Reviews for No1 Lounge Gatwick South

Customer ratings and reviews

Book the Gatwick No1 Lounge South

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Holiday Extras customers who booked the No1 Lounge at Gatwick South Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.

Our customers rated No1 Lounge South, on average, 8/10 (749 reviews).

Viewing reviews 401 - 450 of 749

All good although did struggle for seating initially.

Mrs Morrell, 05 Jul 2016

No1 Lounge, South Terminal
4 out of 5

Staff helpful and welcoming.

Mr Clarke, 04 Jul 2016

No1 Lounge, South Terminal
5 out of 5

The carpets and some of the chairs were dirty and heavily stained, the food was at best was mediocre and the coffe was disgusting. The staff were not helpful at all. I also think for money you pay1 very small bacon roll is a bit of a joke

Mrs Friend, 04 Jul 2016

No1 Lounge, South Terminal
1 out of 5

We look forward to visiting again when the new entrance works are complete

Mr Scanlan, 02 Jul 2016

No1 Lounge, South Terminal
5 out of 5

A lovely relaxing atmosphere before the flight

Mr Field, 03 Jul 2016

No1 Lounge, South Terminal
5 out of 5

We were delayed on our return journey so that we were a little rushed but were still looked after very well!

Mr Steel, 01 Jul 2016

No1 Lounge, South Terminal
5 out of 5

Sorry should be a 10. Staff were great services were also great thanks

Dr Bridge, 01 Jul 2016

No1 Lounge, South Terminal
1 out of 5

Excellent way to start a holiday

Mrs Mccallum, 30 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Waiting for a flight is never a great experience but waiting in a No 1 Lounge changes that. Free food and bar in very comfortable surroundings make it most pleasurable.

Mr Boyd, 29 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Yes. No complaints at all.

Mrs Gant, 26 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Veryhelpful

Mr Allen, 22 Jun 2016

No1 Lounge, South Terminal
5 out of 5

A very relexing lounge, plentiful food and drink

Mr Prior, 22 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Bar staff more interested in talking to each other and the lounge tables not clean, it took us ages to get someone to clean a table so we could sit diwn

Ms Kent, 22 Jun 2016

No1 Lounge, South Terminal
3 out of 5

All very good in new updated facilities. All staff very helpful and courteous.

Mr Stroh, 28 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Staff very helpful,lounge very clean tidy & relaxing. Food well prepared. airport parking very easy & transfers good.

Mr Welch, 17 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Yes very helpfull I had my 11 month old with me who makes a lot of mess. This was no problem go the lovely man that was cleaning up . Make the start of the holiday a lot more relaxing

Mrs Riddle, 16 Jun 2016

No1 Lounge, South Terminal
4 out of 5

Had to wait a long time for our food And cold when we got them

Mrs Cox, 15 Jun 2016

No1 Lounge, South Terminal
4 out of 5

There was no evidence of my booking on the system and I didn't receive the confirmation email until after our plane had departed but luckily I still had the webpage open showing the final stage of my booking and proof of payment otherwise I wouldn't have been able to enter the lounge. Because the lounge didn't have record of my name I was unable to log in and use the wifi which was disappointing and part of the service I has paid for.

Miss Hellens, 15 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Far too expensive. Poor value for money.

Mr Maples, 10 Jun 2016

No1 Lounge, South Terminal
3 out of 5

It doesn't mention that you only get one complimentary meal (if you consider half of a muffin with a small poached egg as a meal ) when I asked if I could have another I was asked how many had I had and because her English wasn't the greatest it sounded abrupt but otherwise it was really nice experience

Mr Tarbie, 10 Jun 2016

No1 Lounge, South Terminal
5 out of 5

The lounge was spacious and comfortable, with a fantastic view of the aircraft and runway. Food and drink was plentiful and tasty. Staff were working really hard to keep it in good clean order too, so kudos to them.

Mr Lindley, 08 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Some bar staff were more interested in talking to each other than serving customers.More customer service training perhaps required for them?

Mrs Burns, 06 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Yes thank you very helpful.

Mrs Wilson, 03 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Everything exactly as described and planned. Lounge comfortable and peaceful making a relaxed start to our holiday

Mrs Leonard, 03 Jun 2016

No1 Lounge, South Terminal
5 out of 5

Very helpful

Ms Murray, 01 Jun 2016

No1 Lounge, South Terminal
5 out of 5

All good. Bit of a wait for Eggs Benedict and when arrived it was luke warm.

