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Lufthansa mobile boarding passes

[October 10th 2008]

UK passengers departing from Heathrow airport will be able to use mobile phone boarding passes when they fly with German airline Lufthansa.

Lufthansa introduced boarding via mobile phone on all its flights in Germany in the summer and last month extended this to 1,000 daily flights from Germany to almost 400 destinations in Europe. The UK has now been selected as a key market for mobile phone boarding outside Germany.

From October 13th Lufthansa passengers flying from Heathrow will be able to use mobile boarding passes on all Lufthansa non-stop flights to Germany as well as to most onward destinations in Europe. The airline says the service will be gradually introduced from other UK airports in the coming months.

“Selecting London Heathrow as one of the key launch markets outside Germany for the mobile boarding pass clearly demonstrates just how much we value our UK customers. I am sure this new service will prove to be invaluable, particularly to business travellers, making their journeys simpler, more flexible and more convenient,” says Lufthansa general manager UK & Ireland, Marianne Sammann.

Lufthansa passengers will be able to request an electronic boarding pass via a mobile portal by using an internet-enabled mobile device, or they will be able to check in online via the internet. All passengers will need to identify themselves will be their booking code combined with their name.

Mobile boarding passes are then sent to the passenger via email or SMS to their internet-enabled mobile phone. As well as flight data such as the passenger's name, flight number and departure time, the boarding pass also contains a 2D barcode.

The barcode permits passengers to pass through airport security and proceed straight to the departure gate. There the barcode is read by a scanner and passengers can board the plane without the traditional printed boarding pass.

In the event of a problem with their mobile phone, passengers can still collect a printed boarding pass at a self-service check in terminal or at the check in desk.

Written by: Nick Purdom