Reviews of the Airport Inn Gatwick

Longbridge Roundabout, Horley, Surrey, RH6 0AB

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Customers' rating: Rated 'Great' by 940 guests

Families with young children:
Families with teenagers:
With friends:
Mature couples:
Young couples:
Solo Travelers:

(3 star hotel)
 
£47.00*
room-only
miles
from the airport
84 940 8/10
customer rating

Sourced from the crowd

Our customers rated Airport Inn, on average, 8/10 (940 reviews).

Viewing reviews 701 - 750 of 940

The booking process was easy and no issues when arriving at the hotel or airparks. Would definately use again and have no hesitation in recommending holiday extras.

Miss Page, 02 Feb 2012

Airport Inn
5 out of 5

Yes, very good.

Mr Bradshaw, 02 Feb 2012

Airport Inn
4 out of 5

The facilites were exactly as described and it was a very smooth and easy process.

Mrs Pilkington, 27 Jan 2012

Airport Inn
5 out of 5

Receptionist at Hotel wasn't very helpful about car storage & pick up just gave me form to fill in

Mr Daniels, 21 Jan 2012

Airport Inn
4 out of 5

The hotel was as described. The meal that we pre paid was excellent in the Gatwick Moat House. The return jounrney from Gatwick terminal 2 to the hotel to collect our car was not very good. Nothing to do with holidays extra.

Mr Troman, 15 Jan 2012

Airport Inn
5 out of 5

Good value for parking & 1 night hotel stay.

Mr Collard, 11 Jan 2012

Airport Inn
4 out of 5

Good value room and parking. Would definitely use again.

Mr Coleman, 02 Jan 2012

Airport Inn
5 out of 5

No complaints at the Best Western Moat House

Mrs Swallow, 22 Dec 2011

Airport Inn
4 out of 5

Everything was as described despite we did not use the facilities e.g restaurant

Mr Thomas, 24 Nov 2011

Airport Inn
5 out of 5

100% ok very helpful

Mr Green, 24 Nov 2011

Airport Inn
5 out of 5

The hotel was better than we expected. Very clean and well furnished, staff went above and beyond to help us.

Mr Sippitts, 21 Nov 2011

Airport Inn
5 out of 5

All went as planned. Would use again.

Mr Vitali, 16 Nov 2011

Airport Inn
5 out of 5

We know from past experience we are getting a good deal with Holiday Extras so never bother 'researching' on line as it's a waste of time.

Mr Jones, 08 Nov 2011

Airport Inn
5 out of 5

all went smoothly and as planned thanks

Mrs Carey, 12 Nov 2011

Airport Inn
5 out of 5

The whole experience was excellent, the staff at the best western were fantastic especially the woman behind the bar in the lounge area who pointed out all the savings to be made using the vouchers found in our rooms

Miss Bachelor, 06 Nov 2011

Airport Inn
5 out of 5

very good service

Mr Carpenter, 06 Nov 2011

Airport Inn
5 out of 5

The service was excellent

Mr Ward, 06 Nov 2011

Airport Inn
5 out of 5

very helpfull and cheerfull

Mr Stoddern, 02 Nov 2011

Airport Inn
5 out of 5

Very simple to use service. Good hotel location, very good parking facilities. Very happy, took all of the pain out of the experience.

Mrs Clay, 29 Oct 2011

Airport Inn
5 out of 5

All went well as usual - nice hotel very reasonable nice room suitable for children.

Mrs Brett, 25 Oct 2011

Airport Inn
5 out of 5

arrived back to Gatwick on an 11pm flight but picked up car at the long stay park without any problem

Mr Povey, 19 Oct 2011

Airport Inn
5 out of 5

all the facilities was as you said they were will use you again

Mr Pharo, 19 Oct 2011

Airport Inn
5 out of 5

Very good

Mrs Hopkin, 18 Oct 2011

Airport Inn
4 out of 5

Yes, very good

Mr Heath-Webb, 12 Oct 2011

Airport Inn
5 out of 5

Staff helpful,car very secure in hotel car park. Found return bus easily despite Gatwick Airport chaos.

