Holiday Extras customers who booked the No1 Lounge at Gatwick South Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 351 - 400 of 749
to many reserved tables had to sit in corner but no one took the tables for the 3 hours we where there
Mrs Harrison, 01 Nov 2016
No1 Lounge, South Terminal
3 out of 5
Very smooth, takes the hastle out of the crowded airport by using this lounge - well worth the money
Mr Richards, 24 Oct 2016
No1 Lounge, South Terminal
5 out of 5
Really excellent relaxed lounge,plenty of food choice, order at the bar for hot food and was quickly served.
Mrs Tovell, 30 Oct 2016
No1 Lounge, South Terminal
5 out of 5
Very relaxing start to our holiday with polite staff and a good selection of breakfast menu.
Mr Hicks, 25 Oct 2016
No1 Lounge, South Terminal
5 out of 5
All very good.
Mrs Ennew, 23 Oct 2016
No1 Lounge, South Terminal
5 out of 5
Again was excellent- food, drinks and ambiance were excellent.
Mrs Loydell, 22 Oct 2016
No1 Lounge, South Terminal
5 out of 5
This was nt good value for money at all.£28 each. Usualyy get soup and cheese biscuits. This time just lots of cake.I ordered large pasta shell with spinach, spinach frozen whemn it arrived. Staff not paticullary friendly or helpful. Maybe they don't care as customers just passing through. Would not book this lounge again or reccomend to others.
Mr Webb, 20 Oct 2016
No1 Lounge, South Terminal
1 out of 5
Staff friendly and helpful. Plenty of room area clean and tidy
Mrs Gibbons, 18 Oct 2016
No1 Lounge, South Terminal
5 out of 5
Reception staff were very friendly and helpful. The Lounge still has a temporary entrance which gives a poor introduction to the lounge
Dr Donovan, 16 Oct 2016
No1 Lounge, South Terminal
5 out of 5
Lounge was exactly as expected, food good, drinks good, quiet area good
Mr Peters, 08 Oct 2016
No1 Lounge, South Terminal
5 out of 5
The lounge would benefit from more regular clear ups ie. tables left uncleared, food on the floor!
Mrs Jones, 05 Oct 2016
No1 Lounge, South Terminal
4 out of 5
Nothing
Dr Little, 04 Oct 2016
No1 Lounge, South Terminal
5 out of 5
There were not enough seats available there were lots that have reserved on the viable and it was not clear how to order hot foods
Ms Steele, 19 Sep 2016
No1 Lounge, South Terminal
5 out of 5
Nice lounge with good facilities - addition of flight calls would be helpful
Miss Hayday, 18 Sep 2016
No1 Lounge, South Terminal
4 out of 5
No problems, food a little limited at breakfast we thought, but was good. Would definitely use next year.
Mrs Dillon, 17 Sep 2016
No1 Lounge, South Terminal
5 out of 5
my friend and I had a lovely morning in the lounge(I have used the lounge at north terminal in the past)we both had a coffee and bacon roll and I was pleased to see the roll size was better than it used to be we also had an alcoholic drink each my friend was abit disappointed because the beer was not what she usually drinks she usually favours Carlsberg this was the only negative point with our visit ,we found the area clean and the staff very friendly and helpful.
Mrs Rossi, 17 Sep 2016
No1 Lounge, South Terminal
5 out of 5
relaxing, limited hot food however, good drink selection
Ms Howlett, 14 Sep 2016
No1 Lounge, South Terminal
5 out of 5
It was not clear that you had to order breakfast from the bar so more information would be good and also a few more items could be added to the breakfast menu to improve it, but overall we were happy, the staff were very pleasant and helpful
Mrs Price, 14 Sep 2016
No1 Lounge, South Terminal
5 out of 5
It was ok, but felt like I was siting in a café. Lots of noise from plates and cutlery etc. The original Lounge in my opinion was far better.
Mrs Sheehan, 12 Sep 2016
No1 Lounge, South Terminal
2 out of 5
everything was great
Mr Melanie, 11 Sep 2016
No1 Lounge, South Terminal
5 out of 5
Facilities were excellent and selection of food very good. Staff were very pleasant
Ms Holoway, 11 Sep 2016
No1 Lounge, South Terminal
5 out of 5
As expected having stayed at the hotel before
Mr Rollings, 02 Sep 2016
No1 Lounge, South Terminal
5 out of 5
Everything was as described but it would have been nice to have a selection of pasties for us with a sweet tooth.Staff were very helpful plus being friendly to.
Mr Saunder, 04 Sep 2016
No1 Lounge, South Terminal
4 out of 5
Yes very
Mr Blunden, 05 Sep 2016
No1 Lounge, South Terminal
5 out of 5
I went to the quiet area, was asked to move to accommodate a family of 10 as apparently there wasn't the room in the main area for them. There was.
