Reviews of the Days Hotel at Gatwick

no problems

Mr Webster, 05 May 2016

Best Western Skylane
5 out of 5

The restaurant didnt feel very welcoming but rooms were good

Ms Eden, 03 May 2016

Best Western Skylane
4 out of 5

yes very

Mrs Cooper, 03 May 2016

Best Western Skylane
5 out of 5

This is our 3rd stay here due to it being a great location for Gatwick airport. Easy check-in / out. Good room with comfortable bed and fully equipped bathroom. Lovely Indian food in restaurant!Punctual and efficient shuttle to / from airport (nominal extra charge).

Mr Cull, 26 Apr 2016

Best Western Skylane
4 out of 5

We have stayed here numerous times and have never had any issues before, this time we rang for return transport at 6am and when we tried to collect our car they couldn't find our car keys for a while. Not good considering they knew we were on our way back to the hotel.

Mr Bennett, 26 Apr 2016

Best Western Skylane
4 out of 5

Yes all went smoothly. Immaculate room and good transfers. Felt the evening meal was overpriced with the 10% added

Mrs Belch, 26 Apr 2016

Best Western Skylane
1 out of 5

The whole experience went smoothly and the staff were helpful.

Mr Viola, 22 Apr 2016

Best Western Skylane
5 out of 5

At first the room key would not work. Then I found that the room was already occupied. I had booked breakfast but the staff did not understand at all about my gluten free requirements. Since December 2014 hotels are required to have a list of allergy containing dishes. I was simply told they did not do GF meals!!!! Not a good start to my holiday

Mrs White, 21 Apr 2016

Best Western Skylane
4 out of 5

Super experience, very good Indian restaurant at the hotel. Staff so helpful.

Mr Hunt, 20 Apr 2016

Best Western Skylane
5 out of 5

All fine

Mr Pearson, 21 Apr 2016

Best Western Skylane
4 out of 5

Everything was as expected. Good rooms. Helpful staff. Good food

Mr Mccouaig, 20 Apr 2016

Best Western Skylane
5 out of 5

Very happy from start to finish,Staff were excellent & transfer to airport & pick up back went smoothly,

Mr Ireland, 18 Apr 2016

Best Western Skylane
5 out of 5

price,service,parking and room was excellent value for money.Cannot fault.As below question has no fitting answer the answer is "I and My brother were travel companions"

Mr Nicholson, 16 Apr 2016

Best Western Skylane
5 out of 5

Everything went well ,no problems at all

Mr Rowles, 10 Apr 2016

Best Western Skylane
4 out of 5

Yes

Mrs Gillham, 16 Apr 2016

Best Western Skylane
5 out of 5

Yes exactly. Only problem is nowhere to sit comfortably in the bar/restaurant area and no ambience at all in the restaurant. Food was great though!

Mrs Henley_Smith, 13 Apr 2016

Best Western Skylane
4 out of 5

All went well and very easy

Miss Bone, 14 Apr 2016

Best Western Skylane
5 out of 5

Staff were excellent facilities fine. food and bar staff great went out of there way for me being in wheelchair 24/7

Mr Bergin, 12 Apr 2016

Best Western Skylane
5 out of 5

yes

Mrs Orford, 12 Apr 2016

Best Western Skylane
5 out of 5

Good directions, polite staff,evening meal good if you like Indian cuisine other alternative menu boring comfortable beds and rooms clean.Transfer to airport and return with car parking excellent.

Mrs Hadingham, 12 Apr 2016

Best Western Skylane
5 out of 5

A little difficult to find the hotel - it was further along the A23 than stated in the directions. Another landmark i.e. the Shell petrol station, would have helped. Hotel was fine, staff very helpful.

Miss Wimhurst, 11 Apr 2016

Best Western Skylane
4 out of 5

We booked 1 night stay to include dinner. All I can say is don't bother..when we went down to dinner we were told we could only have a select few things of a different menu which all items were far less than what we had paid for and the hotel does offer an Indian menu but you have to pay extra for that (even though the prices are less than what we had paid) The taxi service needs some looking at. When we arrived back at Gatwick after our holiday I phoned the hotel to be told one would be with you soon. We waited at the bus stop for 30 minutes for the driver to say another group had phoned before us so we would have to wait...1 hour later! And this costs £6.

Miss Cooper, 10 Apr 2016

Best Western Skylane
1 out of 5

Yes very good

Miss Bladen, 10 Apr 2016

Best Western Skylane
5 out of 5

Every thing went well ,no problems

Mr Rowles, 09 Apr 2016

Best Western Skylane
4 out of 5

Good hotel, about 10 minutes from airport. Transers went well both ways.slightly disappointed that we pre booked our breakfast at a promotional rate, then when we got there we could have purchased it cheaper at hotels promo rate.

