Holiday Extras customers who booked the No1 Lounge at Gatwick North Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 1201 - 1250 of 1559
1ST TIME IN THE LOUNGE AND WAS VERY IMPRESSED
Mr Lee, 29 Nov 2015
No1 Lounge, South Terminal
5 out of 5
excellent....
Mr Bailey, 26 Nov 2015
No1 Lounge, South Terminal
5 out of 5
first time I have used this facility and it was very pleasant and will definitely use in future
Mrs Leeves, 20 Nov 2015
No1 Lounge, South Terminal
5 out of 5
All good and as described.
Mr Clarke, 20 Nov 2015
No1 Lounge, South Terminal
4 out of 5
There was nowhere to sit, they had no rose wine, and neither did they have any brandy. Very poor as this was supposed to be a relaxing atmosphere before flying.
Mr Goodworth, 19 Nov 2015
No1 Lounge, South Terminal
1 out of 5
We felt the place had gone down hill a little since the last time we were there. The staff were not very welcoming either. Didnt look like they wanted to be there. However would come back as it is good value for money.
Mrs Drain, 18 Nov 2015
No1 Lounge, South Terminal
4 out of 5
Second time using holiday extras! Great customer service when I had a query regarding booking... very easy online booking process! Would recommend to anyone going away
Mr Goodman, 18 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Could have had a more varied selection of snacks was only cheese and fruit when we were there. Also departure boards around the lounge would have been an advantage too instead of having to go to the desk all the time to see updates to the flight.
Miss Davie, 16 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Only one choice of paper available. Food available was limited and what was there not of good quality. Lounge quickly became overcrowded and we left to move into the main airport area where the noise was less and better seating. This lounge was grossly overpriced for what it was.
Mr Trimmer, 15 Nov 2015
No1 Lounge, South Terminal
1 out of 5
Everything was great
Mr Ziani, 14 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Facilities were good as was the quality of food and drink available service was a bit slow waited 25 mins for a poached egg
Dr Moore, 12 Nov 2015
No1 Lounge, North Terminal
4 out of 5
yes all as described. staff were helpful
Miss Bligh, 12 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Holiday Extras was reccomend to me - I can see why - a smooth, worry free service, thank you
Mr Blake, 11 Nov 2015
No1 Lounge, South Terminal
5 out of 5
keeping the quiet zones quiet! we had to complain twice when children were in the quiet zone and then several people talking loudly on mobile phones
Mrs Rowan, 08 Nov 2015
No1 Lounge, North Terminal
4 out of 5
Staff helpful but very busy not as relaxing as other lounges I have been in
Miss Penman, 06 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Really disappointed with the quality of snacks and drinks. When you have to ask for ice in white wine as it wasn't chilled enough, you know you are in trouble. We had also planned to have lunch in the lounge but went to Frankie and Bennies next door as the choice was so poor. First ( and last ) time we have ever used this lounge. Extremely poor value for money when compared to the Aspire lounge at the North terminal.
Mr Blake, 06 Nov 2015
No1 Lounge, South Terminal
1 out of 5
Everything was very nice. There was plenty of room, the selection of food was good and served quickly if you ordered something. Staff were friendly and helpful and cleared up quickly.
Mr Stephens, 04 Nov 2015
No1 Lounge, North Terminal
5 out of 5
Food was limited for price paid
Mrs Markot, 02 Nov 2015
No1 Lounge, South Terminal
4 out of 5
Perfect.
Mrs Brown, 01 Nov 2015
No1 Lounge, South Terminal
5 out of 5
Very enjoyable couple of hours, time flew by. Would certainly book again. Only thing I didn't like were the chairs at dining area,
Mrs Mcaulay, 02 Nov 2015
No1 Lounge, North Terminal
5 out of 5
Not as soft furnished as expected on the main floor. More canteen ish than lounge ish. Food and drinks good though.
Mr Baker, 27 Oct 2015
No1 Lounge, South Terminal
4 out of 5
We loved the lounge but were a bit dissappointed as we were told our table would be set out, we were a party of 9 and had to spread out on the sofas as there was no where else to sit, they did mess up our breakfast order but on the whole we did enjoy our experience and the lounge was comfortable, our flight was also delayed 1hr 40 and we were not asked to leave which made it more comfortable for us.
Mrs Biedul, 27 Oct 2015
No1 Lounge, South Terminal
5 out of 5
The facilities are badly in need of renovation, especially the bathrooms. The quality of the food was mediocre.
Mr Currer, 26 Oct 2015
No1 Lounge, South Terminal
2 out of 5
It was fabulous. A bit busier than I had thought but great nonetheless. Drinks, food, staff all really good. I felt really comfortable and it got my holiday off to a really great start.
Miss Williams, 25 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Everything went super slick!