Mr Mcateer, 01 Sep 2016
No1 Lounge, South Terminal
1 out of 5
All as described
Miss Walters, 30 Aug 2016
No1 Lounge, South Terminal
5 out of 5
The staff and facilities was brilliant
Mrs Butler, 29 Aug 2016
No1 Lounge, South Terminal
5 out of 5
Food,staff & the lounge was amazing , it was so comfortable and you can see the planes taking off & landing, really enjoyed this lounge
Mrs Mckevitt, 28 Aug 2016
No1 Lounge, South Terminal
5 out of 5
It was brilliant no complaints very happy experience
Mrs Taylor, 27 Aug 2016
No1 Lounge, South Terminal
5 out of 5
Plenty of seating, quiet, plenty of food and drink with no wait for it. Friendly staff and used cups plates etc cleared away quickly However very slow wifi
Mr Scott, 27 Aug 2016
No1 Lounge, South Terminal
5 out of 5
was fab enjoy the food and drink staff helpful and very friendly
Mrs Lees, 25 Aug 2016
No1 Lounge, South Terminal
5 out of 5
Lounge was as expected but seating was limited and it didn't help that lots of tables were reserved so we were not able to sit there (and we did ask). Not sure how this worked as we were not given the opportunity to reserve seating when we booked.
Mrs Davies, 21 Aug 2016
No1 Lounge, South Terminal
4 out of 5
A bit more varied selection of hot food stuffs for lunch.
Mr Kennedy, 15 Aug 2016
No1 Lounge, South Terminal
4 out of 5
The customer service was poor from the lady at the bar. Was not warming at all.
Miss Kavuma, 12 Aug 2016
No1 Lounge, South Terminal
1 out of 5
the no1 lounge has an appalling choice of breakfast menu, they had ran out of eggs and could offer no alternative were rude and unhelpful.
Mr Smith, 10 Aug 2016
No1 Lounge, South Terminal
1 out of 5
Good staff. Nice lounge. Perhaps an adults only area should be considered?
Miss Bolitho, 08 Aug 2016
No1 Lounge, South Terminal
5 out of 5
Everything was perfect
Mrs Green, 02 Aug 2016
No1 Lounge, South Terminal
5 out of 5
All was as we hoped - a great start to our holiday!
Mr Pepper, 01 Aug 2016
No1 Lounge, South Terminal
5 out of 5
My experience was excellent, I guess as a vegetarian the after breakfast menu could include more vegetarian
Ms O'reilly, 01 Aug 2016
No1 Lounge, South Terminal
5 out of 5
The machine for fizzy drinks was out of order for the Orange flavour, therefore had to use the bar - the person on the bar was very rude and insisted it worked and walked over with me to show me how to use it - only then did he believe it did not work. I had to go back to the bar to ask for coke as the machine didn't disoense it properly, again the same bar man - very rude. I complained about him, went to ask for another drink and he was rude again. I paid for a service, the machine didn't work properly. There is no need to be so rude about it. I didn't expect to be treated like that. I have used many airport lounges, never have I encountered such a rude member of staff.
Mrs Meta, 28 Jul 2016
No1 Lounge, South Terminal
1 out of 5
Good facilities.
Mrs Clark, 28 Jul 2016
No1 Lounge, South Terminal
5 out of 5
no. 1 lounge is not as good as the Aspire Lounge at the North Terminal. It does not have enough WC facilities and due to building work the entrance is hardto find.ò
Mr Gatehouse, 21 Jul 2016
No1 Lounge, South Terminal
4 out of 5
Everything was very smooth, good waitress service.
Mr Burgess, 21 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Yes staff were very helpful. It was a very relaxing way to start a holiday away from the crowds. The food was very enjoyable. We had sufficient. We enjoyed a couple of glasses of wine. Excellent. We will definitely book Number 1lounge again. Definitely worth the money. Thank you for a great start to our holiday. Mavis & Roy Wise
Mrs Wise, 19 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Everything was great. Plenty of seating, staff were friendly and the drinks were cold... what more could you ask for?
Mr Barrass, 18 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Noisy, restricted availability of food. More like a motorway service station. Not a very comfortable experience.
Mr Clark, 18 Jul 2016
No1 Lounge, South Terminal
3 out of 5
Excellent service. Away from the hustle and bustle of the departure lounge was peaceful and relaxing for me.
Mrs Ward, 12 Jul 2016
No1 Lounge, South Terminal
5 out of 5
All very good and up to expectation.
Mr Bettridge, 10 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Good comfortable lounge. Friendly staff.
Mrs Elkington, 06 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Very helpful
Mrs Almomen, 05 Jul 2016
No1 Lounge, South Terminal
5 out of 5
Viewing reviews 351 - 400 of 749