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customer rating
Viewing reviews 51 - 100 of 103
No improvement just carry on what you are doing, fantastic setvice
Mrs Nunn, 05 Sep 2016
Port Parking - Ferry
5 out of 5
This service was brilliant. Such friendly nice people. Nothing was of any trouble.
Mr O'brien, 31 Aug 2016
Port Parking - Ferry
5 out of 5
Only problem was we returned to Dover before you were open at 6.30 so had to take a taxi
Mrs Brown, 21 Aug 2016
Port Parking - Ferry
5 out of 5
Great service and good value
Mr Skelton, 13 Aug 2016
Port Parking - Ferry
5 out of 5
The address that was on the holiday extra booking confirmation was completely wrong resulting in us going to the wrong place and nearly missing our ferry.
Miss Cullen, 06 Aug 2016
Port Parking - Ferry
1 out of 5
as the return trip was late and we were still taken back to our car,i thought this was brilliant
Mr Wall, 20 Jul 2016
Port Parking - Ferry
5 out of 5
Very helpful and excellent customer care
Mr Edwards, 04 Jul 2016
Port Parking - Ferry
5 out of 5
driver was at pick up within minutes great service thanks
Mr Woodcock, 05 Jul 2016
Port Parking - Ferry
5 out of 5
Excellent service. I arrived at 0615 and was rung by Sophie twice to see I'd I was OK. She arrived and next moment she was reversing towards me to pick me up and drop me at Dover docks. I was also contacted the day before and given the gate code plus 'is there any else we can do' returned late, opened gate and drove home. The security at the complex is very positive, lots of cameras and high gates.
Mr Oakley, 03 Jul 2016
Port Parking - Ferry
5 out of 5
Very pleasant experience, staff very helpful, facilities as expected all went smoothly.
Mr Taylor, 02 Jul 2016
Port Parking - Ferry
5 out of 5
Everything went extremely smoothly. Staff were very helpful and pleasant.
Mr Smith, 28 Jun 2016
Port Parking - Ferry
5 out of 5
Staff very helpful indeed
Ms Seear, 27 Jun 2016
Port Parking - Ferry
5 out of 5
Good location for ferry. Reasonable rates. Very friendly and helpful staff. Waited for us as ferry delayed due to trouble in tunnel.
Mrs Knight, 22 Jun 2016
Port Parking - Ferry
5 out of 5
No problems,everything was excellent.Staff were very helpful.
Mr Lewis, 28 Jun 2016
Port Parking - Ferry
5 out of 5
all very helpful, customer service was great
Mr Farrell, 19 Jun 2016
Port Parking - Ferry
5 out of 5
Friendly helpful service great to be so close to port.
Mrs Wright, 18 Jun 2016
Port Parking - Ferry
5 out of 5
Very good experience will definitely use again. Staff member was very helpful.
Mrs Young, 13 Jun 2016
Port Parking - Ferry
5 out of 5
I couldn't fault the excellent service we received: all the staff were so helpful and efficient.
Ms Logan, 14 Jun 2016
Port Parking - Ferry
5 out of 5
The parking was in a good location and the staff were very helpful when we arrived
Mr Crabtree, 13 Jun 2016
Port Parking - Ferry
5 out of 5
Yes to all three
Mr Hastings, 07 Jun 2016
Port Parking - Ferry
5 out of 5
Really good even returned a hat we left by mistake in there min bus PLEASURE TO DEAL WITH
Mr Winter, 05 Jun 2016
Port Parking - Ferry
5 out of 5
all went like clockwork
Mrs Rigby, 02 Jun 2016
Port Parking - Ferry
5 out of 5
SOPHIE AS VERY HELPFUL AND HELPED US EVERY STEP OF THE WAY.
Mrs Golding, 31 May 2016
Port Parking - Ferry
5 out of 5
It was a great experience and everything went smoothly.
Dr Gabelmann, 30 May 2016
Port Parking - Ferry
5 out of 5
No problems.
Mr Jonas, 24 May 2016
Port Parking - Ferry
5 out of 5
Great parking, easy to get to and take you straight down.
Mr Key, 22 May 2016
Port Parking - Ferry
5 out of 5
Staff very knowledgeable. Directions good, fCilities as described. Staff helpful
Mrs Curtis, 09 May 2016
Port Parking - Ferry
5 out of 5
Everything went extremely smoothly, and even our rather vague "we'll be back sometime on Monday" was coped with without a hitch.
