Viewing reviews 1 - 50 of 171
Meet and greet parking at Southampton Airport. Professional and courteous staff, very simple process and made traveling significantly less stressful. I will definitely use them again.
Mr Jones, 29 Apr 2018
Meet and Greet at Short Stay
5 out of 5
Yes. Extremely good and efficient
Miss Holloway, 27 Apr 2018
Meet and Greet at Short Stay
5 out of 5
Everything went smoothly apart from the fact that I parked in priority parking instead of pickup/dropoff !
Mrs Hamon, 16 Apr 2018
Meet and Greet at Short Stay
5 out of 5
An easy to use service which I would use again. My only criticism is that I was not warned that I would have to pay the car park exit charge of £1 when I arrived home
Mrs Smith, 15 Apr 2018
Meet and Greet at Short Stay
5 out of 5
MAPLE MANOR 'MEET & GREET' WERE EXTREMELY EFFICIENT AT BOTH ENDS OF OUR HOLIDAY. WE PHONED THEM WHEN A FEW MINUTES OF SOUTHAMPTON AIRPORT & THEY MET US VERY QUICKLY. ON OUR RETURN WE WERE QUITE A TIME AFTER THE OTHER PASSENGERS AS I AM IN A WHEELCHAIR, & HAD TO WAIT FOR THE AMBULIFTTO GET ME OFF OF THE PLANE. THEY SAID THAR THET WERE WAITING AT THE AIRPORT WHEN WE PHONED, AND THE MAN WAS STANDING AT THE AIRPORT WITH THE KEYS FOR US. VERY EFFICIENT. THANK YOU
Mr Bridge, 24 Mar 2018
Meet and Greet at Short Stay
5 out of 5
Speedy service, irrespective of the time, will always use them as really convenient
Dr Reddaway, 01 Feb 2018
Meet and Greet at Short Stay
5 out of 5
very helpful everything happened as suggested good work
Mr Birkbeck, 19 Jan 2018
Meet and Greet at Short Stay
5 out of 5
Regular user of this airport parking service at Southampton and have not been disappointed with them yet. Drop off took no more than 2 minutes - they were waiting for me when I got to the drop off area,. Car collection on my return was 8 minutes from when I phoned to tell them I was back at the airport to getting in the car to drive away
Mr Hogarty, 12 Jan 2018
Meet and Greet at Short Stay
5 out of 5
When arriving back at Southampton Airport I was handed the ticket to drive out, I entered the ticket and was informed that I must pay £1, which I did not possess. Nothing was said to me when I was given the ticket, only, this is your ticket for exit! I was trapped because my ticket had been placed in the machine and I had no way of retrieving it. A parking attendant was sympathetic and let me out, but he explained that it was a common occurrence that the £1 was not mentioned. If had to pay £1 in addition to your charges, it should be noted LOUD & CLEAR. This has never happened at Heathrow. Why at Southampton?
Mr Carmichael, 03 Jan 2018
Meet and Greet at Short Stay
1 out of 5
Everything was as described online staff were great and will definitely use service again
Mr Lock, 02 Jan 2018
Meet and Greet at Short Stay
5 out of 5
Drop off information were not clear on printable booking receipt. Collection driver arrived late. We risked missing our flight and moreover driver asked to pay £4 for exit of the car. The ticket handed over on delivery of vehicle was not paid off . We were stuck at car park exit and had to pay ourselves to exit. It was very difficult as we had no cash with us as just teturned from holiday. There is a scratch mark on the paintwork on one of the car door. We used this service a few times before and it was good but a horrible experience this time overall
Mr Hussain, 29 Dec 2017
Meet and Greet at Short Stay
1 out of 5
a good service making arriving and leaving the airport easy
Mrs Wright, 30 Nov 2017
Meet and Greet at Short Stay
5 out of 5
Great service both ways prompt and polite
Mr Cosgrove, 19 Nov 2017
Meet and Greet at Short Stay
5 out of 5
Smooth easy process - arrived at the meeting point and was on my way again within 5 minutes for both the drop off and collection. Thanks
Mr Hogarty, 16 Nov 2017
Meet and Greet at Short Stay
5 out of 5
Good service, polite staff
Mr Lord, 31 Oct 2017
Meet and Greet at Short Stay
5 out of 5
Car and driver were waiting for us.
