Viewing reviews 1351 - 1400 of 15335
Everything ran smoothly and no issues. A great service with the new express check in machines being trialled.
Mr Barker, 03 Apr 2022
Silver Zone
5 out of 5
Very helpful bus driver on our return. Our car was right the other end of the car park and he dropped us close by. Would use again
Mr Davenport, 03 Apr 2022
Silver Zone
5 out of 5
It went well but it was very expensive and at the barrier the ticket printed my vehicle reg wrong and as its a fully automated system i couldn't querie it with a yone as there was no one there i just hoped the exit would work and luckily it did so no problems but the price was really high
Mr Warhurst, 01 Apr 2022
Silver Zone
4 out of 5
All as expected, just disappointed to have to wait so long for the bus transfers to and from airport terminal
Mr Williams, 31 Mar 2022
Silver Zone
3 out of 5
Paid £103 pounds for what.To park my car in your pound and no staff there.Got to ring the for the shuttle bus ad not there waiting even though the car park was packed and had to park at bottom.On return had to walk to car in pouring rain as obviously no staff there to move cars nearer to offices.What sort of a service is this very poor.Of course the same excuse it is because of Covid this did not reflect lack of service in price.Will not be using your parking again.Also very dark there for females collecting their cars not very secure.
Mrs Young, 31 Mar 2022
Silver Zone
2 out of 5
The facilities were closed there was no staff, it was an expensive park considering there were no staff and a limited bus service
Mr Tanner, 31 Mar 2022
Silver Zone
5 out of 5
Things were great I’ve never had any problems with holiday extras.
Mrs Alner, 29 Mar 2022
Silver Zone
5 out of 5
Only issue was car park layout and bus route had changed and we hadn’t been told. Having limited mobility issues, and no disabled parking available, it was luck we parked near the only bus stop now. Had no warning that buses no longer drive around car park-and no instructions in car park.
Mrs Street, 29 Mar 2022
Silver Zone
5 out of 5
The main gripe concerns you selling me a Lounge access with the car parking at Bristol airport. On arrival at the terminal at 1pm intending to enjoy lunch for a flight departure, I found the lounge had closed at noon. I would ask for a refund or credit for this unfair cost please. The unexpected aspect of the Silver Zone carpark at Bristol was utterly no staff presence to leave the car keys with; taking the keys with me for a month staying in multiple locations was an added risk. The entry barrier was faulty at the carpark; an unwelcome hassle and time delay with no-one supervising. On return, staff were present in mid evening and helped me locate my car (I having mislaid the parking bay number). The shuttle bus is excellent and prompt.
Mr July, 29 Mar 2022
Silver Zone
4 out of 5
Very expensive for a far less service than before covid
Mrs Rowe, 29 Mar 2022
Silver Zone
4 out of 5
Staff were very helpful and receiving the free security fast track was an added bonus for us.
Mrs Jones, 28 Mar 2022
Silver Zone
5 out of 5
Yes all fine. It was self service as in keep your keys so no staff on duty
Mrs Dowle, 28 Mar 2022
Silver Zone
5 out of 5
just drove up and parked
Mrs Hayward, 27 Mar 2022
Silver Zone
5 out of 5
Things went smoothly highly recommend the fast track security
Mrs Morse, 27 Mar 2022
Silver Zone
5 out of 5
Enjoyed the park yourself procedure with keys retained. More COVID secure and quicker. However, not sure if anyone was there to deal with any problems had they occurred (eg a lost car park exit card).
Mr Dunford, 27 Mar 2022
Silver Zone
5 out of 5
Easy pArking,
Mr Freemantle, 27 Mar 2022
Silver Zone
5 out of 5
Parking and retrieving our vehicle went smoothly
Mr Fitchett, 27 Mar 2022
Silver Zone
5 out of 5
1. There was no one at the reception area on arrival. The bus waited a long time before going to the Airport and then went off the drop off before getting to the airport putting us behind on our check-in. 2. We had to wait nearly an hour for a pick-up bus to arive on our retrun pick-up. 3. The card for the exit of the return exit of the Car pack did't work and wanted to charge me £158, to get out of the car park and it took some time to get an operator to operate the barrior to let me out.
