Viewing reviews 951 - 1000 of 15335
Used many times. New system but still very easy to use. Lovely helpful friendly staff. Would definitely recommend.
Mr Parry, 31 May 2022
Silver Zone
5 out of 5
Everything went very smoothly-very efficient service.
Mrs Howman, 31 May 2022
Silver Zone
5 out of 5
Everything went smoothly, key collection could have slicker, but didn’t take too long.
Mrs Healey, 31 May 2022
Silver Zone
5 out of 5
Yes all run smoothly considering the situation at Bristol airport
Mrs Evans, 31 May 2022
Silver Zone
5 out of 5
The Silver Line service ran smoothly and we were pleased with the parking arrangements. We would use this service again.
Mrs Boobier, 31 May 2022
Silver Zone
5 out of 5
Have used Silver Zone parking numerous times (via Purple Parking!) The only catch this time was the longest queue yet experienced for reclaiming my car key. However all was forgiven when, because of my wife's blue card, we found the car parked in the nearest possible bay. PS It would be nice if there were fewer emails offering discounts from BOTH HE and PP !!
Mr Curzon, 31 May 2022
Silver Zone
4 out of 5
No complaints about your service - I found everything clearly explained and very user friendly. Any amendments could easily be made, so I would definitely use you again (and I am, in September). The problem is with Silverzone at Bristol Airport. They now have an automated check in service that has slowed everything down, and contributed to the long delays at the airport. They also fail to tell customers to make a note of the bay they park their car in. So many were having to go back - it was bedlam. May seem obvious, but in the small hours or for first time users it isn't.
Mrs Loney, 01 Jun 2022
Silver Zone
3 out of 5
staff were extremely helpful
Mrs Davies, 31 May 2022
Silver Zone
3 out of 5
Absolute shambles pickin my car keys up, over an hour wait in the cold, found my car and had to push past people waiting for their keys, some over 2.5 hours, dreading using bristol silver zone again in july. Not holiday extras fault but bristol airport.
Mr Warren, 31 May 2022
Silver Zone
2 out of 5
It’s ok but very crowded on the inbound journey and the car seat had been adjusted so much I’m still trying to get it back to its normal position 4 days later. Use meet and greet if you can.
Mr Blythe, 01 Jun 2022
Silver Zone
2 out of 5
Total chaos when picking up the car. Keys couldn't be found, cars couldn't be found, locations of vehicles couldn't be given, queued for 60 mins before i reached the returns desk, another 30 minute wait for my car to be brought back, a very vague location given (literally follow the gold fence and your car should be right at the end and if it's not in this side of the fence,it will be behind it.). Absolutely the last thing you needed after your flight was delayed by an hour, then no marshal available to park the plane, an hour's wait for your luggage to arrive. It was a nightmare and if I could have given zero, I would have
Mr Dale, 31 May 2022
Silver Zone
1 out of 5
Everything went very smoothly from drop off to pick up
Mr Macnamara, 30 May 2022
Silver Zone
5 out of 5
Very happy with the service would use again
Mr Lewis, 30 May 2022
Silver Zone
5 out of 5
As expected,staff to help with the check yourself in system very helpful was a bit surprised when walking from vehicle to checkin building the way in which some of the staff were driving some of the customers cars to take them to the holding parking.
Mrs Mills, 31 May 2022
Silver Zone
5 out of 5
Collecting the car was a nightmare, not enough staff, we had to wait outside as there was so many people waiting, after a hot holiday it wasn’t good. Only 3 staff trying to find the keys.
Mr Simmons, 30 May 2022
Silver Zone
5 out of 5
Professional knowledgeable
Mr Gardner, 30 May 2022
Silver Zone
5 out of 5
Self check in at the Silver Zone Airport car park. However there were a few staff close by to help you through the process
Mr Coppell, 30 May 2022
Silver Zone
5 out of 5
Booking in was an automated process but staff were on hand to assist. All staff very pleasant and helpful. Car collection was very straightforward.
Mrs Barton, 31 May 2022
Silver Zone
5 out of 5
good price, no problems with booking, good directions and useful information.
Mr Cole, 30 May 2022
Silver Zone
5 out of 5
We had no problems whatsoever. We have used this service before.
Mr Beechey, 30 May 2022
Silver Zone
5 out of 5
Drop off ran very smoothly. However on return the queues to get the keys were very large and minimal staff dealing with this, it took over 20 minutes.
Mr Barker, 30 May 2022
Silver Zone
4 out of 5
Quite expensive and long queues at key collection. Don’t like self service. Two members of staff very helpful but other staff standing around doing nothing.
Mrs Angell, 31 May 2022
Silver Zone
3 out of 5
On returning to the car park were met by long queues to collect car keys. After collecting keys, made our way to given car space to find not our car. Had to return back to car collection office. Car key was taken for an employee to find the car. Meanwhile relatives we travelled with had found the car. When car park employee arrived it was to find the car had a dead battery as internal lights had been left on for the duration of our holiday. We now have added expense of going to garage to have all our electrics reset. We will be billing Bristol silver zone car park for this expense and inconvience.
Mr Hanlon, 30 May 2022
Silver Zone
1 out of 5
Car not where it was supposed to be
Mr Thornhill, 30 May 2022
Silver Zone
1 out of 5
Upon arrival to pick up the car we were met with a long line of people and a Police officer who advised there has been problems with cars and car keys. Advised that some peoples cars were ready to take however some were not. Staff were struggling to deal with the situation and poor plan put in place to deal with situation. Gave my parking ticket to a lady who then gathered 5 more tickets taken to a back room then not told if my car was ready to go or not. One other lady who's 1st day it was was very helpful and was taking one ticket at a time and dealing with individuals very well. It was 30 minutes before I was told if my car was available to take, lady who took 5 tickets at once cause chaos and uncertainty unmongst customers. Overall very poor service.
