Reviews of the Airport Inn Gatwick

Yes all very smooth and staff polite and helpful.

Mr Watson, 26 Sep 2014

Airport Inn
4 out of 5

Very easy to book and very efficient .holiday extras kept me informed re my booking.I would use them again.

Mrs Mooney, 13 Sep 2014

Airport Inn
4 out of 5

The hotel was easy to find, clean and good to use. The price was reasonable it was a great start to the holiday thank you as usual holiday extras made everything very easy.

Mrs Peacock, 11 Sep 2014

Airport Inn
5 out of 5

Hotel and parking were great, staff friendly. everything went very smoothly, left car at hotel secure car park whilst on holiday, and collected it with no trouble.

Mrs Aldridge, 08 Sep 2014

Airport Inn
5 out of 5

Customer services very helpful. Very reasonable price for hotel and parking

Mrs Anderson, 04 Sep 2014

Airport Inn
5 out of 5

The bus to airport dropped us off a long way from the terminal, wasn't happy, had a lot of luggage and 3 children

Mrs Bryan, 02 Sep 2014

Airport Inn
5 out of 5

As always, hotel was welcoming, clean, comfortable, and close to airport. The parking was in a VERY tight multi-storey, but OK. Efficient bus to and from airport.

Mr Dunn, 15 Aug 2014

Airport Inn
5 out of 5

The service was very good, with the exception that not all my reservation information was passed on to the hotel. Having pre-booked an evening meal and breakfast with the hotel through your website, the hotel had no notification of these bookings and had to contact yourselves to find out whether we had already paid for these meals. I did not expect that to happen as I had booked and paid for both meals well in advance of my reservation. Fortunately the hotel were very helpful and sorted out this problem without any fuss.

Mrs Green, 17 Feb 2014

Airport Inn
4 out of 5

They were excellent, will def use you again, thank you

Mrs Jones, 01 Jan 2014

Airport Inn
5 out of 5

The reception bloke was extremely arrogant and rather unhelpful. Gave me the wrong directions and I ended up staying at the wrong car park. Wasn't impressed with hotel service one bit.

Miss Hale, 08 Jan 2014

Airport Inn
5 out of 5

The hotel was good value for money and the car was picked up on time and returned to us upon our return It makes everything so stress free

Mr Burgess, 04 Jan 2014

Airport Inn
5 out of 5

Very helpful.

Mr Harrison, 13 Jan 2014

Airport Inn
4 out of 5

Parking space at the hotel was tight. The driver of the shuttle bus was rude and unhelpful which we have reported to the company

Mr Watkins, 11 Jan 2014

Airport Inn
5 out of 5

The main problem that was that the holiday we had booked for our overnight stay prior to the flight was not called 'Brittania' as indicated on paperwork. Apparently it has changed name! So this lead to us driving around in the dark and rain trying to find it.

Mrs Woodward, 22 Jan 2014

Airport Inn
4 out of 5

We have used this hotel before and was very pleased with everything.

Mrs Barber, 18 Jan 2014

Airport Inn
5 out of 5

All very good, worked a treat! The hotel, staff and parking arrangements were very good. Oh, and a good price!!

Mr Hutchinson, 16 Jan 2014

Airport Inn
5 out of 5

Excellent hotel and rooms, especially family room. Good value breakfast, children eat free. Very good staff, organised taxi to airport.

Mr Davis, 17 Jan 2014

Airport Inn
5 out of 5

The hotel and breakfast was excellent, transfer was fine

Mrs Jolliff, 24 Jan 2014

Airport Inn
5 out of 5

All went to plan

Mr Kitchen, 30 Jan 2014

Airport Inn
5 out of 5

All went very well. The product (Hotel plus on-airport parking) was exactly as described

Mr Knight, 10 Feb 2014

Airport Inn
5 out of 5

Went smoothly hotel was as described and were very curtious

Mr Beales, 08 Feb 2014

Airport Inn
5 out of 5

i didn't realise the carpark was not attached to the hotel and that we were required to drive to the southpark and then train and bus back to the northpark; an unwanted complication with large cases.