Mr Simons, 04 Oct 2011

Airport Inn
4 out of 5

Hotel was great, resort brilliant

Miss Morgan, 25 Sep 2011

Airport Inn
5 out of 5

The overall experience was good, staff were polite and courteous. Once we clarified the return instructions, our car was returned within about 20mins, it was not damaged, did not have excessive mileage and the driver was very polite.

Mr Pottle, 25 Sep 2011

Airport Inn
4 out of 5

staff were helpful, although it did take three-quarters of an hour for my car to arrive at the airport

Mrs Jones, 22 Sep 2011

Airport Inn
4 out of 5

Not a 10 this time as the only problem was that, when we collected our car from Airparks, it was parked so close to the next vehicle that our only entry was via the passenger side of our car.

Mr Cort, 21 Sep 2011

Airport Inn
4 out of 5

Everyone was very helpful and a very comfortable room. Meal in restaurant was also very good.

Mrs Squibb, 20 Sep 2011

Airport Inn
5 out of 5

Good

Mr Lovecy, 17 Sep 2011

Airport Inn
4 out of 5

Absolutely as described

Mr Gosden, 17 Sep 2011

Airport Inn
5 out of 5

We had a double bed but I think all 'doubles' should actually be 6ft wide. Next time I will book a twin for comfort.

Mr Davis, 12 Sep 2011

Airport Inn
4 out of 5

car took 50 mins to arrive back from maple manor but everthing else fine

Mr George, 05 Sep 2011

Airport Inn
4 out of 5

Everything was as described, the facilities execellent, and th staff were very helpful and courteous.

Mr Beazley, 03 Sep 2011

Airport Inn
5 out of 5

good

Mr Barnes, 27 Aug 2011

Airport Inn
4 out of 5

Very helpful... We even received a card from the hotel congratulating us on our Wedding day as they were aware we were going on our honeymoon!

Mrs Stalker, 25 Aug 2011

Airport Inn
5 out of 5

everything went very smoothly and we were very satisfied.

Mr Shaw, 24 Aug 2011

Airport Inn
5 out of 5

We very pleased with the whole service from arrival at the hotel until we received our car back at the airport. Truly excellent value for money service

Mr Phillips, 22 Aug 2011

Airport Inn
1 out of 5

Hotel staff very friendly and helpful and our car was returned with a smile!

Mr Nelms, 17 Aug 2011

Airport Inn
5 out of 5

Parking available but not easy to get to with cars parked on up and down ramps

Mr Harding, 16 Aug 2011

Airport Inn
4 out of 5

Overnight hotel prior to early flight including a week's parking. Car taken away from hotel for us, stored, and brought back to airport when we arrived home. All went according to plan, taxi arrived at hotel at 4.30am as arranged, hotel was surprisingly good, and car arrived at airport on our return with no problems despite our flight being 2 hours late. Good service all round, and good value too.

Mrs Maclean, 15 Aug 2011

Airport Inn
5 out of 5

Hotel staff excellent slight hitch when getting car back

Mr Gacpar, 15 Aug 2011

Airport Inn
5 out of 5

Hotel & parking were exactly as expected, just wish Gatwick airport wasn't such a mess !!

Mr Shaw, 11 Aug 2011

Airport Inn
5 out of 5

Frankly, it couldn't have worked better

Dr Cole, 02 Aug 2011

Airport Inn
5 out of 5

everything exactly as described the hotel Best Western staff were very friendly, pre booked breakfast was very good - meet and greet car service was excellent. Would have no hesitation in booking wth you again. A completely hassle free time, Thank You

Mrs Tania, 31 Jul 2011

Airport Inn
5 out of 5

No problems at all. Perfect.

Mr Price, 31 Jul 2011

Airport Inn
5 out of 5

Very helpful receptionist at the London Gatwick Best Western Moat House. This receptionist was very personable and willing to help everyone. Hotel was close to the airport (5 minute shuttle) with shuttle running conveniently every 30 mins.

Miss Richardson, 27 Jul 2011

Airport Inn
4 out of 5

Excellent service all round

Ms Black, 13 Jul 2011

Airport Inn
5 out of 5

The hotel was first class and a very short coach trip to the terminal.

Mr Sprules, 04 Jul 2011

Airport Inn
5 out of 5

Viewing reviews 701 - 750 of 940

* Prices quoted are for stays on the 02-06-2024, valid as of 29-03-2024