Mr Hollifield, 27 Mar 2022
Silver Zone
1 out of 5
Waited to long at silver zone going out and at airport coming home.
Mr Richards, 25 Mar 2022
Silver Zone
3 out of 5
After booking our Bristol silver zone airport parking, we had our flight cancelled at the last minute because of weather conditions in Madeira. I changed our dates immediately on your website and was charged £15 for a days less parking. Two years ago we returned 3 days late from Madeira because of the pandemic lockdown and were not charged any extra because we had booked directly with Bristol Airport. We will not be booking with Travel Extras again.
Mrs Savage, 24 Mar 2022
Silver Zone
1 out of 5
Yes - very easy. Unfortunately you were doing a practice session for checking in but you needed your code and I’d left mine in the car as I had collected my ticket.
Mrs Cretney, 23 Mar 2022
Silver Zone
5 out of 5
Everything went smoothly and this time we just parked and took th.e keys with us so when we returned just went back to the car and drove away.
Mrs Richards, 23 Mar 2022
Silver Zone
5 out of 5
Everything went to plan, can’t fault it and will be using holiday extras again
Mr Martin, 23 Mar 2022
Silver Zone
5 out of 5
When the fee to park at the airport for 7 days exceeds the cost of the flights including all supplements, then something is wrong with the pricing formula.
Mr Rhys-Jones, 22 Mar 2022
Silver Zone
1 out of 5
Unable to leave the car park, had to seek assistance for them to let us out
Miss Gulliford, 22 Mar 2022
Silver Zone
1 out of 5
Everything was good with parking. Not too long a walk to the reception/ bus area and bus came soon after we arrived.
Mrs Scott, 21 Mar 2022
Silver Zone
5 out of 5
Excellent service. I used the wrong car park by mistake .your assistant was very helpful
Mr Fowler, 21 Mar 2022
Silver Zone
5 out of 5
Everything was just as we'd hoped, very straightforward, and all directions/ instructions very clear and concise, so very happy.
Mrs Lynch, 21 Mar 2022
Silver Zone
5 out of 5
The email ticket you provided did not work on the scanner at Bristol Silver Zone car park
Mr Pennicott, 22 Mar 2022
Silver Zone
2 out of 5
Bit confusing at start as no staff on site so had to work things out for ourselves but soon got to grips with it. Will definitely use again
Mr Round, 20 Mar 2022
Silver Zone
5 out of 5
Everything went well, New silver zone parking was easy to use
Mr Powell, 20 Mar 2022
Silver Zone
5 out of 5
Everything went smoothly as usual, there was a bus waiting for us when we arrived at the car park. When we arrived back we only had to wait a short time for a bus to come. The driver was kind and made sure we were both ok before he left
Mrs Prosser, 19 Mar 2022
Silver Zone
5 out of 5
It was an easy process. Transport via the bus to terminal was great, no waiting.
Miss Moulden, 19 Mar 2022
Silver Zone
5 out of 5
if you have zeros or noughts in your reg number make sure you use the correct prefix. My DVLA reg documents uses zeros which I put but when we returned from our holiday and put in the card at the barrier it returned my card saying I would need to pay a charge of £228. I pressed the call button and spoke to man who said my reg was wrong and I should have used noughts. I questioned this and told him about my DVLA docs and he said they only recognised noughts. I've used noughts before and got a parking ticket for not used zeros where I live so I don't know what's going on. He did raise the barrier after hearing my story.
