Viewing reviews 751 - 800 of 15335
Getting to the airport was ok no problems on return my flight was cancelled and had to come back 2 days early so I emailed silver zone twice and phoned as well no reply.I assumed the emails had got through then got to the airport only for the people there to tell me I’d have to wait 40 mins for my car and at 2 in the morning that’s not funny.
Mr Howells, 19 Jun 2022
Silver Zone
3 out of 5
Airport silver parking absolute nightmare beyond a joke will never fly from Bristol again
Mr Davies, 19 Jun 2022
Silver Zone
1 out of 5
We were really pleased with the helpful staff on our arrival at the car park showing us how to use the self service machine. On our return our key pick up went smoothly with clear directions to where our car was parked
Mr Hobbs, 18 Jun 2022
Silver Zone
5 out of 5
Booking procedure is very easy, coupled to reasonable pricing
Mr Hembury, 18 Jun 2022
Silver Zone
5 out of 5
Although we were expecting hassle we sailed through without a hitch.
Mrs Cable, 18 Jun 2022
Silver Zone
5 out of 5
The facilities worked well from parking the car to drop off at the airport and the same on our arrival home
Mr Dugmore, 18 Jun 2022
Silver Zone
5 out of 5
Everything was smooth I just think the parking is a little expensive
Mrs Tallett, 18 Jun 2022
Silver Zone
4 out of 5
Long Queue standing in the rain to book in -going round looking for a space - direction arrows pointed to full park -why you can’t keep your keys- (which I thought you had started that’s why I booked) this would solve all this faff..
Mr Novell, 18 Jun 2022
Silver Zone
4 out of 5
Arriving at Silver Zone car park at 3am on 5th June to find a queue outside around the check in building. It was cold and drizzling. The check in machines were confusing to use so I finally asked one of three attendants at the desk to help. The inside was full of frustrated people. On return to the collection area to retrieve car key there was a long queue with only 2 attendants retrieving the car keys. Our car had been moved to another bay which wasn’t explained. Clearly the auto check in system needs to be made more efficient and easy to use. Also much more staff needed for retrieval of car keys. The whole experience was time wasting and frustrating!
Mrs Reid, 19 Jun 2022
Silver Zone
2 out of 5
We returned after a 9hr flight. To observe a gentleman havong been given the wrong key for his car. Our issue unfolded...one car moved and found...the other car was not in a parking lot known to the company..to the point where we considered advising the police ! This delayed access to the car by at least 90 minutes...there were 3 children on this trip and 4 adults.... The car window was open on arrival. And coukd not be put bach up by the staff that moved it ! Hence they put the car near a car wash area with plastic around it !!!...what led to the window being opened and now does not close with ease ?
Ms Reynolds, 18 Jun 2022
Silver Zone
1 out of 5
On return to the airport insufficient buses running resulting in massive queues and hence considerable delay in being able to collect my car. Will use taxi's in the future
Mr Bailey, 19 Jun 2022
Silver Zone
1 out of 5
Over an hour to hand car keys to reception at Silver Parking. Ridiculous. It was 4 a.m and the queue was endless, kids and OAP standing in the cold . Never again. Goodbye Bristol useless airport.
Mr Pilcher, 18 Jun 2022
Silver Zone
1 out of 5
On our return we had a filling someone played with our car as we had French radio channel, a different settling on a display like time, lights, navigation. We had to spend a time to put all right and a filling of abuse. Please provide some investigation as it is criminal!!!!
Mr/S Belcher, 18 Jun 2022
Silver Zone
1 out of 5
I made a mistake when booking & booked twice. Then we had to pay another £255 to leave the car park. Please can you give me, a phone number to claim a refund. We use your company a lot & have always been happy with the service - this time we got it terribly wrong & need help.
Mrs Deighton, 18 Jun 2022
Silver Zone
1 out of 5
Brilliant, very efficient and helpful
Mrs Hunt, 17 Jun 2022
Silver Zone
5 out of 5
Self checking was unavailable, only 3 staff members checking in, they remained very professional and polite throughout, and dealt efficiently with passengers who were were somewhat agitated, ques were extremely long, could not fault staff, think it was unfourtunate that self checkouts were out of order.
Miss Leyland, 17 Jun 2022
Silver Zone
5 out of 5
The parking in the silver zone at Bristol Airport was excellent. Very courteous staff.
Mr Richards, 17 Jun 2022
Silver Zone
5 out of 5
Very efficient smooth operation
Mr Sharp, 17 Jun 2022
Silver Zone
5 out of 5
All went smooth besides the slightly longer wait for the shuttle bus upon arrival at Bristol.
Mr Reemers, 17 Jun 2022
Silver Zone
5 out of 5
Except for finding somewhere to park originally the rest a peace of cake.
Mr Hatcher, 17 Jun 2022
Silver Zone
4 out of 5
Parking was efficient, though the car park was extremely full. Collection was straightforward.
Mr Blakemore, 17 Jun 2022
Silver Zone
4 out of 5
We were obliged to come home a day early as our flight was cancelled. There was no way to change the pickup time of the car. The website options did not function and accept a change, and the telephone number given only went straight to a full mailbox on 8 attempts to contact the car park. When we arrived there were several people in the same position, the local staff had no knowledge of the cancellation and it took an hour to revive our car.
Ms Wheare, 17 Jun 2022
Silver Zone
2 out of 5
The queues at Bristol were the worst I've ever come across. The self check in was a joke and coming back wasn't much better.
