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Holiday Extras
Customers' Awards 2011



Category 2011

Best Airline

SWISS

Tell me about Swiss International Air Lines

SWISS is the flagship carrier for Switzerland with 72 destinations across 39 countries served from the company's Zurich base. A fleet of 82 aircraft, plus seven more leased to partner airlines, carries over 14 million passengers a year. Quality and personal care are at the heart of the airline's operations.

What makes SWISS special?

Swiss International Air Lines strives to channel typical Swiss values through their business operations and every point of contact with customers. A key principle of SWISS is to reduce environmental impact through numerous activities. A comprehensive list found on the company website outlines such activities, with noise pollution reduction being a great success. The airline has the biggest frequent flyer programme in Europe, whilst a single all-inclusive ticket price with no hidden costs is a further attraction.

Has SWISS won any other awards?

SWISS has scooped numerous Best Airline awards. Best Short-Haul Airline and Best Airline in Europe were both awarded in 2009, whilst the Swiss carrier also picked up the award for Best Airline Western Europe in 2011 and the Best Airline for Travelling with Babies in the Holiday Extras Customers' Awards 2010.