Viewing reviews 1151 - 1200 of 15335
Yes everything great
Mrs Edwards, 15 May 2022
Silver Zone
5 out of 5
newer system of self check in. takes a minute to get used to. car is scanned for damage etc before entering car park to reduce claims of damage whilst in the parking areas. all other aspects of parking same as before.
Mr Cribley, 15 May 2022
Silver Zone
5 out of 5
Everything was very easy and excellent. The staff were very helpful on checking in.
Mrs Corner, 15 May 2022
Silver Zone
5 out of 5
All good. No problem. The one point I would make is that we had to queue at reception to collect our car key for 15 minutes or so. This wasn’t a problem to us as the weather was fine but it wouldn’t be acceptable in adverse weather. Perhaps a shelter would be advisable.
Mrs Gray, 15 May 2022
Silver Zone
5 out of 5
Employ more staff. Key pickup was a nightmare.
Mrs Foss, 16 May 2022
Silver Zone
3 out of 5
The return bus queues were exceptionally long, only 2 staff on duty to return keys. Cars parked miles from where dropped.
Mr Baker, 15 May 2022
Silver Zone
2 out of 5
Awful. Queued outside car park terminal for 10 minutes to check in and drop off keys before departure. Receptionist very brusque. Queued at airport terminal on return for around 30 mins for bus, must have been+ people waiting. Queued again for about 30 minutes to pick up keys. Receptionists overworked but very pleasant. Thank goodness there was no rain that afternoon. Needs a good shake up. Few alternatives at this airport! Other off airport parking much better.
Mr Higson, 15 May 2022
Silver Zone
2 out of 5
The outward journey was fine, no problems. On the return trip, Silver Zone Parking could not identify the location where my car had been left and had to go and look for it. This took over forty minutes. My complaints were ignored, I was offered feeble excuses by the counter staff who did their very best to ignore me. At no time did I receive anything resembling an apology. I would need to know improvements have been made before I would consider using Silver Zone in the future.
Mr Christoffersen, 16 May 2022
Silver Zone
1 out of 5
Easy to book. Checking in to the car park was more difficult due to check in machines instead of people but all worked out ok. Helpful staff on hand to help
Mrs Buchan, 14 May 2022
Silver Zone
5 out of 5
Speedy efficient service. Nice to see they have invested in self service desks to reduce the queues. Always use this service.
Miss Darch, 14 May 2022
Silver Zone
5 out of 5
Just takes all the hassle out of our travels
Ms Stacey, 15 May 2022
Silver Zone
5 out of 5
Had difficulty in finding a parking slot. It would help if you could either designate a booked slot or have someone direct you to your space. A new automated self service confused many people so that there was a hold up in retrieving our keys on return as some had not obtained tickets and some had left their home keys attached. We have previously ad no problems. Staff were very helpful and efficient.
Mrs Vick, 14 May 2022
Silver Zone
5 out of 5
Fine on the outward journey when people were arriving at various intervals but on the return when everybody arrived at the same time there was a 20 min queue to collect the keys. Won't leave keys if I use Silver Zone again.
Mr Handford, 14 May 2022
Silver Zone
4 out of 5
Return for keys was appalling. Only 3 staff and about person waiting for keys
Mr Reakes, 14 May 2022
Silver Zone
2 out of 5
No problem on arrival. Huge queues for the bus for the parking zone on our return. The same queues were at the parking office so another long wait. Very very disappointed and will not be using this service again. The assistant in the reception told my husband that “it’s like this every day” so it can’t be said that it was a one off.
Mrs Netting, 14 May 2022
Silver Zone
1 out of 5
Get more staff as simple as that, 1 driver doing all the work and asking customers to complain, key return one member of staff 40 to 50 people waiting nearly an hour to get there keys, our car had a disabled badge in it when we returned it had been moved a fare way away and not in a disabled caused a lot of stress, not impressed would not recommend this service to anyone 12/05/2022
Mr Battisson, 14 May 2022
Silver Zone
1 out of 5
Everything fine.
Miss Mathews, 13 May 2022
Silver Zone
5 out of 5
Brilliant, staff very helpful.
Mrs Hunt, 13 May 2022
Silver Zone
5 out of 5
Car park seamless very good
Mr Lowbridge, 13 May 2022
Silver Zone
5 out of 5
Followed instructions from very helpful staff and had no problems.
Mr Banner, 13 May 2022
Silver Zone
5 out of 5
Excellent service thank you!
Mr Ball, 13 May 2022
Silver Zone
5 out of 5
Had to wait 25 mins for the bus connection to the Silver parking. Fortunately it was not raining
Mrs Pascoe, 13 May 2022
Silver Zone
4 out of 5
over prize
Mr Davis, 13 May 2022
Silver Zone
4 out of 5
The silver parking at Bristol airport was recently automated and there were huge queues just to drop my keys off. Not a good start to the holiday. Very stressful.
Ms West, 13 May 2022
Silver Zone
4 out of 5
Far too busy, check in took too long and as a consequence we missed our flight, had we been able to drop the car off and not join a very long queue would have probably been ok, that was with an extra hour @ the airport on top of the recommended 2 hours.
Mr Jeffery, 13 May 2022
Silver Zone
1 out of 5
Car parking - fine. Taxi to/from airport to hotel - never arrived and once I called YOU, you confirmed that you couldn’t arrange it so catch a taxi. The taxi fare was £120 in total. Please refund the full return fare to/from airport to hotel. I sent you an email and you haven’t responded!
Miss Tilstone, 13 May 2022
Silver Zone
1 out of 5
Car park was fine, staff were great. BUT the number of emails is a serious problem! really do not want to deal with the company ever again because of the amount of junk mail it generates.
