Reviews for the Hilton Stansted

We booked the Hilton at Hamptons at Stansted airport. The room was nice and spacious, and the buffet breakfast was included. We also had parking and after leaving work, navigating the Dartford tunnel and relying on the satnav to get us to the hotel we were delighted with the deal that we had. We also had our evening meal at the hotel and thought it would be expensive, but was very reasonable. Would certainly stay here with parking again.

Mrs Alimo, 11 Nov 2018

Hampton by Hilton
5 out of 5

All very good

Mr Thompson, 07 Nov 2018

Hampton by Hilton
1 out of 5

Would have given it 10/10 had we not have had to spend 15mins touring two car parks before arriving to our drop off point.

Mr Rolfe, 02 Nov 2018

Hampton by Hilton
5 out of 5

Hotel and parking service were excellent.

Mr Koreywo, 01 Nov 2018

Hampton by Hilton
5 out of 5

Everything went smoothly. The hotel was expecting us and handing the car over was very easy with no waiting. Breakfast in the morning was quick and convenient. The only downside was the bed was like sleeping on a board and was seriously uncomfortable. On return back to the UK we phoned through once we had collected our luggage and when we arrived at the hotel our car was ready and waiting. I will use you again

Mr Blackburn, 01 Nov 2018

Hampton by Hilton
5 out of 5

The hotel is a not actually in the terminal but within walking distance mostly under a covered walkway but partly open to the weather. Nice hotel but as expected you do pay a premium for eating and drinking. Parking in the mid-term car-park worked well.

Mr Johnson, 01 Nov 2018

Hampton by Hilton
5 out of 5

Great hotel at a good price. It is nice to be able to park at the hotel and not further away at another car park.

Mrs Hunter, 29 Oct 2018

5 out of 5

All as expected.

Mrs Walton, 25 Oct 2018

Hampton by Hilton
5 out of 5

Pleasant staff, easy check in to both car and hotel desks. Car waiting for us on return. Hotel very comfortable, food tasty and everything was a nice smooth start to our holiday and on return, even though our flight was delayed.

Mrs Swaffield, 13 Oct 2018

5 out of 5

Parking and hotel were as described and easy to find. Only problem was the restaurant, it was a bit too noisy for our taste and the service could have been better. It’s just a very short walk to the check in desks.

Mr Hall, 13 Oct 2018

Hampton by Hilton
4 out of 5

Everything went very smoothly, very nice hotel pleasant and efficient staff. Would definitely use it again if flying from Stansted early in the morning! The parking worked very well.

Mrs Buckley, 05 Oct 2018

Hampton by Hilton
5 out of 5

Exelent staff very helpful good price with parking and only 5 min walk under cover to the airport terminal

Mr Davis, 04 Oct 2018

Hampton by Hilton
5 out of 5

All the staff were really helpful. Everything was made very easy with something the car and would definitely use this again

Mrs Jones, 02 Oct 2018

5 out of 5

Yes great room hassle free car park and short walk to terminals

Mr Hooper, 26 Sep 2018

Hampton by Hilton
5 out of 5

All as described, staff wonderful, would definitely booked this hotel again

Mrs Willis, 24 Sep 2018

5 out of 5

Everything went great 👠no issues with the room or parking. Would have been nice to have peanut butter spread to have on the toast for breakfast but otherwise all good.

Mr Garner, 23 Sep 2018

5 out of 5

not as good as the Raddison and certainly not two minutes from the terminal 5 plus, but being slightly cheaper okay and parking arrangements easier at both delivery and collection. Room quiet and spotless

Mr Halls, 23 Sep 2018

Hampton by Hilton
4 out of 5

We usually stay at the other hotel within walking distance to the terminal but thought we'd give the Hampton a try and were not disappointed. We were allocated a huge room overlooking the runway - very comfortable bed, nice bathroom, had all that we needed and we spent a good restful night. Dinner in the restaurant was just okay, a little noisy and chaotic but we survived! Breakfast was better, lots of choice and good food. We will likely stay here again.

Mr Honour, 20 Sep 2018

Hampton by Hilton
4 out of 5

Stayed overnight at Hilton Hamilton and parked car for week brilliant service car was waiting for us outside hotel when we arrived back at stanstead

Mrs Harvey, 16 Sep 2018

Hampton by Hilton
5 out of 5

Facilities were good, location for airport is perfect

Mr Mcarthur, 09 Sep 2018

Hampton by Hilton
5 out of 5

Staff helpful yes

Ms Richardson, 02 Sep 2018

5 out of 5

All brilliant. So easy, just parked the car, checked in. In the morning a great breakfast then walks to departures.

