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Reviews for Port Parking Cruise at Dover Port


leave keys
£6.95*
per day
11 minutes
to the airport
9.4/10
customer rating

Our customers rated Port Parking - Cruise, on average, 9/10 (214 reviews).

Viewing reviews 1 - 50 of 214

On return we had to wait an hour for the shuttlebus back to the car park Very efficient and helpful staff at car park

Mr Kearns, 21 Sep 2022

Port Parking - Cruise
5 out of 5

Arrival at car park and transfer to ship went smoothly and efficiently. Only minor problem was website states electric charge points available, but have not been installed yet. Return after cruise was a problem in that there was not sufficient transport from ship to car park meaning a very long wait for the shuttle bus. Eventually decided to hire a taxi with other passengers to return to the car park. This was a let down considering you knew how many people were returning for their cars at the same time from the same ship. I have said yes to your question of booking this car park again, but would also check out other sites.

Mr Eade, 20 Sep 2022

Port Parking - Cruise
4 out of 5

Excellent service and very helpful staff.

Mr Lether, 18 Sep 2022

Port Parking - Cruise
5 out of 5

It was a very efficient and helpful reception

Mr Kearns, 17 Sep 2022

Port Parking - Cruise
5 out of 5

All went well, we were expected and met by friendly staff. Travel to the port was reasonably quick. On return, however, we had to wait quite a while due to the limited number of minibuses and the distance between the port and the parking area.

Mr Hubbard, 17 Sep 2022

Port Parking - Cruise
5 out of 5

Dover Port Parking was very easy for embarkation, but a completely different experience for disembarkation as there were only 4 minibuses taking 8 passengers at a time which resulted in us waiting over an hour before we were transported to our car.

Mrs Brimecombe, 17 Sep 2022

Port Parking - Cruise
3 out of 5

Arrived at parking site to find all shut/ closed with little time to get to embarkation. Horrific. I have used you over three years for parking at Dover withPirt Parking. Having already been held up on M20 with speed restrictions, I phoned the no. given to be told they moved in May and gave me instructions, back up the M20 to Jct. 12. Horrific, probably got speeding ticket trying to find new site. Other people also had same problem. When you e. Mail so many adverts, maybe I deleted it , if one was sent telling me about the move, but this was not good enough, written advice should have been sent on such an important notice. This was an extremely hair raising experience.

Mrs Challingsworth, 17 Sep 2022

Port Parking - Cruise
1 out of 5

The car park was easy to find and the service was excellent. The staff were very helpful and polite. There was a small wait for the minibus after disembarkation, but otherwise very good. I would recommend this company.

Mrs Boland, 16 Sep 2022

Port Parking - Cruise
5 out of 5

Port Parking at Dover / Folkstone were excellent. Very smooth, efficient service. Would recommend and use again.

Mrs Adams, 13 Sep 2022

Port Parking - Cruise
5 out of 5

Fast and convenient for cruise ships

Mr Jordan, 12 Sep 2022

Port Parking - Cruise
5 out of 5

Great service from Port Parking. Wrong postcode provided by Holiday Extras

Mr Hayward, 12 Sep 2022

Port Parking - Cruise
4 out of 5

Welcomed on arrival and a smooth transfer to our ship. On return a vehicle was awaiting for a smooth transfer back to the parking and the two gentlemen were more than helpful in assisting us to start our car, when we discovered that the battery was flat.

Mr Buckley, 04 Sep 2022

Port Parking - Cruise
5 out of 5

I booked Port Parking in Dover several months ago, having used it before. A couple of months ago, I was told that that facility had changed and that I now needed to park in Folkestone. I was slightly disturbed, but could make it work. On arrival, there was no sign, no staff member and no-one answered the phone, but someone in a shed there told me that I was parking in the right place and it would be fine. Slightly uncomfortable, but unable to do anything different I left the car for 10 days and then went looking when I got back. That day, there was a sign propped up, and I spoke to a guy in the same hut. He said that the sign was only there on Fridays and Saturdays as that was when most people parked. Also, he said that the car park was never locked, but always watched, in spite of what I had been told by email. The car got very dirty there, but perhaps that was me picking a bad spot where birds roost? Overall I would use it again, but I was not overly impressed with the amount done to give customers confidence that they were doing the right thing.

