Holiday Extras customers who booked the Plaza Premium Lounge Terminal 2 were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 251 - 300 of 348
Good eefficient
Mr Leibe, 24 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
All good, however, the booths for people to sit in to conduct conversations of length should be prominently signed as I had the misfortune to sit near a person conducting a loud business conversation, and I was bored with the detail which I heard several times. It was busier this visit so overall my visit was less tranquil but would still recommend.
Mrs Hardy, 22 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Very comfortable lounge. Perfect place to relax before my flight. Friendly staff. Good food and refreshments.
Mr Lovell, 22 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Self service bar be better as it was in manned and had to wait
Mr Parker, 22 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
All was good. Selection of food and drink was great. Lounge was comfortable and good to have sockets for the all important phone charger! A very helpful plus. Staff were attentive but discreet and helpful when our flight was delayed.
Mrs Williams, 21 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Well worth the money if you have a long lay over in London . The shower is prefect and the space is well laid out I thought the large selection for Breakfast was ample. As it was 6 am in the morning I am not sure there is anything else that could be provided
Mr Slattery, 17 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Very helpful
Mr Smith, 15 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Great lounge
Mr Price, 13 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Yes in all counts. Very good
Mrs Taylor, 12 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Very good quality and quantity of food and drink.
Mrs Wood, 05 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Everything was good.
Mr Munro, 05 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent chill out before a longhaul flight .
Mr Field, 04 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Everything was great
Mr Mytton, 02 Feb 2016
Plaza Premium T2 Departures - 3 hours
4 out of 5
The staff were extremely helpful and friendly. It was a wonderful experience. The food wasn't as good as I expected as I thought I could order a hot meal. The facilities were lovely and clean. I must commend the staff that were on duty that morning two weeks ago. I would like to see a family friendly area as after a very long trip from NZ I was very tired and young children demanding to be fed at the next table was slightly annoying. All in all a lovely experience. I will be returning.
Mrs Joines, 02 Feb 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
It's a good facility if somewhat pricey.
Mr Smith, 31 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent facilities
Mr Heslop, 28 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
excellent everything great thanks
Mr Hart, 28 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
When ever we have lay over like this time We will come back and see you at lounge.
Mr Friesen, 26 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Staff very helpful facilities good
Mr Crouch, 25 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent lounge - first class facilities which made a huge difference to the start of our holiday.
Mr Wilkinson, 25 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent. Very welcoming
Mr Jarvis, 22 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
We arrived and were greeted by very pleasant helpful staff.then directed to lounge area ,which is spacious and comfortable a.the food on offer was excellent and the bar service very quick .the toilets were very clean .i would recommend all travelers to use this lounge
Mr Neale, 22 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Just perfect
Mr Brown, 14 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
The staff were excellent...good fun in fact & efficient. The facilites were even better in that I hadn't realized I could have a much needed shower in the wonderfully clean & spacious area.I could not have managed my long trip home without the comfort of the lounge.
Mrs Bournias, 19 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
It was perfect!
Mr Young, 16 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
staff and facilities all good and location.
Mr Parker, 15 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Everything was perfect the lounge is easy to find and adds a great start to your holiday .
Mrs Jury, 13 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
It was really excellent...good food...good bar...very relaxing atea.
Mrs Byzkowski, 08 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Yes was a very nice lounge. Quality and selection of food and refreshments were very good. Staff were polite and efficient. Made an enjoyable start to our trip
Ms Woolf, 07 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
We enjoyed the premium lounge would stay there again Did not know what to expect food very good calm and comfortable enviroment
Mr Newsham077, 06 Jan 2016
Plaza Premium T2 Departures - 3 hours
4 out of 5
Lounge could not find my reservation when I arrived. Lounge was disappointing, understaffed, no one at the bar until you asked and food was not refreshed,
Ms Portelli, 06 Jan 2016
Plaza Premium T2 Departures - 3 hours
1 out of 5
I'm very happy with the quality of service and enjoyed the Christmas dinner
Mr Evans, 03 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Everything was excellent
Mrs Harvell, 02 Jan 2016
Plaza Premium T2 Departures - 3 hours
5 out of 5
Ok struggled to find a seat at first. Staff where helpful. Felt more of a cafe than a lounge.
Mr Gaunt, 02 Jan 2016
Plaza Premium T2 Departures - 3 hours
4 out of 5
The facilities, I thought, were better than described, with a good range of both food and beverages. My wife needed assistance because of reduced mobility and the staff were excellent in getting us to the Gate on time and hassle-free. Will definitely use again.
Mr Soffe, 02 Dec 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
All went very smoothly and it was nice an relaxing
Mrs Baldwin, 06 Dec 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent service,staff and refreshments
Mrs Mclean, 06 Dec 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Great
Mrs Adkins, 27 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Seating not very private not many seats on there own
Mr Skidmore, 21 Nov 2015
Plaza Premium T2 Departures - 3 hours
3 out of 5
As requested onsite parking (yes) hopper to terminal 2 (no) but we were told don't worry it is easy to get to terminal 2 via hopper a long walk train and another long walk,having asked for a hotel with a direct link due to a lower back problem . Be aware add at least 40min to you journey to the terminal s 2 3 . The hotel is good clean and tidy with a good breakfast , moan over
Mr Williams, 20 Nov 2015
Plaza Premium T2 Departures - 3 hours
2 out of 5
Facilities good, nice breakfast, polite and helpful staff
Mrs Biggs, 09 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Everything was perfect and staff were very friendy and the food and drink selection and choice was excellent, would definitly use this service again
Mrs Cook, 09 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Excellent facility
Mr Jelly, 08 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
2 issues. a) We booked the Renaissance hotel at heathrow through you. A price for the night + parking was quoted and cordially accepted. At no time was an additional fee for parking at the hotel on the first night mentioned = false info. b) we booked the airport lounge at Bangkok airport through you. Again you should have told us that there was 2 lounges of he same name. we went to the wrong one and had to walk (run ) 1.5 k to get to our gate
Mr Woods, 07 Nov 2015
Plaza Premium T2 Departures - 3 hours
4 out of 5
Excellent service from very professional staff
Mr Richardson, 04 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
A very enjoyable experience.
Dr Moore, 03 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Staff helpful despite a little confusion over having to email my reference number
Mr Protheroe, 03 Nov 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Reception staff were irritating and annoying.
Mr Hodgkinson-Last, 01 Nov 2015
Plaza Premium T2 Departures - 3 hours
2 out of 5
Excellent for relaxing before a flight
Mrs Curley, 27 Oct 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Warm welcome, felt like home.
Mr Abouaishy, 23 Oct 2015
Plaza Premium T2 Departures - 3 hours
5 out of 5
Viewing reviews 251 - 300 of 348