Viewing reviews 1 - 50 of 121
Good directions Easy parking
Mr King, 24 Sep 2022
Terminal Car Park 2
5 out of 5
Great as usual no hitches
Mrs Haywood, 19 Sep 2022
Terminal Car Park 2
5 out of 5
All good easy to book and number plate read automatically at site smoothly
Mrs Aspreno, 07 Sep 2022
Terminal Car Park 2
5 out of 5
Absolute nightmare now that you’ve stopped selling terminal 2 parking at Luton airport. I booked terminal 2 parking before you stopped selling it and so the booking clearly has to be honoured. However the car park struggles to find the record of this and it takes ages to be actually allowed out of the car park. The same thing happened in July and will no doubt happen with my bookings for October, December and February. A real inconvenience and after my February booking has been completed I won’t be booking with you again.
Mrs Rate, 27 Aug 2022
Terminal Car Park 2
1 out of 5
Excellent customer service live chat, a day before we went live chat and we got all info, every thing described as written, well done team.
Mr Khani, 19 Jul 2022
Terminal Car Park 2
5 out of 5
Parking at Luton P2 was ideal, quick access to terminal
Mr Harrison, 16 Jul 2022
Terminal Car Park 2
5 out of 5
Great parking at Luton in car park 2 as close as could be to terminal
Mrs Ryan, 28 Jun 2022
Terminal Car Park 2
5 out of 5
Left car in terminal 2 car park. Easy walk to terminal. Flight home was delayed 3,5 hours but thankfully had paid extra for late cover and the barrier lifted and I was on my way, hassle free
Ms Gilfillan, 28 Jun 2022
Terminal Car Park 2
5 out of 5
Terminal 2 car park great position to terminal easy to get to all paid in advance so quick entry and exit
Mr Mitchell, 15 Jun 2022
Terminal Car Park 2
5 out of 5
On way home after a stressful journey being delayed in Spain, stick ticket in machine and says owe£540. Get to barrier speak to someone on intercom he said had no booking. After my wife trying to find our booking read code out he said we could go .
Mr Yates, 14 Jun 2022
Terminal Car Park 2
4 out of 5
The only issue was not being able to contact you about our parking after our flight was cancelled.
Mrs Allaway, 07 Jun 2022
Terminal Car Park 2
5 out of 5
Every thing was perfect
Mr Ash, 01 Jun 2022
Terminal Car Park 2
5 out of 5
It was just perfect
Mrs Gentle, 16 May 2022
Terminal Car Park 2
5 out of 5
Easy parking at short term car park, good price
Mr Lawrie, 07 May 2022
Terminal Car Park 2
5 out of 5
No it didn’t go smoothly but the staff were excellent in sorting out our problems. I had stupidly mistyped a 0 in place of a O so at the barrier we were presented with a bill of £370!!!! One call on the assistance button sorted it. Great service, will definitely use again
Ms North, 01 May 2022
Terminal Car Park 2
5 out of 5
Car park was perfect
Mr Greatorex, 25 Apr 2022
Terminal Car Park 2
5 out of 5
Booked airport parking, fast and easy using the account.
Mr Magirescu, 22 Apr 2022
Terminal Car Park 2
5 out of 5
Nice easy parking 5 minutes walk from the terminal
Mr Ryan, 18 Apr 2022
Terminal Car Park 2
5 out of 5
Very easy process, great location next to terminal. Would use again.
Mr Braybrook, 16 Apr 2022
Terminal Car Park 2
5 out of 5
Very happy with service
Mrs Summers, 13 Apr 2022
Terminal Car Park 2
5 out of 5
The information received was accurate and the service was as expected
Mrs Couch, 11 Apr 2022
Terminal Car Park 2
5 out of 5
Directions were great & price protection option for a delayed flight proved useful
Mrs Holland, 09 Apr 2022
Terminal Car Park 2
5 out of 5
You sold me a fast track ticket that was not running. Very poor.
Mr Lowry, 09 Apr 2022
Terminal Car Park 2
1 out of 5
Paid for Fast Track through security and it was Closed! Can this be refunded to be used next booking?
