Reviews for the Holiday Inn Heathrow M4 Jct 4

Very good experience pre-holiday!

Mr Paine, 09 Jul 2010

4 out of 5

Great service. The hotel and parking was great value. The reviews helped us to make a good decision.Your staff responded quickly to an email when I lost my booking referene. Thanks it got our holiday off to a great start.

Mrs Woodland, 10 Jul 2010

5 out of 5

For your part everything was very good

Mrs Osborn, 10 Jul 2010

5 out of 5

Everything was delivered as promised. Very prompt service from the car park and excellent service as usual from Holiday Extras

Mr Puzey, 10 Jul 2010

5 out of 5

Excellent accomodation at a very reasonable price. No problems.

Mr Bismire, 12 Jul 2010

4 out of 5

Everything went went, staff were friendly and they even let us have a late check out as we didnt arrive back from airport until 8am so they let us have it till 2 so we could sleep after a long 12 hour flight

Miss Serghiou, 17 Jul 2010

5 out of 5

I forgot my booking form and i called at gone 7pm and was able to get the name and address from sales on a Sunday!!!!!!!! Excellent

Mr Jamieson, 20 Jul 2010

5 out of 5

Good hotel parkimg arrangement - Unfortnately no Tv Remote, aerial plug broken so picture poor - light fitting broken and substantial refurbishment going on that meant noise and drilling early next morning. Easy to get to and from hotel on the hoppa.

Mr Stevenson, 23 Jul 2010

4 out of 5

Your website is excellent.

Mr Taylor, 29 Jul 2010

5 out of 5

The hotel was very good as was the convenience of parking at the hotel and catching the shutle bus to and from the terminal.

Mr Hope, 29 Jul 2010

5 out of 5

There was no hitch. The staff was okay. Did not have the time to use the facilities. Perhaps next time.

Mr Chew, 30 Jul 2010

Holiday Inn M4 J4
4 out of 5

Hotel was fine and easy to find. Had to wait a while to get car keys back when I returned from holiday

Mr Duffy, 31 Jul 2010

4 out of 5

Generally excellent service, just had to call the taxi service on arrival at the airport to get them to pick us up.

Mr Macleod-Jones, 04 Aug 2010

Holiday Inn M4 J4
5 out of 5

When we arrived to check in for the night and leave car there for 15 days, the que was quite long, we feel that you needed more staff on check in desks, other than that to room was lovely, staff was very polite

Mrs Lawrence, 08 Aug 2010

3 out of 5

Yes, Hotel was perfect for Heathrow. Very courteous staff.

Mr Bulpitt, 09 Aug 2010

5 out of 5

Very pleased with everything! Excellent communication and the secret hotel was a bargain! They upgraded us for free on arrival! I would definately use this company again!

Miss Clabon, 10 Aug 2010

5 out of 5

The room was clean, comfortable and ready for us. We were checked in quickly and efficiently. It's a pity we only went there to sleep before an early-morning flight.

Mr King, 10 Aug 2010

5 out of 5

The mystery hotel that we went to at Heathrow was excellent - easy to find and near to the airport. It was very good value for money which included a room and parking for 14 days.

Mrs Butler, 11 Aug 2010

5 out of 5

The customer I spoke to was extremely helpful and made the whole process really easy. We got a bargain and you have retained our custom.. a win win situation all round!!

Mrs Ansell, 11 Aug 2010

5 out of 5

everything was great only complaint was that the breakfast was warm & dry as left standing under heat lights would defo book the secret hotel again as real bargain thanx

Mrs Karvelas, 18 Aug 2010

4 out of 5

Everything was brilliant. 1st time we've used Holidayextras and 1st time we booked an undercover hotel with parking. Service by both was excellent. Would recommend to anyone based on this experience.

Mr Pippen, 20 Aug 2010

5 out of 5

Hotel was great - at 1/4 of price shown in reception and 2 weeks parking thrown in. Can't argue with that, and kids eat for free as well.

Dr Gordon, 22 Aug 2010

5 out of 5

Good value for money including the parking, but the hotel requires redecoration - looking a bit scruffy. Staff were friendly and helpful. Breakfast was average.

Mr Day, 25 Apr 2010

3 out of 5

Happy with all services. Would certainly consider using again though.

Mr Jones, 13 Apr 2010

5 out of 5

The hotel was fine and certainly excellent value for money, especially including the parking. Would definitely do similar if flying from Heathrow again.

Mrs Hawkins, 13 Apr 2010

5 out of 5

We were pleasantly surprised at the hotel as we did not know which one it was until we booked. Accommodation and efficiency excellent - a good start to our holiday. Will definitely use this service again. Good value parking too!

