Reviews of the Airport Inn Gatwick

Longbridge Roundabout, Horley, Surrey, RH6 0AB

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Customers' rating: Rated 'Great' by 940 guests

Families with young children:
Families with teenagers:
With friends:
Mature couples:
Young couples:
Solo Travelers:

(3 star hotel)
 
£47.00*
room-only
miles
from the airport
84 940 8/10
customer rating

Sourced from the crowd

Our customers rated Airport Inn, on average, 8/10 (940 reviews).

Viewing reviews 551 - 600 of 940

Hotel isn't easy to find and there's very little room to leave your car out front. The check in process was very slow. Basic dated room with poor tv reception and a shower that was difficult to operate (had to run a bath instead). Shuttle service to airport great but took longer than anticipated.

Miss Williams, 26 Sep 2017

Airport Inn
1 out of 5

Yes no problems

Mrs Gilbert, 13 Oct 2017

Airport Inn
5 out of 5

The hotel and parking were generally very good and I would use both again. One item of feedback; the Maple Manor parking drove my car only 7 miles from when I dropped it off. They felt the need to drastically change my seat settings, as well as retune the radio to a channel I didn’t even have preset and changed all the air conditioning settings. I felt this was all entirely unnecessary and almost feels like they were taking the pee.

Mr Brand, 29 Sep 2018

Airport Inn
5 out of 5

We found the hotel to be disappointing, but the carpark service was very good and efficient

Mr Walsh, 19 Mar 2019

Airport Inn
3 out of 5

Very efficient service. Great value at a great price.

Mr Wakerell, 09 Apr 2011

Airport Inn
5 out of 5

staff very helpfull road direction very clear and striat forword all in value for money

Mr Turner, 01 Mar 2011

Airport Inn
5 out of 5

Hotel & food good. Everything as booked. Clear instructions

Mr Blacklock, 08 Feb 2011

Airport Inn
5 out of 5

No problems at all. Perfect.

Mr Price, 31 Jul 2011

Airport Inn
5 out of 5

all the facilities was as you said they were will use you again

Mr Pharo, 19 Oct 2011

Airport Inn
5 out of 5

very helpfull and cheerfull

Mr Stoddern, 02 Nov 2011

Airport Inn
5 out of 5

all went smoothly and as planned thanks

Mrs Carey, 12 Nov 2011

Airport Inn
5 out of 5

100% ok very helpful

Mr Green, 24 Nov 2011

Airport Inn
5 out of 5

Yes very pleased

Mr Costa, 22 Feb 2012

Airport Inn
5 out of 5

Love it. Good value for money too. Always use holiday extras.

Ms Chant, 20 Mar 2012

Airport Inn
5 out of 5

Long term parking at Gatwick - worked just as we expected. Courteous drivers, speedy pick up, can't fault the service

Mrs Cox, 16 Apr 2012

Airport Inn
1 out of 5

Everything went perfectly from booking the hotel and two weeks car parking to collecting the car at the end of the holiday. Cant thank you enough.

Mr Watkinson, 28 May 2012

Airport Inn
5 out of 5

Hotel and parking booked and everything went nice and smoothly.

Mr Mccullough, 29 May 2012

Airport Inn
5 out of 5

everything was fine

Mr Luffrum, 30 Jul 2012

Airport Inn
5 out of 5

I didn't sleep very well in the hotel room. There was a constant whurring noice. Other than that everything worked out fine.

Miss Smith, 03 Aug 2012

Airport Inn
4 out of 5

very

Mr Horrocks, 09 Sep 2012

Airport Inn
5 out of 5

Yes

Miss Froggatt, 26 Sep 2012

Airport Inn
5 out of 5

Yes All Good

Feast, 20 Oct 2012

Airport Inn
4 out of 5

All very good

Mr Osman, 30 Dec 2012

Airport Inn
5 out of 5

Everything was as described, we were very happy our travel arrangements went as planned.

Mrs Fotheringham, 24 Jan 2013

Airport Inn
5 out of 5

Great all round, smooth in every way

Mrs Goody, 07 Sep 2013

Airport Inn
5 out of 5

Moat house hotel was very comfortable,quiet and close to the airport.