Mrs O'sullivan, 07 Apr 2022
Terminal Car Park 2
4 out of 5
Most impressed with my Luton airport parking reservation with holiday autos. It was easy to use. The gate recognised my car license plate on arrival and opened automatically without any prompt. It issued me with a parking ticket which l inserted into the gate on departure a week later. I had parked in car park 2 which was just a short 5 mins walk to the main terminal. I would happily use holiday autos for my next airport parking booking.
Mr Lee, 04 Apr 2022
Terminal Car Park 2
5 out of 5
Easy parking right next to terminal. Easy access with no issues.
Mr Marley, 03 Apr 2022
Terminal Car Park 2
5 out of 5
Very smooth and all as per instructed. Brilliant.
Mr Hunter, 02 Apr 2022
Terminal Car Park 2
5 out of 5
Easy in and easy out of the parking area. Close to the terminal
Mr Kelly, 01 Apr 2022
Terminal Car Park 2
5 out of 5
Yes. This works well ansnive used it many times. The 20 per cent discount email is is the same if go direct so is a gimmick really. The cancellation no fee is a really winner for me and I'm happy to book in advance.. Its the only company I use..one place for all things.
Mr Folan, 29 Mar 2022
Terminal Car Park 2
5 out of 5
Haven’t been to Luton now for few years after getting ripped off going thru traffic light having 15 mins to get in & out to drop people off, and if you get stuck in bumper to bumper ques you ended up paying £1 a minute if you go over the 15 minute time limit. Well it has changed for the best WAS a frequent flyer from Luton in years gone by, this now has changed my mind bout flying from there in the future a good experience at last!! Search for best deals not a lot of difference in cost, even with gimmick discount codes & links always comes out near the same, that’s all they are they are GIMMICKS!
Mr Doran, 23 Mar 2022
Terminal Car Park 2
4 out of 5
Presented with a £540 bill at exit barrier...not good.
Mr Jones, 21 Mar 2022
Terminal Car Park 2
1 out of 5
car parking luton airport web site easy and helpful
Miss Elms, 20 Mar 2022
Terminal Car Park 2
5 out of 5
Needed to change exit time while on holiday - chat room number never arrived - tried 4 times plus emails - so no way of modifying (at cost) an existing booking. Basis weakness in system and will not use you again
Mr Seaton, 19 Mar 2022
Terminal Car Park 2
4 out of 5
Easy to book, good record of the booking, easily updated when airline changes the times of flights.
Mr Brown, 18 Mar 2022
Terminal Car Park 2
5 out of 5
The car parking was absolutely fine. No complaints there. However I did book fast track security for 3 people and the fast track security was closed. So I paid for a service I didn’t receive. My booking number is CSVTBW and I would like to have the £15 refunded please.
Mrs O'mahony, 15 Mar 2022
Terminal Car Park 2
5 out of 5
Perhaps a few more signs to the lifts and also exit Had to use the intercom and lady was very helpful
Mrs Forrester, 12 Mar 2022
Terminal Car Park 2
5 out of 5
Fast efficient service
Mr Empson, 11 Mar 2022
Terminal Car Park 2
5 out of 5
Pleased with most of the service apart from delay on exit with ticket saying we owed £540 after discussion exit allowed
Mr Cook, 10 Mar 2022
Terminal Car Park 2
5 out of 5
From parking in T2 to using the Aspire lounge, we encountered not 1 single issue, the staff were polite, respectful and very helpful.
Mr Bulman, 07 Mar 2022
Terminal Car Park 2
5 out of 5
Blue badge holder. Lots of spaces CP2 level 1 right by lift.
Mr Robertson, 06 Mar 2022
Terminal Car Park 2
5 out of 5
Exit barrier said I owed £405. Long time to hear from help after pressing help button.
Mr Graham, 05 Mar 2022
Terminal Car Park 2
1 out of 5
Was disappointed there was no one at the car park to guide you to a space, we drove round for 10 mins before we found one.
Mrs Futcher, 28 Feb 2022
Terminal Car Park 2
4 out of 5
This is the second time I’ve used you at Luton in 2 months. Both times when I leave I can’t leave and have to explain I’ve already paid. This time I was told it was because I was late. This was Friday and the storm. Eventually when intercom answered the person said I was late. I said I paid the insurance for late return to be told that doesn’t matter as the airport was covering the cost.