Mrs Nash, 12 Apr 2010

5 out of 5

It wss really easy from start to finish, the parking at the hotel was great and made for an easy return from holiday

Mr Taylor, 12 Apr 2010

5 out of 5

Excellent hotel and parking arrangements that amounted to in excess of a hundred pound saving versus conventional long stay parking!

Mrs Innocent, 12 Apr 2010

5 out of 5

Excellent mystery hotel. Very good value. Staff arranged a taxi transfer - all went very smoothly A1 facilities - would use this hotel again

Mrs Lynd, 10 Apr 2010

5 out of 5

The Hotel was very comfortable and located very close to the terminal. There was pleanty of car parking so no driving around for ages to find a space.Excellent

Mr Filon, 10 Apr 2010

5 out of 5

Easy to find the hotel, very comfortable, efficient transfer service, excellent location for the airport. Would definitely use this again.

Mr Woolley, 09 Apr 2010

5 out of 5

Great hotel, very helpful staff and a comfortable bed! Probably wouldnt bother with the "Hotelhoppa" bus as this costs you £4 each way and takes about 30 mins to get to the airport. You are brobably better getting a taxi from the hotel which takes about 5 minutes to get there for about 12 pounds each way which is a bit steep but far easier than a treck on a not so great bus service.

Mr Mason, 07 Apr 2010

4 out of 5

The hotel was comfortable, peaceful and close to the airport. I believe we had good value for money and would use again.

Mrs Moulder, 06 Apr 2010

5 out of 5

USED PARK AND STAY SERVICE ONCE AGAIN USING THE MYSTERY HOTEL. COMPLETELY SATISFIED WITH SERVICE PROVIDED FROM START OF BOOKING PROCESS THROUGH TO COLLECTION OF CAR AT END OF HOLIDAY.

Mrs Rowbotham, 03 Apr 2010

5 out of 5

Everything was fine with the room /hotel apart from we struggled to find entrance despite correct postcode in Sat nav - a little extra note on exactly how to entrance hotel would have been a help

Mrs Tharby, 03 Apr 2010

4 out of 5

Thank you. Accomodation via Holiday Extras was excellent value. Food at hotel was truly horrible! All else was great. We would certainly do it again, but may pack a picnic next time!

Mr Scrivens, 03 Apr 2010

5 out of 5

Excellent value for money, nice hotel and a really good night's sleep. No problems at all with the car parking.

Miss Willcox, 03 Apr 2010

5 out of 5

Initial problem with discount dealt with efficiently by staff - good customer service Product (park and stay) - fab and ideal. Good value for money!

Dr Vora, 02 Apr 2010

4 out of 5

Good hotel for one night and parking. Good rate. Waited 40mins at Heathrow for Hoppa bus for return when we arrived at 8.15 am...meant to be everry 20 minutes!

Mrs Hare, 02 Apr 2010

4 out of 5

Just a bit of scrambled information at hotel re car parking arrangents on our return but easily sorted out.

Dr Barlow, 02 Apr 2010

5 out of 5

This is the second time I've chosen the undercover hotel for a holiday flight from Heathrow and again this couldn't be faulted, excellent value and excellent quality and service! Even a change of flight time was easily dealt with by a quick call to Holiday Extras and the hotel stay was changed from the start of the holiday to the night of the return with no problems at all. I wouldn't use any other company now and you can't go wrong for excellent value!

Mr Rooke, 29 Mar 2010

5 out of 5

Hotel easy to find and staff extremely helpful. I would recommend using the Servisair Lounge at terminal three to everyone. A very relaxing way to start the holiday.

Miss Mills, 29 Mar 2010

5 out of 5

Another value for money stay at a airport hotel which was cheeaper than traditional parking - we use this service every four weeks have have not been disappointed yet. Thanks

Mr Hubbard, 28 Mar 2010

5 out of 5

Good value for money, booked as a unknown hotel but for full price was £310 on the night room only no way

Mr Jones, 26 Mar 2010

4 out of 5

Parking was difficult at the hotel and it was hard to get to the hotel from the motorway but otherwise all excellent :)

Miss Grant-Jones, 26 Mar 2010

5 out of 5

Car parking spaces not available at front of hotle - no staff to direct cars to round the back

Ms Williams, 26 Mar 2010

4 out of 5

No space to park when we arrived -car park D was not manned and caused alot of frustration as to where we could park.room was good and no problems on return despite one day delay due to BA strike

Ms Williams, 25 Mar 2010

4 out of 5

Very helpful as well as being extremely competitive. T

Mr Nowasad, 24 Mar 2010

5 out of 5

I have used Holiday Extras services before and have always found them to be spot on including their lounge service, last minute and on the way to the airport, I will be happy to use them again.

Mr Greaves, 23 Mar 2010

5 out of 5

Excellent service. I wish I had found your service several years ago I would have saved a lot of money on hotels.

Mr Paterson, 21 Mar 2010

5 out of 5