Ms Manley, 27 Apr 2016
Port Parking - Ferry
5 out of 5
Arrived outside of the opening hours so had to call the 24 hour number. Went to voicemail first time but was answered second time. Other than that all very good.
Miss Connor, 26 Apr 2016
Port Parking - Ferry
5 out of 5
The staff is helpful!
Mrs Chanpang, 17 Apr 2016
Port Parking - Ferry
5 out of 5
The staff were so pleasant and the facilities you offer are great. It made leaving and coming home so easy. We would highly recommend your service. We would use your service again without question.
Mr Duffus, 15 Apr 2016
Port Parking - Ferry
5 out of 5
Hassle free friendly service that took the stress out of the holiday planning - the parking site is easy to locate & secure
Mr Griffiths, 13 Apr 2016
Port Parking - Ferry
5 out of 5
Everything was fine. the staff were very helpful. We we're delivered promptly to the port and picked up exactly as agreed.
Mrs Whiteside, 11 Apr 2016
Port Parking - Ferry
5 out of 5
All was excellent.
Mr Perryman, 12 Apr 2016
Port Parking - Ferry
5 out of 5
Everything was perfect!
Mr Berry, 12 Apr 2016
Port Parking - Ferry
5 out of 5
The facilities and staff were excellent. Although nothing to do with Holiday Extras Port parking, there are port staff that are not totally aware of the different parking areas, consequently two passengers were wrongly advised to use the holiday extras mini bus. This used up two unnecessary spaces with a long queue of passengers waiting. Perhaps a specific information board indicating where to go for transport when leaving the terminal building would be useful.
Mr Aicheler, 03 Apr 2016
Port Parking - Ferry
5 out of 5
Yes very helpful and happy
Mr Davis, 29 Mar 2016
Port Parking - Ferry
5 out of 5
everybody very helpful and nice
Mr Garson, 04 Jan 2016
Port Parking - Ferry
5 out of 5
All very smooth and helpful. Don't be put off by the fact that it look a bit shut up, dark and not huge. Did the job. Charming staff member.
Miss Richardson, 15 Dec 2015
Port Parking - Ferry
5 out of 5
Staff very helpful. Soon as we arrived at the car park, shown where to park and then taken to the port. When we arrived back they collected us straight away without any problems.
Mr Wright, 06 Dec 2015
Port Parking - Ferry
4 out of 5
Great service, their staff were very efficient and helpful. Will definitely use again
Mr Brown, 18 Nov 2015
Port Parking - Ferry
5 out of 5
Great Facility! Very close to the Port. Easy and free Transfer. Brilliant service.
Mr Bond, 09 Nov 2015
Port Parking - Ferry
5 out of 5
Very easy, efficient, friendly service.
Mr Knight, 01 Nov 2015
Port Parking - Ferry
5 out of 5
Once we found the parking the service was brilliant, friendly and helpful. However it took us a long time to find which meant we missed out ferry. I don't recall being given an address, you need to make it clear that it is nowhere near the docks. Also I got fed up with holiday extra emails before our journey- far too many emails.
Mrs Powell, 02 Nov 2015
Port Parking - Ferry
4 out of 5
Everything in connection with the Port Parking went 100% according to plan. John was extremely helpful and went out of his way to ensure we were dropped off at our coach's pick-up point and was waiting for us on our return.
Mrs Somerville, 05 Oct 2015
Port Parking - Ferry
5 out of 5
Staff very helpful
Mr Coombes, 13 Sep 2015
Port Parking - Ferry
4 out of 5
Excellent service
Mr Searle, 24 Aug 2015
Port Parking - Ferry
5 out of 5
Perfect and staff extremely helpful and friendly.
Mrs Fricsay, 22 Aug 2015
Port Parking - Ferry
5 out of 5
TRANSFETRS!! Ended up costing a fortune in taxis to get to the port!
Miss Joseph, 19 Aug 2015
Port Parking - Ferry
3 out of 5
Yes, the staff were very helpful on arrival and were on time when we returned.
Mr Trayler, 08 Aug 2015
Port Parking - Ferry
5 out of 5
Viewing reviews 51 - 100 of 103