Mr Davies, 29 Oct 2017
Meet and Greet at Short Stay
4 out of 5
Very friendly and punctual staff. My flight had to be rescheduled and the staff were helpful in accomodating extra days parking
Mrs Eastwood, 21 Oct 2017
Meet and Greet at Short Stay
1 out of 5
Very smooth drop-off and pick-up
Mr Strong, 21 Oct 2017
Meet and Greet at Short Stay
5 out of 5
Excellent service
Mrs Greenway, 15 Oct 2017
Meet and Greet at Short Stay
5 out of 5
Excellent service thank you
Mr Nash, 30 Sep 2017
Meet and Greet at Short Stay
5 out of 5
It all worked like clockwork and very quick and polite service.
Mr Puttock, 25 Sep 2017
Meet and Greet at Short Stay
5 out of 5
Our car was picked up on time by a helpful driver and was delivered to the pickup point in less than 10 minutes from the telephone call after picking up our luggage.
Mr Macleod, 23 Sep 2017
Meet and Greet at Short Stay
5 out of 5
Without a mobile phone couldnt get my car collected for drop off. Wasted £36 on parking. Will book ordinary parking next time.
Ms Henry, 11 Sep 2017
Meet and Greet at Short Stay
1 out of 5
Everything was as expected/promised. Easy and efficient
Mr Butler, 07 Sep 2017
Meet and Greet at Short Stay
5 out of 5
The staff were helpful, everything worked well except for the pick up on our return. Despite ringing, as instructed, when we had collected our case we waited minutes for our car to be delivered, not the minutes advertised. There was no where to sit whilst waiting.
Mr How, 29 Aug 2017
Meet and Greet at Short Stay
5 out of 5
We had to wait mins from when I called (they said wait until we'd got bags, wish I'd called as we got off plane) until we were picked up as all the drivers were out, we had a poorly 5yr old and a min drive home. Then had to pay £1 to get out of the car park! I know it's only a pound but it's the principle really. Wouldn't book them again.
Mr Duck, 21 Aug 2017
Meet and Greet at Short Stay
1 out of 5
The meet and greet arrangement wasn't clear and when I arrived the barrier wouldn't lift and I had to contact the parking staff. By this time it was too late to call and wait for you, so I used the parking ticket. It cost me £128.00
Mr Ibbotson, 22 Aug 2017
Meet and Greet at Short Stay
1 out of 5
It was a smooth operation, with just a short wait to get the car returned. It is only a little thing, but coming back from holiday with very little change it grates having to find pound coin(s) to release the car from the delivery area.
Mr Thomas, 12 Aug 2017
Meet and Greet at Short Stay
4 out of 5
I have used Maple Manor parking for years. It always goes smoothly and efficiently. The staff are polite and helpful
Ms Rosam, 08 Aug 2017
Meet and Greet at Short Stay
5 out of 5
Car collected at airport, we did phone mins before arrival to ensure someone there, plane delayed and landed at bmth so we phoned and told no prob someone would stay on or we could collect the following morning with no charge
Mrs Burton, 06 Aug 2017
Meet and Greet at Short Stay
5 out of 5
Excellent meet and greet service. Highly satisfied
Mr Bridgeman, 06 Aug 2017
Meet and Greet at Short Stay
5 out of 5
Staff brought the wrong car to us at the airport. We were then transferred to the depot where they had misplaced our keys and tookmins further to locate. We had booked meet and greet for a quick getaway after a long journey with small children. This was stressful. Staff were polite and surface apologetic but we felt fobbed off and not well cared for and were offered no compensation.