Mrs Evans-Hendrick, 01 Sep 2018

5 out of 5

The hotel was super clean and smart and our room was huge with a massive bathroom - all much nicer and smarter than I had anticipated - and a magnificent breakfast was offered. Unfortunately our flight was super early and we flew out so didn't have time to take advantage. I'd anticipated a few croissants at best, if anything, but there was an extensive hot buffet as well as juice, bagels, toast, yogurts, cereals etc etc.

Mrs Pugh, 31 Aug 2018

5 out of 5

Nice hotel with helpful staff. Parking was very smooth. Easy to walk to terminal.

Mr Davies, 29 Aug 2018

Hampton by Hilton
5 out of 5

This was perfect as we could walk to the terminal for a very early flight. Great facilities and an amazing breakfast.

Mrs Gill, 26 Aug 2018

Hampton by Hilton
5 out of 5

Brilliant from start to finish. Easy booking, fantastic hotel, great location and helpful staff. Everything I was hoping for.

Mrs Wright, 24 Aug 2018

Hampton by Hilton
5 out of 5

So convenient - turned up and parked at hotel. Checked in with maple manor, the parking people in the hotel foyer and gave them the keys. Phoned them once we had collected bags on return and car was already waiting for us back at the hotel. Hotel is new and modern- we had a lovely big family room, plenty of room for all 4 of us and cases. Kids had to share a sofa bed, would have preferred 2 separate camp beds but that’s my only criticism, had a meal in the hotel which was nice and arrived very quickly. We were onl expecting a continental breakfast at 4-30am but there was a full hot buffet as well. The walk to the airport was only 5 mins. Brilliant smooth experience with no complaints. Great start and finish to holiday.

Mrs Walpole, 22 Aug 2018

Hampton by Hilton
5 out of 5

Parking aspect was fine, the room was totally inadequate for a family. Too small, and sofa bed was made up and not very comfy. We were told breakfast would be ready around 4am, but when we got there nothing was ready, so couldn’t wait around as our flight left at 6am. But the car parking experience was very good, Shame the rest fell down

Mr Galea, 23 Aug 2018

Hampton by Hilton
4 out of 5

No problems at all. Lovely helpful staff very efficient car parking amazing room overlooking the runway and fabulous breakfast even at 5 o’clock in the morning.

Mrs Doy, 15 Aug 2018

Hampton by Hilton
5 out of 5

yes staff were helpful and good at hotel and stay was good great that breakfast started so early and short walk to airport was better than traveling from home early and finding car park and getting to airport at early hour. car parking service was efficient and no problem.

Mr Paulger, 02 Aug 2018

Hampton by Hilton
5 out of 5

The parking was so easy and the hotel was nice. The only let down was the lift to the airport terminal was not working and my husband, who requires a wheelchair, had to be taken in the service entrance to the terminal - it stank and was dirty - not good enough.

Mr French, 30 Jul 2018

Hampton by Hilton
4 out of 5

From check in to our departure, the process went smoothly.

Mrs Carter, 26 Jul 2018

Hampton by Hilton
5 out of 5

Everything ok breakfast very good room very good it did take 30 mins on return to get car back did except in to be there as flight times are available overall very good would book again

Mr Handley, 16 Jul 2018

5 out of 5

We have used your service many times and were due to book again for October this year, but although the hotel and location were great it all went wrong on our return. The lift from the terminal to the walk way was out of order, so we had to come down the stairs with our cases ( I appreciate this was out of your control ), but when we got our car back from the people you use it was absolutely filthy. The windows were so dirty we had to wipe them before we could drive away. We look around for a member of the team but they were no where to be found, so we just left for our 3 hour journey home. Not what you want when you will not get home till 2.30/3 am. On Monday we checked the car and it was covered in a sand like substance, we had to take it to be cleaned as we did not want it to damage the paintwork. I have reported this to yourselves but gave not had a response.

