Holiday Extras customers who booked the No1 Lounge at Gatwick South Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 501 - 550 of 749
Facilities a bit cramped but staff helpful.
Mr Hind, 06 Dec 2015
No1 Lounge, South Terminal
4 out of 5
Fabulous start to our trip. We have never booked a lounge before but will definitely be doing it again.
Mrs Nash, 30 Nov 2015
No1 Lounge, South Terminal
5 out of 5
All good
Mr Burel, 04 Dec 2015
No1 Lounge, South Terminal
5 out of 5
We have used this facility before and it never fails to deliver
Mrs Phillips, 01 Dec 2015
No1 Lounge, South Terminal
5 out of 5
Fabulous start to our trip. We have never booked a lounge before but will definitely be doing it again.
Mrs Nash, 29 Nov 2015
No1 Lounge, South Terminal
5 out of 5
1ST TIME IN THE LOUNGE AND WAS VERY IMPRESSED
Mr Lee, 29 Nov 2015
No1 Lounge, South Terminal
5 out of 5
excellent....
Mr Bailey, 26 Nov 2015
No1 Lounge, South Terminal
5 out of 5
first time I have used this facility and it was very pleasant and will definitely use in future
Mrs Leeves, 20 Nov 2015
No1 Lounge, South Terminal
5 out of 5
All good and as described.
Mr Clarke, 20 Nov 2015
No1 Lounge, South Terminal
4 out of 5
There was nowhere to sit, they had no rose wine, and neither did they have any brandy. Very poor as this was supposed to be a relaxing atmosphere before flying.
Mr Goodworth, 19 Nov 2015
No1 Lounge, South Terminal
1 out of 5
We felt the place had gone down hill a little since the last time we were there. The staff were not very welcoming either. Didnt look like they wanted to be there. However would come back as it is good value for money.
Mrs Drain, 18 Nov 2015
No1 Lounge, South Terminal
4 out of 5
Second time using holiday extras! Great customer service when I had a query regarding booking... very easy online booking process! Would recommend to anyone going away
Mr Goodman, 18 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Could have had a more varied selection of snacks was only cheese and fruit when we were there. Also departure boards around the lounge would have been an advantage too instead of having to go to the desk all the time to see updates to the flight.
Miss Davie, 16 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Only one choice of paper available. Food available was limited and what was there not of good quality. Lounge quickly became overcrowded and we left to move into the main airport area where the noise was less and better seating. This lounge was grossly overpriced for what it was.
Mr Trimmer, 15 Nov 2015
No1 Lounge, South Terminal
1 out of 5
Everything was great
Mr Ziani, 14 Nov 2015
No1 Lounge, South Terminal
5 out of 5
yes all as described. staff were helpful
Miss Bligh, 12 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Holiday Extras was reccomend to me - I can see why - a smooth, worry free service, thank you
Mr Blake, 11 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Staff helpful but very busy not as relaxing as other lounges I have been in
Miss Penman, 06 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Really disappointed with the quality of snacks and drinks. When you have to ask for ice in white wine as it wasn't chilled enough, you know you are in trouble. We had also planned to have lunch in the lounge but went to Frankie and Bennies next door as the choice was so poor. First ( and last ) time we have ever used this lounge. Extremely poor value for money when compared to the Aspire lounge at the North terminal.
Mr Blake, 06 Nov 2015
No1 Lounge, South Terminal
1 out of 5
Food was limited for price paid
Mrs Markot, 02 Nov 2015
No1 Lounge, South Terminal
4 out of 5
Perfect.
Mrs Brown, 01 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Not as soft furnished as expected on the main floor. More canteen ish than lounge ish. Food and drinks good though.
Mr Baker, 27 Oct 2015
No1 Lounge, South Terminal
4 out of 5
We loved the lounge but were a bit dissappointed as we were told our table would be set out, we were a party of 9 and had to spread out on the sofas as there was no where else to sit, they did mess up our breakfast order but on the whole we did enjoy our experience and the lounge was comfortable, our flight was also delayed 1hr 40 and we were not asked to leave which made it more comfortable for us.
Mrs Biedul, 27 Oct 2015
No1 Lounge, South Terminal
5 out of 5
The facilities are badly in need of renovation, especially the bathrooms. The quality of the food was mediocre.
Mr Currer, 26 Oct 2015
No1 Lounge, South Terminal
2 out of 5
It was fabulous. A bit busier than I had thought but great nonetheless. Drinks, food, staff all really good. I felt really comfortable and it got my holiday off to a really great start.
Miss Williams, 25 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Everything went super slick!
Mr Rood, 26 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Nothing, all staff were very helpful, atmosphere great and really enjoyed our time.