Mr Wood, 18 Aug 2022

Port Parking - Cruise
4 out of 5

All went well, I arrived at site where there was a shuttle bus about to depart, they took my case and loaded it to the bus. Smooth journey to the cruise port. Return at end of cruise went well although it wasn't clear exactly where the bus would be. It had made one journey and then returned for the rest of us.

Miss Hastewell, 09 Aug 2022

Port Parking - Cruise
5 out of 5

Easy to find excellent service at drop off and quick transfers to Dover Cruise terminal

Mr Stead, 13 Jul 2022

Port Parking - Cruise
5 out of 5

Yes, overall it was a trouble free experience.

Mrs Wileman, 30 Jun 2022

Port Parking - Cruise
5 out of 5

The parking facility was excellent, however the same can't be said about holiday extras. I had originally booked airport parking for April which I had to cancel due to the pandemic. Holiday extras originally said my credit card would be refunded the full amount I had paid but then withdrew this before the credit could be processed, and only offered a credit voucher which I have only just been able to use.

Mrs Hynes, 28 Jun 2022

Port Parking - Cruise
5 out of 5

We had to wait in the freezing cold for over an hour for the shuttle back to our car because even with hundreds of guests, they only put on 2 small minibuses!

Mr Oaken, 21 Jun 2022

Port Parking - Cruise
1 out of 5

You Moved the parking to 25 minute drive away. At the last minute

Mr Cooper, 20 Jun 2022

Port Parking - Cruise
1 out of 5

Car park had moved location and the distance was correctly noted, however Port Parking thought they could manage all their bookings with 2 or 3 mini vans and a 30 minute round trip. We waited in a queue for an hour after we got off the ship to get to the front. On collection of our keys from management there was not a word of apology- which would have gone a long way. Will seriously think hard before using them again.

Ms Saunders, 20 Jun 2022

Port Parking - Cruise
1 out of 5

Dover Parking and transfers both ways efficient, fast and trouble free - far less problematic than recent airport transfers

Mr Severs, 01 Jun 2022

Port Parking - Cruise
5 out of 5

Very quick and convenient parking for the port of Dover. No waiting for minibus either way, and less than five minutes drive.

Mr Buckley, 12 Mar 2022

Port Parking - Cruise
5 out of 5

Very quick and convenient parking for the port of Dover. No waiting for minibus either way, and less than five minutes drive.

Mr Buckley, 11 Mar 2022

Port Parking - Cruise
5 out of 5

Parking for Dover port all went smoothly

Mr Forster, 28 Feb 2022

Port Parking - Cruise
5 out of 5

Had to wait for 15 for minibus on my return

Mr Reason, 25 Feb 2022

Port Parking - Cruise
4 out of 5

Very pleasant people. Easy to find. Plenty of shuttles to and from the Port and very close to the Port. A mini bus was waiting as we got off the ship.

Mrs Nye, 10 Feb 2022

Port Parking - Cruise
5 out of 5

Effortless parking at Dover for our cruise, insurance taken out was very competitive and included COVID-19 cover

Mr Daly, 05 Nov 2021

Port Parking - Cruise
5 out of 5

From arrival to collection the service was impeccable, helpful and friendly

Mr Watkins, 03 Nov 2021

Port Parking - Cruise
5 out of 5

Very good transfer from ship to car.

