent. The room was so comfortable and the taxi service was spot on
Mrs Willey
Manchester Airport Best Western Signature
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5 out of 5
Only met 1 member of staff but she was lovely and very helpful
Ms Hatfield
Manchester Airport Best Western Signature
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5 out of 5
The premier inn hotel on the conformation was the wrong one, thankfully the hotel staff identified the correct inn. Had to pack luggage back into the car and move to the correct inn. We book through Holiday extra because we live mile from airport and with an 8:00 flight it would reduce starting off early. We booked with Jet parks ring way when we arrived 05:00 to give plenty of time at airport had to wait 50 minutes for a transfer bus. Been better off driving from home leaving car at airport car park and saving the cost.
Mr Melville
Premier Inn North
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3 out of 5
Booked Meet & Greet airport parking and the airport Premier Inn for our return journey. Have used both these several time before and was not disappointed. Did experience issues when attempting to make the payment using the Holiday Extras website which resulted in us missing out on our first choice of hotel, however it was rectified promptly and the price we tried to not was honoured. Parking facility at airport was brilliant and hotel staff were also fantastic.
Mrs Cairney
Premier Inn North
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5 out of 5
Booked hotel plus parking. Great hotel, very clean and comfortable but the airport transfer was not good. On arrival the afternoon before our flight, we went to book the ‘shuttle’ (not exactly) for but we were told it was full but they would provide a taxi. Fair enough but when we arrived outside at there were lots of people waiting for taxis and the shuttle bus. Our pre booked taxi for finally arrived at, making our pre flight rather rushed. On arriving back, we had just missed the return shuttle and the next one was not for 45 minutes so we ended up paying for a taxi to go back to collect our car from the hotel. Surely a shuttle bus goes back and forth,especially when the journey is described as being 5 minutes, not at 45 minute intervals? At the end of long flight it just wasn’t acceptable.
Mrs Winslow
Delta Hotels by Marriott Manchester Airport
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3 out of 5
Very expensive . Will use premier inn next time
Mrs Goodwin
Delta Hotels by Marriott Manchester Airport
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3 out of 5
Brilliant hotel with excellent facilities and great private taxi transfers.
Mr Cook
Stanneylands
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5 out of 5
Everything went well. Hotel very nice and comfy. Food expensive. Taxi to airport and back was efficient. Very prompt.
Mrs Leicester
Stanneylands
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5 out of 5
We booked Hotel & Parking at Manchester Airport for 15 days. Hotel part was great however the new multi-storey Long Stay car park is a pain. At first sight seems good however it as a design fault in that it shows available spaces when there aren't any! (we think it can't show that there are spaces for non- disabled people). So each floor said it had over 30 spaces free but non of the first 5 floors had any available spaces that were not marked as disabled. It is so big that we drove for a long time looking for a space. If you are disabled you are well catered for. However once parked and out of the lift there is a long way to walk (partly in the wind and rain back to the terminal). The walkway is in a variety of finishes most of which do not suit suitcase wheels! Coming back was worse in that the new part of the terminal involves a long distance walk before the lengthy walk once outside the terminal.
Mr Willets
Etrop Grange
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3 out of 5
We booked Hotel & Parking at Manchester Airport for 15 days. Hotel part was great however the new multi-storey Long Stay car park is a pain. At first sight seems good however it as a design fault in that it shows available spaces when there aren't any! (we think it can't show that there are spaces for non- disabled people). So each floor said it had over 30 spaces free but non of the first 5 floors had any available spaces that were not marked as disabled. It is so big that we drove for a long time looking for a space. If you are disabled you are well catered for. However once parked and out of the lift there is a long way to walk (partly in the wind and rain back to the terminal). The walkway is in a variety of finishes most of which do not suit suitcase wheels! Coming back was worse in that the new part of the terminal involves a long distance walk before the lengthy walk once outside the terminal.
Mr Willets
Etrop Grange
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3 out of 5
All was great until the return taxi back to Hallmark hotel to collect the car hotel gave me the number to phone the taxi on return the taxi company said they had no booking but would send one said they knew the Hallmark as they do a lot of work for them and would sort but taxi man said I still had to pay and to take it up with hotel ,The hotel were very good and gave me the money back they said it shouldn’t have happened and would be taking the matter up with taxi company certainly didn’t need the stress after a lovely holiday
Mr Fischer
Sure Hotel Manchester South
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4 out of 5
Wasn’t our first choice of hotel, but it ticked the boxes. Parking was secure behind a coded gate. Plenty of parking spaces when we went. The check in was easy. Good staff. Food was alright. The seating area for drinks and eating was a little bit limited for the size of the hotel but again we managed.the taxi was on time and was about 20minutes away. The pick up back to the hotel was ok. A phone call and about 20 minutes for the pick up was ok. Would book again here
Mr Stockdale
Sure Hotel Manchester South
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5 out of 5
Good hotel maybe a little way from the airport but that is the only fault
Mr Mcfarquhar
Village Manchester Cheadle
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5 out of 5
staff were very friendly and helpful
Mr Nicholas
Village Manchester Cheadle
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5 out of 5
Yes everything was great
Mr Mackenzie
Radisson Blu
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5 out of 5
Easy access to airport terminals via a covered walkway. Spacious rooms, very quiet and spotlessly clean. Food in restaurant was good.
Mrs Randle
Radisson Blu
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5 out of 5
Yes everything was fine , staff very helpful.
Mrs Andreasen
Premier Inn Cheadle
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5 out of 5
The hotel was fine and friendly. The car park scraped our car and we now have to go through the incident team to get the car repaired.
Mrs Bottomley
Premier Inn Cheadle
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1 out of 5
Premier Inn was good. Care Parks service was good. Directions easy and near airport. Drop Off and Pick up went well as there were no delays.
Mrs Sayles
Premier Inn Heald Green
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5 out of 5
everything we bought from the pre flight Hotel and car parking was great
Mr Carlile
Premier Inn Heald Green
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5 out of 5