Mrs Wright, 06 Aug 2017
Meet and Greet at Short Stay
2 out of 5
Everything went smoothly
Mr Hourahane, 02 Aug 2017
Meet and Greet at Short Stay
5 out of 5
Everything good. But I missed the instructions to call mins prior to drop off - this should be in bold, or on the booking page. Also details of where drop off point is i.e. That the booking is NOT for short stay car park but to take a ticket to wait in drop off area.
Mrs Alford, 31 Jul 2017
Meet and Greet at Short Stay
5 out of 5
The car transfers were smooth and efficiently managed.We were surprised that we needed to pay the car park fee (albeit only £1) to drive the car out of the car park. This should have either been included in the Holiday Extras fee, or clearly indicated on the documentation.
Mrs Jones, 28 Jul 2017
Meet and Greet at Short Stay
4 out of 5
Everything went according to plan. Very pleased!
Mr Hudson, 19 Jul 2017
Meet and Greet at Short Stay
5 out of 5
We don't like the wait for the car on return, or having to pay an extra £2 or £4 for exit tickets
Mr Weston, 19 Jul 2017
Meet and Greet at Short Stay
2 out of 5
Very good from start to finish. But several other non-booked dropping-off cars in front of us. Designated area, solely for people like us who pay for service would be better. Also see car had been in car park for over mins when we got to barrier. Extra charge wasn't appreciated
Mr Fish, 13 Jul 2017
Meet and Greet at Short Stay
5 out of 5
All went well. Only a short wait to be picked up
Mr Farrar, 11 Jul 2017
Meet and Greet at Short Stay
5 out of 5
They were very polite and pleasant on arrival and pick up. I did have to wait for about minutes, when I returned to pick my car up, but I guess it was a very busy time.
Mrs Gregory-Reader, 10 Jul 2017
Meet and Greet at Short Stay
4 out of 5
Manor Parking were a bad joke on our return to SOU. I tried x to get through to them. The message "lines are busy, call back in 2 mins. is totally unacceptable . I will NEVER use them again, and I will tell everyone and anyone "do not touch them".
Mr Cook, 10 Jul 2017
Meet and Greet at Short Stay
1 out of 5
Everything was well organised. Staff very helpful
Mr Lewis, 09 Jul 2017
Meet and Greet at Short Stay
5 out of 5
Staff and organisation excellent and impressive
Mrs Warren, 09 Jul 2017
Meet and Greet at Short Stay
5 out of 5
Everything was fine. We were met promptly on arrival and our car was returned to us within minutes of our return to Southampton. Your staff were courteous and efficient.
Mr Gregory, 05 Jul 2017
Meet and Greet at Short Stay
5 out of 5
As always service was exemplary.
Mrs Shelver, 04 Jul 2017
Meet and Greet at Short Stay
5 out of 5
I have requested a refund. What I paid for was not what was then given. How this site even managed to hijack Southampton Airport's official site and redirect me baffles me. A complete mis-sell, and I ended up just parking in the long stay parking. I am £50 out of pocket until they refund me - which has to be requested by email and I should expect to wait days for a response!!!!
Ms Manning, 01 Jul 2017
Meet and Greet at Short Stay
1 out of 5
Need clear instructions about obtaining ticket upon entry to Short Stay car park. Upon leaving for home (exit car park) ticket and payment are required and should be supplied by Maple Manor - not in my case!
Mr Eldridge, 29 Jun 2017
Meet and Greet at Short Stay
4 out of 5
Superb service, quick and really took the hassle out of the airport run
Mr Shackleton, 28 Jun 2017
Meet and Greet at Short Stay
5 out of 5
When calling number on return was engaged. Took five minutes to get reply. Told car would be with us in ten minutes. Took mins. So total time for return process was longer than expected. Then told we would have to pay car park exit fee ourselves. Only £1 but not mentioned in paperwork. Explanation for delay was traffic delays and that drivers were busy.
Mr Cole, 25 Jun 2017
Meet and Greet at Short Stay
4 out of 5
Helpful staff. Car vary dirty on collection.
Mrs Nickson, 26 Jun 2017
Meet and Greet at Short Stay
3 out of 5
Viewing reviews 1 - 50 of 171