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Holiday Extras
Customers' Awards 2011


Category 2011

Best Airline for Disabled Travellers

easyJet

Tell me about easyJet

easyJet is one of Europe’s most popular budget airlines, offering customers flexible, cheap travel to over 100 destinations. The company has become known for making travelling abroad easy and fuss-free since their launch in 1995. easyJet flights served over 50 million passengers in 2010, seemingly succeeding in their mission to ‘turn Europe orange’.

What does easyJet do for its disabled passengers?

Once you have booked your flights with easyJet, you will have access to ‘My easyJet’, which enables passengers to notify the airline of any additional assistance they might need. By informing easyJet of your requirements within 48 hours of your flight, you’ll be able to benefit from a multitude of facilities, from a wheelchair to transport you around the airport to equipment to aid in boarding the plane.

Disabled passengers are prioritised above standard-fare travellers and will be among the first to board the aircraft to ensure maximum safety and contentment. The company is happy to accommodate any comfort aids that disabled passengers may wish to use on board the flight.

Has easyJet won any other awards?

Having revolutionised our perceptions of modern airline travel, it doesn’t come as a surprise that easyJet has scooped plenty of awards since their first flight. Industry awards include the Conde Nast Traveller Award for Best Low Cost Airline, won seven years running, and the Travel Agents Choice Award for most recommended airline by passengers. Last year, easyJet scooped the Best Airline Value for Money Award at the HolidayExtras® Customers' Awards.