Mr Ind, 04 Nov 2021

Port Parking - Cruise
5 out of 5

Port parking at Dover, brilliant. Well organised, no hanging around. Picked us up on time. Polite helpful staff

Mrs Kent, 04 Nov 2021

Port Parking - Cruise
5 out of 5

All OK minibus waiting for us on return

Mrs Terry, 03 Nov 2021

Port Parking - Cruise
5 out of 5

Very efficient, first class service and great value

Mrs Mann, 03 Nov 2021

Port Parking - Cruise
5 out of 5

Efficient fast service from arrival to return

Mrs Jarvis, 19 Oct 2021

Port Parking - Cruise
5 out of 5

Staff very helpful

Mr Parkinson, 07 Oct 2021

Port Parking - Cruise
4 out of 5

I found the location easy to find.The staff were very helpful making the whole experience easy.Pick up from terminal and easy pick up of car made the whole experience comfortable and worry free,

Mr Banyard, 06 Oct 2021

Port Parking - Cruise
4 out of 5

Friendly and efficient

Mr Rayner, 23 Sep 2021

Port Parking - Cruise
5 out of 5

Parking was Close to the Cruise Terminal = GOOD Directional Sign was overgrowen with 'Vegitation' - so missed the Turn. Had been 'Cleared' when we returned from our Cruise.

Mr Mitchell, 30 Aug 2021

Port Parking - Cruise
4 out of 5

We found your parking site easily. Staff very helpful, getting the suitcases out of the car boot for us , and putting them back in the car at the end of our holiday. Bussing us down to the ship was no problem.

Mrs Dore, 28 Aug 2021

Port Parking - Cruise
5 out of 5

Staff friendly,efficient and helpful. Everything went very smoothly. GOOD!!

Mrs White, 26 Aug 2021

Port Parking - Cruise
5 out of 5

Port Parking at Dover is in the ideal location to leave a car whilst cruising. The staff were friendly, very efficient and maintained covid-secure protocols such as mask wearing & limited number of people on minibus.

Ms Wright, 21 Aug 2021

Port Parking - Cruise
5 out of 5

I’ve used Holiday extras before with no faults so you were my first choice this time & once again a fabulous service !! Smooth easy booking, straightforward instructions with a friendly value for money company. I simply can’t rate you highly enough !!

Mrs Overton, 21 Aug 2021

Port Parking - Cruise
5 out of 5

Efficient,no hanging around and very pleasant staff

Mr Parkinson, 20 Aug 2021

Port Parking - Cruise
5 out of 5

Very organised, staff polite and friendly. Nothing more needed to be said

Mrs Greasley, 20 Aug 2021

Port Parking - Cruise
5 out of 5

Excellent service, helpful staff, transfers ran really smoothly, no waiting around. Will definitely recommend.

Mrs Harding, 20 Aug 2021

Port Parking - Cruise
5 out of 5

Everything went perfectly before and during our holiday - a highly efficient and effective service.

Mr Springford, 21 Aug 2021

Port Parking - Cruise
5 out of 5

I was a bit surprised when we arrived as the site for parking was NOT a bit like the web site indicated This must be rectified as it is very miss leading and some customers may be very upset . BUT I must say the staff where very helpful and I was happy with the parking as it was very early in the session so not many cars

Mrs Balaam, 17 Aug 2021

Port Parking - Cruise
3 out of 5

Very welcoming, very organised, explained everything. Very satisfied

Mrs Stevens, 16 Aug 2021

Port Parking - Cruise
5 out of 5

Car Parking at Dover wirjed perfectly. Efficient and courteous service both on arrival and departure

Mr Topper, 16 Aug 2021

Port Parking - Cruise
5 out of 5

Port parking were excellent,from parking the car to being at the ship was a matter of minutes and coming back they were waiting for us. great service at a very good price .

Mr Wimpress, 17 Aug 2021

Port Parking - Cruise
5 out of 5

Fast eficcient service , car park easy to find , friendly helpfstaff, no paperwork to complete on arrival . Amenities rather basic but clean.

Mrs Symonds, 27 Oct 2019

Port Parking - Cruise
5 out of 5

Viewing reviews 1 - 50 of 214

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* Prices quoted are for stays on the 25-05-2024, valid as of 25-03-2024