Mr Hewitt, 04 Feb 2014

Airport Inn
4 out of 5

Very smooth process. All worked to plan. No supprises

Mr Rees, 05 Feb 2014

Airport Inn
5 out of 5

Moat house hotel was very comfortable,quiet and close to the airport.

Mr Hayward, 23 Sep 2013

Airport Inn
5 out of 5

Great all round, smooth in every way

Mrs Goody, 07 Sep 2013

Airport Inn
5 out of 5

Superb

Mr Spencer, 18 Jul 2013

Airport Inn
5 out of 5

The pick up bus was late and couldn't accommodate all passengers. Writing was left on the windscreen

Mr Wardle, 17 Jul 2013

Airport Inn
2 out of 5

Everything went smoothly as described in my booking. No problems were encountered.

Miss Webb, 08 Jul 2013

Airport Inn
5 out of 5

everything was as described staff friendly and helpful

Mr Strugnall, 30 Jun 2013

Airport Inn
4 out of 5

Great start and end to the holiday.

Mrs Deburgh, 10 Jun 2013

Airport Inn
5 out of 5

The Best Western Hotel was great, all went smooth and the prices if you booked on the night and the parking were extortionate compared to what we paid, so I know we got a good deal

Ms Pickard, 07 Jun 2013

Airport Inn
5 out of 5

Not your fault but the Hotel was ill equipped to handle an elevator problem.

Mr Waddilove, 05 Jun 2013

Airport Inn
4 out of 5

Everything went very smoothly. Transfer from hotel to airport terminal and back was very straightforward and quick. A relaxing start and end to our holiday.

Mrs Littleover, 04 Jun 2013

Airport Inn
5 out of 5

very pleased, all went well, room was good parking good and transport to and from airport excellent.

Mr Williams, 02 Jun 2013

Airport Inn
4 out of 5

Everything went smoothly with the staff being polite & friendly, the restaurant service was excellent & the bed was comfortable. What more can you ask for.

Mr Jblaxter, 01 Jun 2013

Airport Inn
5 out of 5

We could get the hotel bus to the South terminal and did not have to use the link from the north terminal. The National Express bus was late arriving and added another hour to our very long journey. The Nat/express staff were very helpful especially the man at the South Terminal. The Best Western Moat House was first Class.

Mrs Mackie, 25 May 2013

Airport Inn
5 out of 5

The only disappointment was the No 1 lounge was very busy - it was hard to get anywhere to sit.

Mrs Southgate, 20 May 2013

Airport Inn
4 out of 5

Meeting was on time, courier was informative and did everything to make our tour good.

Mr Bartie, 19 May 2013

Airport Inn
4 out of 5

Everything was as described and our car was delivered quickly upon our return

Mr Petty, 18 May 2013

Airport Inn
5 out of 5

As usual holiday extras made the start to our holiday relaxing and hassle free.

Mr Smit, 17 May 2013

Airport Inn
5 out of 5

yes they were

Mr Beehoo, 16 May 2013

Airport Inn
5 out of 5

The Gatwick Moat House hotel, particulary the room, was a bit tired

Mr Blackwell, 16 May 2013

Airport Inn
4 out of 5

Only problem was very tight car parking at Best Western Gatwick, otherwise experience good.

Mrs Harrison, 16 May 2013

Airport Inn
5 out of 5

All excellent

Mr Hendrie, 15 May 2013

Airport Inn
4 out of 5

The Hotel was great,and the parking at Airparks was as usual without fault.

Mr Brown, 09 May 2013

Airport Inn
5 out of 5

All hotel rooms were as booked and everything more than acceptable. We would not have been able to source our three hotel rooms, before and after our flight, without your help.

Mr Gordon, 08 May 2013

Airport Inn
5 out of 5

Yes, yes and yes

Dr Leach, 24 Apr 2013

Airport Inn
5 out of 5

Hotel very good. Return of car prompt.

Mrs Matthews, 23 Apr 2013

Airport Inn
5 out of 5

Everything we booked well smoothly and being under one umbrella was so easy to organize

Mr Haggett, 19 Apr 2013

Airport Inn
5 out of 5

All done online. No dramas.

Mr Thomas, 18 Apr 2013

Airport Inn
5 out of 5