Mr Kennedy, 19 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Food ordering, not very well organised. Names/numbers not taken so bit hit and miss with who go whose food
Mrs Underdown, 19 Oct 2015
No1 Lounge, South Terminal
2 out of 5
Very busy not much room or privacy to relax
Mr Miller, 17 Oct 2015
No1 Lounge, South Terminal
3 out of 5
It's the first time we have used this "new" lounge which is busier than the old one which is now for business class flyers.its a lot busier but makes a good break before departing.
Mr Humphreys, 16 Oct 2015
No1 Lounge, South Terminal
4 out of 5
No the South Terminal Gatwick lounge was awful, there was no air conditioning on the day we flew so the lounge was extrememly hot. The food was not good quality and there were flies on the food and lots flying around in the room. Nothing felt 1st class about this lounge and it could not compete at all with the Aspire lounge in the North terminal. Very disappointed and going to write to them to complain as would like a refund or some sort of compensation given we paid £25 each for an awful service and environment.
Ms Woodward, 04 Oct 2015
No1 Lounge, South Terminal
1 out of 5
Yes very nice and relaxing but more choice of food for the buffet would be nice hot food variety would be nice
Mrs Becker, 04 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Food was very limited. Lounge seemed overcrowded. Service was very slow.
Mrs Chamberlain, 04 Oct 2015
No1 Lounge, South Terminal
2 out of 5
Crowded and slow service. Snack (Ploghmans) very small
Mr Whitchurch, 03 Oct 2015
No1 Lounge, South Terminal
3 out of 5
no space on arrival when we did get a seat it was like a garden plastic chair food was awful and the smell from the toilets was horrendous and not clean would never book again waste of £56
Mrs Wilson, 03 Oct 2015
No1 Lounge, South Terminal
1 out of 5
Yes the staff were helpful. This is the first time I had used a lounge but will not be the last.
Mrs Ward, 03 Oct 2015
No1 Lounge, South Terminal
4 out of 5
There were no newspapers or magazines available, just one news digest and a free travel brochure.
Miss Westerman, 02 Oct 2015
No1 Lounge, South Terminal
2 out of 5
The lounge was overbooked, the food was unavailable, staff told me they had run out, soup and bread. So, no i would not be using no1 again.
Mr Barrett, 30 Sep 2015
No1 Lounge, South Terminal
1 out of 5
Everything was perfect. The staff were friendly, the food was good and the ambience relaxing.
Mr Cartlidge, 29 Sep 2015
No1 Lounge, South Terminal
5 out of 5
too busy
Mr Smith, 27 Sep 2015
No1 Lounge, South Terminal
4 out of 5
We have experienced other airport lounges and this one was far below the standard we had expected. The toilets were not clean and had a bad aroma. There was a poor choice of food. The view out of the window on the raised seating is of air conditioning units and not pleasant.we noticed flies freely moving around the buffy.
Mr Weston, 28 Sep 2015
No1 Lounge, South Terminal
1 out of 5
In previous service lounges there have been no extra charges for items of breakfast ey Bacon - Egg rolls. This was only highlighted when placing an order however it was stated in small text on the actual menu.
Mr Armstrong, 23 Sep 2015
No1 Lounge, South Terminal
3 out of 5
Very helpful staff. Tranquil environment Food was nice Only one thing I would say, the toilet could have done with a clean
Mrs Herring, 22 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Facilities and food good value.Unfortunatey the seating Areas were too crowded to properly relax before our journey
Mr Smith, 22 Sep 2015
No1 Lounge, South Terminal
5 out of 5
The facilities were good, but we had found that it was not as spacious as the North Terminal Lounge andd that extra space does make the experience more relaxing.
Mr Denham, 22 Sep 2015
No1 Lounge, South Terminal
4 out of 5
There were long queues and I was told that the lounge was full and would have to wait! I would have liked an update of flight depature detIls.
Mrs Grace, 22 Sep 2015
No1 Lounge, South Terminal
3 out of 5
Yes everything went well and facilities as described with very friendly and helpful staff, this is the 3rd time I have used the lounge and will continue to again as it is a nice relaxing way to start the holiday
Ms Holoway, 21 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Food was not as good as stansted airport. Tables were not cleared away. Not much choice of food
Mr New, 20 Sep 2015
No1 Lounge, South Terminal
1 out of 5
The lounge was very busy, poor service, poor quality of food. Would not use again.
Mrs Trinick, 20 Sep 2015
No1 Lounge, South Terminal
1 out of 5
very happy thanks
Mr Manning, 20 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Viewing reviews 501 - 550 of 749