Mr Swap, 02 Jun 2016

No1 Lounge, South Terminal
4 out of 5

Staff very helpful and although the lounge was busy they still managed to keep it clean

Mrs Ellis, 31 May 2016

No1 Lounge, South Terminal
5 out of 5

The 3 hours you say you allow would never be that long as you do it by the flight time but you have to be at the gate long before that. You should either admit it's more like 2 or allow a bit longer

Mrs Nicholl, 31 May 2016

No1 Lounge, South Terminal
5 out of 5

Good facilities, nice food, well laid out

Mr Temple, 24 May 2016

No1 Lounge, South Terminal
5 out of 5

The staff were very helpful and yes everything was what we expected

Mrs Davis, 29 May 2016

No1 Lounge, South Terminal
5 out of 5

Not all staff were helpful

Mrs Smith, 28 May 2016

No1 Lounge, South Terminal
4 out of 5

Friendly, helpful staff and a good variety of refreshments.

Mrs Ames, 28 May 2016

No1 Lounge, South Terminal
5 out of 5

I had been in the no 1 lounge a few years ago and really enjoyed the experience but not this time , the food available apart from I choice from the menu the only other available food was apples and cake , we were very disappointed and will not be booking again

Mrs Pope, 24 May 2016

No1 Lounge, South Terminal
1 out of 5

All went well. Lounge was good and staff very helpful.

Mrs Sherlock, 24 May 2016

No1 Lounge, South Terminal
5 out of 5

Booking was amazingly easy. As soon as we arrived we were taken to our private seating area. We ordered our food - which was very good - and it was brought to us very quickly by happy and personable staff. Will definitely be booking the lounge the next time we travel. Fantastic start to our holiday.

Mrs Acton, 23 May 2016

No1 Lounge, South Terminal
5 out of 5

Lovely lounge, not too busy and great view of the runway. Great selection of food and drinks. Only issue was not very wheelchair or pushchair friendly as there are steps everywhere to get up to the comfy seats and no ramps to use instead.

Mrs Tollerfield, 22 May 2016

No1 Lounge, South Terminal
5 out of 5

there was not much choice of food available, unfortunately all that was left was sweets.

Mrs Kennedy, 22 May 2016

No1 Lounge, South Terminal
5 out of 5

lovely area, not too busy and able to charge up technology - always a bonus. food and drinks included were also great. tyvm

Mrs Andrews, 17 May 2016

No1 Lounge, South Terminal
5 out of 5

Everything went very smoothly, the staff were polite, pleasant & incredibly efficient - bacon butties arrived within 2 minutes of ordering.The place was very clean & the lavatories were large & well fitted.

Mrs Westlake, 17 May 2016

No1 Lounge, South Terminal
5 out of 5

Excellent new lounge perfect for avoiding the busy airport before a flight

Mrs Stewart, 17 May 2016

No1 Lounge, South Terminal
5 out of 5

a great way to start the holiday

Mrs Griffiths, 17 May 2016

No1 Lounge, South Terminal
4 out of 5

Unfortunately we went on the day that gatwick lost all its IT

Mr Bentley, 16 May 2016

No1 Lounge, South Terminal
4 out of 5

Friendly welcome - good choice and helpful staff although had to wait 35 mins for a bacon roll as one chef covering two sites. Last order had to be abandoned as needed to leave for check in.

Mrs Ward, 16 May 2016

No1 Lounge, South Terminal
5 out of 5

Everything was fine but don't think we had value for money!

Mr Parr, 11 May 2016

No1 Lounge, South Terminal
4 out of 5

perfect as usual can't fault anything

Miss Barker-Cumming, 12 May 2016

No1 Lounge, South Terminal
5 out of 5

Friendly staff. We stayed in the lounge for over 3 hours. It is so much nicer than the main airport public areas.

Mrs Johnston, 08 May 2016

No1 Lounge, South Terminal
5 out of 5

Lovely and relaxing, quiet, good range of tasty food, newspapers, makes a good start to your holiday.

Mr Nix, 08 May 2016

No1 Lounge, South Terminal
5 out of 5

all okay

Mrs Smith, 07 May 2016

No1 Lounge, South Terminal
5 out of 5

Everything was lovely, staff very polite, such a relaxed atmosphere and a stress free start to our holiday.

Mrs Clark, 03 May 2016

No1 Lounge, South Terminal
5 out of 5

all very good

Mrs Harrison, 03 May 2016

No1 Lounge, South Terminal
5 out of 5

Viewing reviews 401 - 450 of 749