Mr Mcsweeney, 20 Feb 2022
Terminal Car Park 2
3 out of 5
Absolutely wonderful- outstanding holiday
Mrs Newby, 19 Feb 2022
Terminal Car Park 2
5 out of 5
Not exactly as car registration wasn’t recognised so ticket was for different name and registration
Mrs Kattenhorn, 19 Feb 2022
Terminal Car Park 2
4 out of 5
I realised I could have bought more cheaply going direct
Ms Shailer, 18 Feb 2022
Terminal Car Park 2
1 out of 5
copy of email sent to Luton Airport:-I wish to lodge a complaint about the facilities at Car Park 2. I booked this car park because it was described as one of the most convenient for the terminal and as I had a particularly large and heavy luggage requirement for my ski holiday so I decided to use Car Park 2. On arrival on Saturday 29 January I parked my vehicle. There was no access to luggage trolleys on the level I parked in, which would have been something you should consider providing access to in future. Only one of the three lifts appeared to be working at my departure and then it only worked after the lift doors repeatedly opened and closed without moving off. Eventually it did go but clearly there was a maintenance issue. The real source of my complaint is that upon my return on Saturday 5th February after loading my baggage onto a trolley, I made my way to the car park to find all of the three lifts serving the car park were out of action. This is entirely unacceptable. One of the lifts was stuck on the ground floor level with its doors open and coned off so it was obvious this lift was not working. The remaining two lifts appeared not to be moving, possibly stuck on other levels. First it took nearly 30 minutes to establish that all the lifts were indeed out of action. At first I waited with others for a lift but as they never came I climbed the stairs to determine if the lifts which appeared to be stuck on levels 3 and 4 were actually out of service. I established that they were, with their doors closed on the car park levels they appeared to be stuck at. I then pressed the emergency bell in the lift stuck at ground level to try and get some assistance. I was answered by a lady who asked if I was stuck in a lift or that the lifts were not working. She was somewhat dismissive when I explained the issue was that I could not carry my luggage and advised she would inform maintenance. My wife buzzed the lift emergency button on the ground floor twice more and spoke to a different person and the second person who she spoke to informed her that they were not aware of the issue despite the earlier call. Eventually they advised maintenance would be called. Eventually with the assistance of passers by (who helped me), I managed to get my 70kgs of luggage consisting of 5 bags to my car park level. This was made particularly difficult because I had been on a skiing holiday and had suffered a broken rib which made it extremely difficult and painful for me to lift anything heavy, let alone having to carry it up numerous flights of stairs. Upon my exit from the car park barrier, I pressed the assistance button on the car park ticket machine and spoke to “Troy” at Mid stay reception at 7.30pm and advised him I wished to lodge a complaint about the failure to ensure the lifts in the car park were working and that it was unacceptable that all three lifts were out of order at the same time. He advised me he would inform his manager. There is clearly a maintenance (or failure or adequate maintenance) issue here. In the event that lifts are all out of action then some plan should be made to enable passengers to get luggage to their cars without having to carry it up many flights of stairs. I booked this car park because it was presented as a particularly convenient option and it turned out to be the exact opposite. I could have found cheaper options which would have been more convenient because I would not have had to lift heavy luggage up flights of stairs. Even if I had picked an offsite car park with a transfer bus, it still would have been quicker and more convenient and considerably less painful becau
Mr Mathers, 08 Feb 2022
Terminal Car Park 2
1 out of 5
Arrival easy and more importantly departure from parking was easy
Mr Roberts, 30 Jan 2022
Terminal Car Park 2
5 out of 5
Great car parking Very easy
Mr Mitchell, 30 Jan 2022
Terminal Car Park 2
5 out of 5
No problem , everything great . My fly from Kosice to Luton had delayed 6 hours and dint charge me at Luton Airport parking nothing extra. That's great.
Mr Pavel, 20 Nov 2021
Terminal Car Park 2
5 out of 5
Viewing reviews 1 - 50 of 121