Mr Hayward, 23 Sep 2013

Airport Inn
5 out of 5

All went very well. The product (Hotel plus on-airport parking) was exactly as described

Mr Knight, 10 Feb 2014

Airport Inn
5 out of 5

Customer services very helpful. Very reasonable price for hotel and parking

Mrs Anderson, 04 Sep 2014

Airport Inn
5 out of 5

Everything went smoothly from booking the hotel and parking, through to us collecting the car at the end of our holiday. I will use your company again

Mr Johnston, 11 Sep 2010

Airport Inn
4 out of 5

was very pleased with the service, everthing went smoothly. Acomerdation was clean comfortable and staff were very polite would book again, thank you.

Mr Watson, 02 Nov 2010

Airport Inn
5 out of 5

the help i recieved with my booking on the net was good, and i had to cancell and rebook by the call centre was first class will allways book through holiday extras.com

Mr Brown, 19 Dec 2010

Airport Inn
5 out of 5

We found our early morning flight much easier to deal with after staying overnight at the Best Western Gatwick hotel. The hotel was clean and comfortable and including the parking, we felt it was very good value for money.

Mrs Holden, 13 Jan 2011

Airport Inn
5 out of 5

Would book the hotel again as the car was safe whilst away and transport to and from the airport although charged was efficient.

Mrs Arnold, 07 Mar 2011

Airport Inn
5 out of 5

excellent parking facilities at best western hotel. you keep your keys so you know car will not be moved offsite.

Mrs Williamson, 29 Mar 2011

Airport Inn
5 out of 5

Sadly there was a loud droning sound outside the hotel room all night, sounded like Aircon or generator. Wouldn't use that Hotel again.

Mr Solley, 02 Apr 2011

Airport Inn
3 out of 5

hotel and staff good problem finding parking space but ok in the end

Mr Barfield, 19 Apr 2011

Airport Inn
5 out of 5

excellent and so very easy

Mr Felstead, 20 Apr 2011

Airport Inn
5 out of 5

hotel was close to airport & safety of car in hotel car park was great, all went smoothly.

Miss Crowley, 14 Mar 2011

Airport Inn
4 out of 5

Excellant

Mr Anders, 10 Mar 2011

Airport Inn
5 out of 5

Yes very helpful We hope to book again soon Superb value

Miss Dunk, 10 Mar 2011

Airport Inn
5 out of 5

The hotel was perfect, good accommodation, good food and excellent service. Will definately recommend to others.

Mr Bryceland, 05 Mar 2011

Airport Inn
5 out of 5

VERY GOOD. Hotel was excellent, food very good and staff very helpful. 1st class!

Mr O'driscoll, 04 Mar 2011

Airport Inn
4 out of 5

Nice hotel with good quality breakfast Buffet. I particularly liked the multistory carpark where I parked. Usually when I've been in this type hotel, they want the car keys to move the car around, but not here. being only a couple of miles from Gatwick also is a bonus

Mr Hunt, 05 May 2011

Airport Inn
5 out of 5

yes excellent

Mrs Bedford-Keogh, 13 Feb 2011

Airport Inn
5 out of 5

Hotel staff helpful , prices of food and drink reasonable.

Mr Thresher, 11 Feb 2011

Airport Inn
4 out of 5

very well organised every thing went to plan

Mr Smith, 17 May 2011

Airport Inn
4 out of 5

facilities were exactly as you described, hotel quiet even for a airport location. car parking problem was sorted quickly and to my complete satisfaction by friendly staff

Mr Woolf, 26 May 2011

Airport Inn
5 out of 5

Hotel ok beds not comfordable was not happy to have to pay on top for bus to airport and back

Mr Green, 30 May 2011

Airport Inn
2 out of 5

The hotel was excellent and the staff were very friendly. I would be very happy to recommend it.

Mrs Owens, 19 Dec 2010

Airport Inn
5 out of 5

food in resturant was cold

Mrs Hartfield, 15 Dec 2010

Airport Inn
4 out of 5

Viewing reviews 551 - 600 of 940

* Prices quoted are for stays on the 15-11-2026, valid as of 14-09-2026