Mr Ravenscroft, 13 May 2022
Silver Zone
1 out of 5
New machines a disaster - never took so long to get through- horrendous- won’t use Silver Zone again
Mr Fahy, 13 May 2022
Silver Zone
1 out of 5
The staff at silver zone moved my van while I was on holidays, why? It was moved about 6 spaces what’s the point, total waste of manpower,
Mr Dight, 14 May 2022
Silver Zone
1 out of 5
We brought travel insurance and airport parking both easy to buy, information needed through email and on the website. Will use again when booking another holiday.
Mr Keith-Hill, 12 May 2022
Silver Zone
5 out of 5
all good
Mr Hall, 12 May 2022
Silver Zone
5 out of 5
Check in and drop off very quick and efficient, pick up from airport just as good, was driving away from car park amazingly quickly.
Mrs Russell, 12 May 2022
Silver Zone
5 out of 5
Everything from your perspective was fabulous but I don't like leaving my keys at Bristol Airport because queuing to get them back after a 4 hour flight is rediculous
Mr Gay, 12 May 2022
Silver Zone
5 out of 5
All ok
Mr Richards, 12 May 2022
Silver Zone
5 out of 5
Car parking hassle free good service door to door
Mr Hopkins, 13 May 2022
Silver Zone
5 out of 5
All good
Mr Humphreys, 12 May 2022
Silver Zone
4 out of 5
New terminals at key hand over was chaotic as people did not now what to do. Some help came along but still took over 30 minutes. Pick up keys was equally chaotic and staff tried there best. Please look at keys drop off, mor terminal needed. Pick keys needs to look at what can be improved. Staff looking for keys in a draws had staff passing through a door. Some did help out.
Mr Hope, 12 May 2022
Silver Zone
2 out of 5
I will tell all who I know to never use Holidayextras. I paid in good faith for hotel and parking. Holidayextras cancelled the booking, due to timescale I uses some of their 'vouchers' to pay for airport parking and when I requested a refund for the £70 owing, I was informed their policy was to only offer vouchers! An utter rip off. I am a pensioner in my 70's if I buy goods or services I expect the change from any purchase to be in money, not vouchers, I may not ever use. Disgraceful deceitful practice which should be illegal.
Mr Pritchard, 12 May 2022
Silver Zone
1 out of 5
very easy to drop off car and just as easy to collect
Mr Dyer, 11 May 2022
Silver Zone
5 out of 5
Everything went as planned easy to check in using the computers tag your own key and post it on return simply show your receipt and they will get your car key and tell you where to collect your car
Mrs Ward, 11 May 2022
Silver Zone
5 out of 5
Everything went smoothly. The staff were very helpful and everything was good
Mrs Pearce, 11 May 2022
Silver Zone
5 out of 5
All went smoothly easy check in and out, shuttle easy.
Mr Bullock, 11 May 2022
Silver Zone
5 out of 5
Service on arrival was unexpectedly busy but staff were available to assist as required
Mr Hearty, 11 May 2022
Silver Zone
5 out of 5
Everything went smoothly. Downside was toilets were locked when picking up the keys. Would be great to have facilities open in this area late evenings.
Miss Withers, 11 May 2022
Silver Zone
4 out of 5
Better than “on airport “ parking, since you are dropped off and picked up from the terminal
Mr Marsden, 11 May 2022
Silver Zone
4 out of 5
I parked in a disabled bay when I parked the car up at the airport and when I got back it was in a normal space and not leaving much room at all for me to get into the car. Other than that it was great quite hi-tech and not much of a queue collecting our keys on the way home again.
Mr Moran, 11 May 2022
Silver Zone
4 out of 5
Deliver of keys was good but collection was poor lots of customers and only one staff to serve 15 plus people
Mr Williams, 11 May 2022
Silver Zone
4 out of 5
As an OAP I prefer the old system of face-to-face booking-in at a desk rather than using the new self-service machines but I cannot complain as a staff member typed in the details for me. Queues were quite long and slow moving probably because this was the 1st time many people had encountered the new machines. Key pick-up on return seemed a bit slower than normal too but likely because last flights of the day had been delayed causing some people to run over their parking time/day and ready to argue about incurring extra charges. Also, because many cars had been moved, extra time was needed for staff to give directions to the new locations. However I cannot fault the Reception staff who were all very friendly & helpful and did their best to clear customers through the building as quick as possible. The reason why I have given a low score is because my car was moved from the disabled parking area whilst I was away and re-sited much further away from the Reception building. This presented a problem as I have COPD and find it difficult to breath whilst walking any distance and this medical condition was clearly recorded when booking in. Luckily this time I was travelling with my sister who carried my bag to the car and, crucially, was there to help me up from the ground where I lay sprawled after falling in the dark. (No mean feat as she herself is 60 years old). Unluckily I ended up with a cut knee, gravel in my palms, bruised wrists and staved shoulders and totally shaken up. Plus the impact trauma to muscles has left me unable to go about my normal daily life as even lifting a kettle to make a cup of tea has been painful. Many times in the past I have been allocated disabled parking spaces by your company and this is the 1st time my car has been moved from its initial spot. I hope and pray that it won't happen again as I normally travel solo and shudder to think how long I could have lay on the ground before help turned up if my sister had not been there to assist.
Mrs Geddes, 11 May 2022
Silver Zone
3 out of 5
Got charged for an extra day parking although I paid for correct days
Mr Morris, 11 May 2022
Silver Zone
1 out of 5
So easy to find and straightforward parking and booking in/out, even for us oldies.
Mr Reed, 10 May 2022
Silver Zone
5 out of 5
Viewing reviews 1151 - 1200 of 15335