Miss Keen, 30 May 2022
Silver Zone
1 out of 5
Silver zone parking: What a complete and utter fiasco!!! We arrived at the silver parking key collection point to absolute mayhem. People, cases, pushchairs, everywhere!!!!. My initial thoughts were that the system was developed by amateurs but frankly I think they would have done a better job!. Any professional organisation that thinks the set up was ever going to work are quite obviously so shortsighted and clearly delusional. I had to queue (if you could call a srcum a queue) for 40 minutes to collect my keys while my family remained outside with no protection from the weather. Fortunately it remained dry. I am booked in again for August and can honestly say I am dreading it. I am seriously considering booking all future flights from Birmingham or East Midlands purely because of the unpractical parking. You will probably blame lack of staff, but that does not excuse the awful and inadequate lack of facilities and organisation!!?
Mr Griffiths, 30 May 2022
Silver Zone
1 out of 5
Very quick and easy found the parking and everything really satisfying
Mr Harley, 29 May 2022
Silver Zone
5 out of 5
yes - all very efficient
Mr Curtis, 29 May 2022
Silver Zone
5 out of 5
Everything went according to plan
Mr Harrison, 29 May 2022
Silver Zone
5 out of 5
Very helpful staff on checkin , swift process , fast bus service
Mr Thomas, 30 May 2022
Silver Zone
5 out of 5
Good informative paperwork and reminders - excellent service thank you - for our Silver Zone parking at Bristol Airport
Mr Pell, 29 May 2022
Silver Zone
5 out of 5
staff were very helpful, we were checked in and on the bus within 5 minutes. Returning home , we were promptly picked up from the airport. Retrieved our keys and directed to our car. All in all a very pleasurable and trouble free experience.
Mrs Webber, 29 May 2022
Silver Zone
5 out of 5
On arrival back to Bristol on Friday 27th May I had to wait for more than 30 minutes due to your office couldn’t find my car keys as the car hadn’t been moved to the collection point. I do appreciate that things are made more difficult due to flights being cancelled and that the spaces for parking is made more difficult so people can’t pick up there cars on time. Anthony Monks
Mr Monks, 29 May 2022
Silver Zone
5 out of 5
it all went very well thank you , bit of a queue to drop your keys off and again when collecting them high season could prove difficult.....
Mr Minter, 29 May 2022
Silver Zone
5 out of 5
Yep. No problems at all
Mrs Palmer, 29 May 2022
Silver Zone
5 out of 5
Going out it was ok but coming back was an utter and total shambles the queues to get our keys returned at the parking we waited over an hour with some people waiting 2 -to 3 hours because they couldn't find the cars -extremely long queues for people to drop off their cars and probably quite a few would have missed their flights. The organisation and the way things work at Bristol silver zone parking is a total shambles
Mr Roberts, 29 May 2022
Silver Zone
1 out of 5
Silver Zone parking Bristol airport not the best. Long slow moving queues to drop off keys. Same on return to pick keys up. Even longer queues at Airport for coach.
Mr Robson, 29 May 2022
Silver Zone
1 out of 5
All fine
Mrs Harvell, 28 May 2022
Silver Zone
5 out of 5
Excellent evening went to plan
Mr Critchell, 28 May 2022
Silver Zone
5 out of 5
Everything went to plan
Mr Williamson, 28 May 2022
Silver Zone
5 out of 5
Everything ran like clockwork
Mrs Meare, 28 May 2022
Silver Zone
5 out of 5
Checkin and transfer very smooth as was return. Could not fault the system
Mr Easterbrook, 28 May 2022
Silver Zone
5 out of 5
Excellent service, smooth and quick drop off and collection
Mrs Evans, 28 May 2022
Silver Zone
5 out of 5
Excellent parking, good organisation all round. Shuttle bus driver very helpful with bags.
Mrs Huckle, 28 May 2022
Silver Zone
5 out of 5
The customer behind me booked in in my name as I had to abandon my check in temporarily at silver parking.Another customer posted his house keys so.... chaos ensued and the queue was out the door. On my return, my ticket had been printed in the other gentleman's name so I had to wait some time before they finally located my car key. Not an ideal start or finish to my holiday. The automated service is definitely not an improvement! Never had any problems before when it was manned by humans. Felt really sorry for the staff who were clearly struggling with the situation.
Mrs Rebori, 28 May 2022
Silver Zone
3 out of 5
As you know the arrival time of the flight it was very poor service to wait 20min in the rain to get onto an overcrowded bus. Then at the key collect point the long queue due to only two people finding keys (one experienced the other obviously not) meant another long unnecessary wait. Living locally have used Silver Parking over many years will now be looking at alternatives the experience was that bad. Your position to the airport and the use of technology is first class, maybe due to poor training or wages the service was very poor.
Mr Cardy, 28 May 2022
Silver Zone
2 out of 5
I received a phone call from mydaughter on the 21/05/ 22 telling me my wife was very seriouly ill. I manage to get a flight home on the 25/05/22. I then tried to contact silver line parking, as i cannot walk very far, but was unable to do so by phone or the internet, with the result that Ihad to wait almost two hours for my car. A person manning a phone would be a good place to start as an improvement.
Mr Young, 28 May 2022
Silver Zone
1 out of 5
Yes, went very smoothly.
Mrs Gimber, 28 May 2022
Silver Zone
1 out of 5
Excellent parking facilities, help on hand if required. Friendly and efficient staff. Would recommend.
Mr Wilson, 27 May 2022
Silver Zone
5 out of 5
Good service, everything went very smoothly
Mrs Penfold, 27 May 2022
Silver Zone
5 out of 5
Viewing reviews 951 - 1000 of 15335