Mrs Weeks, 19 Mar 2022
Silver Zone
5 out of 5
I have used silver parking in the past. This time it will be my last. There were no spaces near the bus terminal. We had to a long way off which was a problem as my wife has limited mobility. On return the bus driver was a great help otherwise I would have had difficulty in finding my vehicle.
Mr Hatherley, 19 Mar 2022
Silver Zone
3 out of 5
4am and no staff there, but very clear instructions of what to do re your winter parking period. All went smoothly, thanks
Mr Clarke, 18 Mar 2022
Silver Zone
5 out of 5
No. Our flight home was cancelled and rearranged for 2 days later. I tried and tried to contact you to inform you, but all I heard was that your voicemail was full and there was no one to answer the call. I took out your insurance against delays and ended up paying an extra £30! Not happy.
Mr Denham, 18 Mar 2022
Silver Zone
1 out of 5
15 min wait for bus to silver parking. Should be given reminder warning of need to have car park exit ticket handy
Mr Jmbennett, 17 Mar 2022
Silver Zone
3 out of 5
Everything went smoothly with the parking. Easy to use.
Ms Mistry, 16 Mar 2022
Silver Zone
5 out of 5
Non existent signage to guide me to a bus collection point after parking the car. Generally poor guidance as to what to do. Last time I used this parking the system was completely different and the new arrangements were unclear. Far too many emails from Holiday Extras. The whole experience felt like maximum sales effort and minimum customer care.
Mr Riches, 16 Mar 2022
Silver Zone
2 out of 5
Booked Bristol on airport parking in but flight cancelled due to Covid epidemic. Rebooked parking for 4-12th March using some credit for the cancelled booking 2 years before. Drove in to long stay car park, ticket not valid except for Silver off airport parking. Charged £8 to exit car park and transfer to silver carrying 2 skiis, 2 boot bags, 2 suitcases. Long trek from parking space to shuttle bus station, no trolleys available. Only managed to catch the plane because we had booked overnight in the airport hotel (Hampton).
Mr Wilson, 15 Mar 2022
Silver Zone
1 out of 5
Everything went without a hitch.
Mr Davies, 14 Mar 2022
Silver Zone
5 out of 5
Car park was good value. Didn’t like the way they crammed people onto the bus on return journey
Mrs Papps, 14 Mar 2022
Silver Zone
4 out of 5
The wait for the bus was longer than expected and price was high .. luckily we had a credit voucher to use which helped
Mrs Austwick, 14 Mar 2022
Silver Zone
4 out of 5
A thoroughly pleasing experience parking in the Silver Zone and could not have wishes for better facilities.
Mr Page, 12 Mar 2022
Silver Zone
5 out of 5
I’ve used holiday extras 16 times now I think. If I wasn’t happy with the product I would not be writing this.
Mr Wray, 10 Mar 2022
Silver Zone
5 out of 5
Silverzone parking now unmanned. Waited ages for shuttle bus on outward and return journeys. Used to work so well before will not use again.
Mrs Buckland, 10 Mar 2022
Silver Zone
3 out of 5
What's the point. I've answered this twice and you rudely never teply!
Mrs Harper, 10 Mar 2022
Silver Zone
1 out of 5
Very easy system to use - don’t forget to remember your parking slot number for your return though! Not too far from airport and shuttle bus to and fro so soon on road home!
Mrs Milner, 09 Mar 2022
Silver Zone
5 out of 5
No I was really cross. I truied to extend my stay by 3 days by telephoning the number you gad given me. No matter which day or at what time I phoned mo one answered the phone. As a result I had to pay at the barrier at Silver Zone which cost me £45 fir the extra 3 days. That's totally unacceptable!!! I have written to you before but of course received no reply!! Will never park with you again unless i receive a reply!! Yes please do publish my comments but Im Sure you wont!!! Perhaps j will put my review on Travel Zoo!! Or barge Trust Pilot.
Mrs Harper, 07 Mar 2022
Silver Zone
1 out of 5
Viewing reviews 1351 - 1400 of 15335