Mrs Tow, 08 Apr 2016

Best Western Skylane
5 out of 5

Hotel as described and food was good. Room was and hotel with the parking was a great pre airport stay over

Miss Roughton, 09 Apr 2016

Best Western Skylane
4 out of 5

No parking bays drawn so it's a fight to find a space. General appearance is shoddy and unmaintained. Staff ignorant at the check in desk. No one to check out with at 6am.

Mr Butcher, 07 Apr 2016

Best Western Skylane
1 out of 5

Yes all as described ,staff very helpfull and Indian meal in restaurant was beautiful

Mrs Stone, 07 Apr 2016

Best Western Skylane
5 out of 5

Fine

Mr Burgess, 07 Apr 2016

Best Western Skylane
4 out of 5

Excellent service

Ms Webster, 05 Apr 2016

Best Western Skylane
5 out of 5

Yes stay was fine with transport to and from airport was timely and efficient. Our plans altered late on due to cancellation of our flight.

Mrs Ward, 04 Apr 2016

Best Western Skylane
4 out of 5

Better than expected.

Mr Jones, 03 Apr 2016

Best Western Skylane
5 out of 5

All was good

Mr Teggart, 01 Apr 2016

Best Western Skylane
4 out of 5

Facilities as described. All went very smoothly. Dinner and breakfast good value

Mr Allen, 31 Mar 2016

Best Western Skylane
5 out of 5

Staff very helpful. Check in and out quick.. Handy for the airport. Just about got a parking space.Good value for money. Decor a bit drab but clean room.

Miss Muir, 29 Mar 2016

Best Western Skylane
4 out of 5

Yes

Mrs Metcalf, 27 Mar 2016

Best Western Skylane
5 out of 5

It was a good hotel

Mr Smith, 25 Mar 2016

Best Western Skylane
4 out of 5

everything ok

Mr Pescott, 23 Mar 2016

Best Western Skylane
5 out of 5

hotel was o.k. and clean as you would expect, but the service, and the food was appalling, it took a waiter 15mins to tell us that somethings we had order were not available, then as my freind was a vegetarian the only thing available was a piza, upon arrival it was like a piece of cardboard.

Mr Church, 11 Mar 2016

Best Western Skylane
1 out of 5

Extremely good service from skyline, clean rooms, helpfull staff, excellent value for money.

Mrs Read, 11 Mar 2016

Best Western Skylane
5 out of 5

Staff were fine but restricted opening hours of restaurant meant we couldn't get breakfast before leaving and was closed when we returned

Mr Shilton, 08 Mar 2016

Best Western Skylane
3 out of 5

All good

Mr King, 02 Mar 2016

Best Western Skylane
5 out of 5

The Room lovely but the hospitality in the restaurant was particularly poor. We had to send back our food on the account that is was still bloody on the plate, and when I got the food back it was still the same. Such a shame that you pay for something before you go away on holiday and it falls below expectations of normal service. I don't think I will be recommending you to any friends or family

Ms Platt, 06 Mar 2016

Best Western Skylane
1 out of 5

the hotel was fine service very poor the meal took over one hour due to a private function being on hence not enough staff no apology given

Mr Harrison, 04 Mar 2016

Best Western Skylane
1 out of 5

The food was very poor quality. The restaurant added a service charge which was not on the menu. I refused to pay it. On collection of the car ir had been covered in mud on one side indicating that it had been driven at speed through puddles.

Mr Withers, 05 Mar 2016

Best Western Skylane
1 out of 5

The directions were good; the hotel clean and modern and the system efficient. We left very early and took a taxi that was booked by the hotel on check in, and used the shuttle on return. My only criticism is we waited longer than the time we were given for the shuttle to arrive and on a -literally-freezing Jan evening with an elderly relative who then struggled to climb into the bus (which incidentally was completely unmarked so we weren't sure it was for us),without much help from the driver, this marred the experience. However if were to do it again with an infirm passenger we would get a taxi both ways. The cost is the same eventually (one way:£6-7 for taxi, £3 per person for shuttle). Otherwise no problems and reception staff very helpful.

Miss Alvi, 06 Mar 2016

Best Western Skylane
5 out of 5

NO... I've stayed here once before but did not use the bar or restaurant.. This time we used the bat and restaurant, the device was very slow we had to keep asking where our food was, and we waited an hour and half for it to come out and when I bit into my burger it was cold and raw they replaced it with fish but by this point I didn't want anything and they didn't charge me for my meal...... When returning to collect my car it had a chip ( size of a 10p) on the front bumper.. I was not happy...

Mrs Thurgood, 03 Mar 2016

Best Western Skylane
2 out of 5

Everything was perfect for an evening stay on a late flight back to the UK.

Miss Young, 02 Mar 2016

Best Western Skylane
5 out of 5

Room excellent and great value with good parking Food in restaurant not good and expensive

Mr Halliwell, 06 Mar 2016

Best Western Skylane
4 out of 5

My room was clean and comfortable but COLD. The heating went off when I left the room and took my card key out of the socket.

Mrs Mellors, 28 Feb 2016

Best Western Skylane
5 out of 5