Mr Rood, 26 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Our visit was brief, but the lounge looked well maintained and there was a reasonable choice of items to eat and drink. Based on this experience we would use this lounge again.
Mr Salter, 26 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Yes, very helpful, friendly & courteous.
Mr Morgan, 22 Oct 2015
No1 Lounge, North Terminal
5 out of 5
Did not like the idea of swinging basket seats. The children took them over, not a good idea at all.
Mr Grix, 20 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Better selection of hot food other choices excellent and lovely and fresh
Mrs White, 20 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Nothing, all staff were very helpful, atmosphere great and really enjoyed our time.
Mr Kennedy, 19 Oct 2015
No1 Lounge, South Terminal
5 out of 5
Food ordering, not very well organised. Names/numbers not taken so bit hit and miss with who go whose food
Mrs Underdown, 19 Oct 2015
No1 Lounge, South Terminal
2 out of 5
Very busy not much room or privacy to relax
Mr Miller, 17 Oct 2015
No1 Lounge, South Terminal
3 out of 5
Very good
Mr Wright, 17 Oct 2015
No1 Lounge, North Terminal
5 out of 5
It's the first time we have used this "new" lounge which is busier than the old one which is now for business class flyers.its a lot busier but makes a good break before departing.
Mr Humphreys, 16 Oct 2015
No1 Lounge, South Terminal
4 out of 5
No the South Terminal Gatwick lounge was awful, there was no air conditioning on the day we flew so the lounge was extrememly hot. The food was not good quality and there were flies on the food and lots flying around in the room. Nothing felt 1st class about this lounge and it could not compete at all with the Aspire lounge in the North terminal. Very disappointed and going to write to them to complain as would like a refund or some sort of compensation given we paid £25 each for an awful service and environment.
Ms Woodward, 04 Oct 2015
No1 Lounge, South Terminal
1 out of 5
Yes very nice and relaxing but more choice of food for the buffet would be nice hot food variety would be nice
Mrs Becker, 04 Oct 2015
No1 Lounge, South Terminal
5 out of 5
The No1 lounge at Garrick was a big disappointment. The lounge was filthy, extremely busy and lacked the facilities that the No1 Lounge at Heathrow had. In addition, the bar staff was quite rude and there was an hour wait for hot food.
Mr Wilson, 04 Oct 2015
No1 Lounge, North Terminal
1 out of 5
Facilities and food good however got a bit busy and not easy to find comfy chairs
Mr Routier, 05 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Great service great staff
Mrs Peters, 05 Oct 2015
No1 Lounge, North Terminal
5 out of 5
It's too formal can't help yourself to wine or bacon roll and just cheese out no crackers I won't be using it again I'll stick with BA lounge!
Mrs Williams, 03 Oct 2015
No1 Lounge, North Terminal
1 out of 5
Can't complain really , good all round
Mr Tombs, 03 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Food was very limited. Lounge seemed overcrowded. Service was very slow.
Mrs Chamberlain, 04 Oct 2015
No1 Lounge, South Terminal
2 out of 5
Crowded and slow service. Snack (Ploghmans) very small
Mr Whitchurch, 03 Oct 2015
No1 Lounge, South Terminal
3 out of 5
no space on arrival when we did get a seat it was like a garden plastic chair food was awful and the smell from the toilets was horrendous and not clean would never book again waste of £56
Mrs Wilson, 03 Oct 2015
No1 Lounge, South Terminal
1 out of 5
We had a great start to our holiday.The lounde was very comfortable and roomy.The food and drink was exceptional.It made us feel relaxed and made our holiday go off with a bang!
Mrs Butler, 02 Oct 2015
No1 Lounge, North Terminal
5 out of 5
Yes the staff were helpful. This is the first time I had used a lounge but will not be the last.
Mrs Ward, 03 Oct 2015
No1 Lounge, South Terminal
4 out of 5
took so long going through check in that we barely had 10 mins in lounge.having said that as compared with other airports i felt it resembles a cafeteria rather than a comfortble lounge area.would not use again.
Mr Flanagan, 02 Oct 2015
No1 Lounge, North Terminal
2 out of 5
There were no newspapers or magazines available, just one news digest and a free travel brochure.
Miss Westerman, 02 Oct 2015
No1 Lounge, South Terminal
2 out of 5
The lounge was overbooked, the food was unavailable, staff told me they had run out, soup and bread. So, no i would not be using no1 again.
Mr Barrett, 30 Sep 2015
No1 Lounge, South Terminal
1 out of 5
Too many people using this lounge, no coffee cups available for some time, hot snack was nice though!
Mrs York, 30 Sep 2015
No1 Lounge, North Terminal
3 out of 5
Viewing reviews 1201 - 1250 of 1559