Mr Kevin, 17 Jun 2022
Silver Zone
2 out of 5
Return Flight was cancelled and rescheduled for a day early. I tried to telephone to inform you of this and could not get through. I emailed instead but that remained unanswered. Then had to wait to collect car
Mrs Luscombe, 17 Jun 2022
Silver Zone
2 out of 5
when collecting the car at Bristol silver zone found the car was parked at an angle. Not parked correctly, very unprofessional. Due to the car parked at an angle and not squarely, other car doors have hit and damaged my car.
Mr Russell, 17 Jun 2022
Silver Zone
1 out of 5
Silver Zone could not find my car for over an hour. Blame me and said "could not start car, batter was flat, must of left light on" all untrue and complete lies. I don't like liars!!! What are you going to do about it
Mr Williams, 17 Jun 2022
Silver Zone
1 out of 5
Very helpful and polite ????
Mr Benkraouche, 17 Jun 2022
Silver Zone
5 out of 5
Slick operation. Shame the rest of the airport were not up to your standard
Mr Bone, 16 Jun 2022
Silver Zone
5 out of 5
Everything was great
Mr Chilcott, 16 Jun 2022
Silver Zone
5 out of 5
Everyone was lovely so helpful as we couldn’t find our ticket
Miss Hodges, 16 Jun 2022
Silver Zone
5 out of 5
Very good service at check in and on the return home.
Mr Creedy, 16 Jun 2022
Silver Zone
5 out of 5
All went well. Despite delays in arrival and failures of Bristol baggage handling. No extra charges.
Mr Alcock, 16 Jun 2022
Silver Zone
5 out of 5
On arrival at Bristol silverzone we were met with huge queues to check our car in which we have never experienced before. It was a long queue and manic
Mrs Swift, 16 Jun 2022
Silver Zone
5 out of 5
Excellent as usual.
Mr Jones, 16 Jun 2022
Silver Zone
5 out of 5
Easy to book. Good value. Speedy, efficient service at the car park.
Mrs Payne, 16 Jun 2022
Silver Zone
5 out of 5
directions to airport worked well of keys .not enough staff to help people who are not computor savy ie myself.
Mr Dawe, 16 Jun 2022
Silver Zone
5 out of 5
Price reducyyion
Mr Tempbooking, 16 Jun 2022
Silver Zone
5 out of 5
First time I’ve used silver zone parking for some years, bit strange to me the booking in procedures, but guess I would get used to it, easy getting back your key, all in all, yes it’s fine, and the staff on my outward journey helped me with the booking in procedure, staff on my return to collect my car, little bit on the down side, but it was early morning, or maybe their had been working the night shift, yes would use this parking again
Mr Turner, 16 Jun 2022
Silver Zone
4 out of 5
No problems experienced using the insurance as it wasn't needed.
Mrs Williams, 15 Jun 2022
Silver Zone
5 out of 5
Easy to use bus ran regularly easy collection
Mrs Goodall, 15 Jun 2022
Silver Zone
5 out of 5
Car park was very busy but managed to find a space. Would always recommend holiday extras as I know my car will be well looked after and staff are always very helpful. Thank you.
Mrs Mcarthur, 15 Jun 2022
Silver Zone
5 out of 5
It was so easy parking in silver zone ,no problem with getting keys 14 days later ,will be using again in November
Ms Palmer, 15 Jun 2022
Silver Zone
5 out of 5
The postcode doesn't take you to silver car park. Otherwise good experience. Also exist sign could be clearer
Mrs Caffrey, 15 Jun 2022
Silver Zone
5 out of 5
Everything was straight forward, great service. Long queue to collect key on return but to be expected.
Miss Smith, 15 Jun 2022
Silver Zone
5 out of 5
All was good at Bristol silver zone no problems :: We didn’t use our FAST TRACK as we had to go to airport soo early due to lots of Problems there recently and at 2 in the morning wasn’t open and didn’t need so that was a big of a waste of £12 but there we are By going early we avoided the CRAZY situation that’s going on there ::::
Mr Edwards, 15 Jun 2022
Silver Zone
5 out of 5
Worked well and the staff dealt with a sudden influx of collecting customers very efficiently
Mr Molloy, 15 Jun 2022
Silver Zone
5 out of 5
Involved long walks (with Luggage ) when arriving & departing. Long queue to recover car key. Staff were helpful. Possibly consider again.
Mr Callan, 15 Jun 2022
Silver Zone
4 out of 5
I have always rated silver Zone very highly and have numerous times over the years. Unformatted when we returned from our Bordeux flight on Monday 14 th June, the car had not been returned yet for pick up. There were about 20 of us waiting and our flight had been delayed so it was irritating. Having said that I appreciate these are difficult times and staffing is a major issue. I felt so sorry for the staff who dealt with it very well elects with some customers being so aggressive. I hope to use Soccer Zone again this year but a little apprehensive!
Mrs Gulliford, 15 Jun 2022
Silver Zone
4 out of 5
A few more staff needed
Mrs Rogers, 16 Jun 2022
Silver Zone
4 out of 5
Long queues for both dropping off and picking up of keys. Although I was not affected, there were a number of families whose cars were not ready for them, being told there was a shortage of staff to collect them. I know a lot of companies are suffering staff shortages and am just grateful I was not affected by it at this time. With the dropping off procedure I think the staff helping on the self service would have been better placed behind the desk as I’m sure that would have been quicker than talking every person through doing it themselves
Mrs Gamlin, 15 Jun 2022
Silver Zone
4 out of 5
Viewing reviews 751 - 800 of 15335