Miss Darby, 13 Jul 2018

Hampton by Hilton
1 out of 5

We have used your service many times and were due to book again for October this year, but although the hotel and location were great it all went wrong on our return. The lift from the terminal to the walk way was out of order, so we had to come down the stairs with our cases ( I appreciate this was out of your control ), but when we got our car back from the people you use it was absolutely filthy. The windows were so dirty we had to wipe them before we could drive away. We look around for a member of the team but they were no where to be found, so we just left for our 3 hour journey home. Not what you want when you will not get home till 2.30/3 am. On Monday we checked the car and it was covered in a sand like substance, we had to take it to be cleaned as we did not want it to damage the paintwork. I have reported this to yourselves but gave not had a response.

Miss Darby, 13 Jul 2018

Hampton by Hilton
1 out of 5

The car parking was first class our car was collected and returned although very dirty but put that down to weather without delay The hotel over night we had a small issue as in I have a feather allergy and the pillows were feather and down in be knowing to me so after about an hour in bed I was having issues breathing until I realised it was the pillow The hotel did not seem interested and could not offer an alternative either But we will certainly use your services again thank you

Mr Hall, 04 Jul 2018

Hampton by Hilton
4 out of 5

All went very smoothly, arrived at hotel ok, checked in at about 2.15 but parking people do not have a presence until 3.00 ( not a problem) so we lunched then handed the car over. Coming back we got to the hotel at about 3.00 and car was waiting for us. All people we dealt with were friendly, professional and extremely efficient which made it all easy and stress free, thanks.

Mr James, 30 Jun 2018

Hampton by Hilton
4 out of 5

Should be told the car isn’t being left at the hotel and being moved to another car park. We have a toddler and needed to put things in the car on the morning prior to going on holiday and was told this was not possible

Mrs Holman, 26 Jun 2018

Hampton by Hilton
1 out of 5

Very pleasant receptionists couldn’t have been nicer or more helpful

Dr Hamza, 24 Jun 2018

Hampton by Hilton
5 out of 5

Lovely hotel, very easy to just walk into the airport and lovely breakfast. Only problem was we booked a room with twin beds and there was a double bed in the room. When we asked to change they said we couldn’t as the hotel was fully booked.

Mrs Biran, 18 Jun 2018

Hampton by Hilton
5 out of 5

Great location to get to the terminal and helpful staff at check-in. All went smoothly!

Mr Martin, 13 Jun 2018

Hampton by Hilton
5 out of 5

Very convenient location. Couldn't fault the hotel. Rooms clean and spacious. Lots of choice for breakfast - hot and continental. Booked airport parking too, which was very well managed and efficient. Would certainly book both again.

Mrs Henson, 12 Jun 2018

Hampton by Hilton
5 out of 5

When we got home we received a parking ticket for parking in the hotel .Then to add injury to an injustice I find I had to sort it out .THANKS !!

Mr Roach, 07 Jun 2018

Hampton by Hilton
1 out of 5

Hotel did have some issus issues serving food due to lack of staff which the waitress told us when we enquired about our food after waiting 45 mins for our mains. Other than that hotel was fine however i would think twice before eating there again.

Mr Redpath, 06 Jun 2018

Hampton by Hilton
4 out of 5

The hotel was fine and all as detailed, however my car was returned in a very poor state after just 5 days away. I realise that the car was probably parked off site and we may have had some rain but the car was covered in bird mess and in an extremely dirty state. I was just given the keys with no apology or reason for the extreme mess.!!!!

Mr Barrott, 03 Jun 2018

Hampton by Hilton
1 out of 5

Helpful staff ensured we were booked into the airport hotel and car parking formalities completed quickly and efficiently. The hotel was excellent, ideal for our overnight stay & early morning checkout. No problems were encountered on our return to collect the car, despite our being delayed by around 6 hours due to airline and baggage handling issues.

Ms Payne, 02 Jun 2018

Hampton by Hilton
5 out of 5

Parking with Maple Manor at the Stansted Hilton was great, overnight stay with breakfast was great. Only downside is we live in Salisbury, travel to & from Stansted was awful

Mr Anderson, 30 May 2018

Hampton by Hilton
4 out of 5

All went as planned thank you.

Mr Westcar, 28 May 2018

Hampton by Hilton
5 out of 5

You can't improve on perfection- another excellent experience with Holiday Extras

Mrs Newton, 27 May 2018

Hampton by Hilton
5 out of 5

Hotel was lovely, clean and next door to airport. Parking was easy went to reception and rep was waiting for car keys. Flight was early but hotel do breakfast from 4am so had plenty to eat of high standard before flight.

Mr Lynch, 23 May 2018

Hampton by Hilton
5 out of 5