Heathrow Long Stay Plus Terminal 5 Reviews

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Our customers rated Long Stay Plus, on average, 9/10 (230 reviews).

Viewing reviews 101 - 150 of 230

Staff very helpful and I was happy to return a second time after my first experience

Mr Turnbull, 18 Sep 2011

Long Stay Plus
5 out of 5

The parking at Terminal No 5 LHR was most convenient and staff helpful

Mr Mckenzie, 20 Aug 2011

Long Stay Plus
5 out of 5

Your service alleviated the stress of parking at Heathrow and the staff were very helpful.

Mrs Towell, 15 Aug 2011

Long Stay Plus
5 out of 5

Good

Mr Smalley, 01 Aug 2011

Long Stay Plus
5 out of 5

very good service car waiting on time as promised

Mr Day, 26 Jul 2011

Long Stay Plus
5 out of 5

Easy, quick drop-off. Quick pick-up on return at short-stay carpark. Just a minor confusion over whether we were supposed to phone or not.

Mrs Topham, 26 Jul 2011

Long Stay Plus
5 out of 5

My car key broke just as I walked into the office and I had booked longstay rather than Valet. Your team where execellent/non stressed and offered me all the assistance I required to get sorted and on my way. Thanks.

Mr Coman, 27 Jun 2011

Long Stay Plus
5 out of 5

Courteous polite and efficient service. Would definitely use this service again

Mr Noble, 22 Jun 2010

Long Stay Plus
5 out of 5

Excellent service

Mr Emsden, 28 Jun 2010

Long Stay Plus
4 out of 5

yes very pleased

Mr Rayner, 06 Jul 2010

Long Stay Plus
5 out of 5

Good efficient service, made the start and finish of our holiday much less stressful, especially with children!

Miss Hudson, 07 Jul 2010

Long Stay Plus
4 out of 5

All excellent. Staff very helpful and the car drop off and collection went very smoothly. Great deal!

Mrs Noble, 07 Jul 2010

Long Stay Plus
5 out of 5

Parking easy to find, staff helpful and friendly, everything went very smoothly.

Mrs Lucas, 11 Jul 2010

Long Stay Plus
5 out of 5

No problems at all, loved the valet service on our return. Andy Leggett

Mrs Leggett, 30 Jul 2010

Long Stay Plus
4 out of 5

excellent will use this again

Mr Sell, 16 Aug 2010

Long Stay Plus
5 out of 5

The speedy return service is worth the additional cost.

Mr Pycroft, 13 Sep 2010

Long Stay Plus
5 out of 5

A very smooth service. Excellent new pick up. look forward to using again next month.

Mr Houlston, 18 Sep 2010

Long Stay Plus
5 out of 5

The new Parking Plus system is an excellent product, especially when purchased at the 'Supersaver' rate.

Mr Rose, 27 Sep 2010

Long Stay Plus
5 out of 5

Excellent as usual.

Mr Nolan, 23 Oct 2010

Long Stay Plus
5 out of 5

All worked as required. Many thanks.

Mr Gatehouse, 22 Nov 2010

Long Stay Plus
5 out of 5

i was very happy with your staff who were very courteous and efficient the only downside is getting the cases backwards & forwards in the car park

Mr Walker, 26 Dec 2010

Long Stay Plus
5 out of 5

What a pathetic survey - don't you know that we didn't get to the airport!!!!

Dr Howell, 26 Dec 2010

Long Stay Plus
1 out of 5

I was due to fly out of Heathrow on 19/12 but my flight was cancelled due to snow. There was no contact from Holiday Extras indicating what I should do next, or to offer a refund. When I called to request a refund I was told that in the small print refunds could not be given after the date of travel.

Mr Thomason, 02 Jan 2011

Long Stay Plus
1 out of 5

Yes , would use this service again

Mrs Niranjan, 16 Jan 2011

Long Stay Plus
5 out of 5

Everything worked out perfectly - peace of mind that's well worth having.

Ms Kelly, 11 Oct 2010

Long Stay Plus
5 out of 5

The car parking arrangements were excellent. My reason for not giving a 10 was due to the fact that the valet parking office on our return is hidden behind the lifts which meant we had to go searching for it. We will certainly utilise this service again.

Mr Fry, 17 May 2011

Long Stay Plus
4 out of 5

Brilliant service

Mrs Watt, 02 Mar 2011

Long Stay Plus
5 out of 5

Car not able to be found on return, took 40 m ins to get it back

Mr Williams, 14 Mar 2011

Long Stay Plus
2 out of 5

The pre booked car parking and collection at valet terminal 5 was excellent and a great relief not knowing what weather conditions we were returning to in the UK.

Mr Ager, 10 Jan 2011

Long Stay Plus
5 out of 5

Staff very helpful and friendly. Bit confusing on the change of pick on the return journey, but now know where to go so no problems next time.

Mrs Bletso, 25 Oct 2010

Long Stay Plus
5 out of 5

It was so easy, the staff were really helpful, and we liked the valet parking on the return to Terminal 5 rather than taking the bus back to the car park

Rev Budgen, 21 Sep 2010

Long Stay Plus
5 out of 5

Fast, efficient service throughout and the new process at Terminal 5 for returning travellers is excellent. I shall be using you again. Thanks very much.

Mr Broadbridge, 15 Sep 2010

Long Stay Plus
5 out of 5

You found an excellent parking rate and displayed the options in such a straight forward way I was actually able to pick the most convenient option for what I regarded as value

Mr Pierrepoint, 06 Sep 2010

Long Stay Plus
5 out of 5

Staff most helpful. You would have scored a 10, but the car collection at airport would have been helped by use of a designated disabled bay close to lifts. Car had blue badge displayed on dash but was parked in the middle of the main parking area

Mr Gatehouse, 23 Jun 2010

Long Stay Plus
4 out of 5

The only issue was finding the valet parking office on our return. Not a big problem but some signage would have been helpful.

Mrs Burt, 22 Aug 2010

Long Stay Plus
5 out of 5

Check-in at the car park was quick and efficient and car was ready and waiting upon return to the airport. Transfers were good with very little waiting.

Mrs Povey, 23 Mar 2010

Long Stay Plus
5 out of 5

Very nice staff and good communication after purchase. The bus to the airport did take longer than expected to arrive though.

Miss Brennan, 22 Jan 2010

Long Stay Plus
4 out of 5

The service was excellent and when we arrived back in England our car broke down and the staff at the car park where extremely helpful and went out of there way to give us all the assistance they could for which we are extremely grateful.

Mr Steel, 18 Jan 2010

Long Stay Plus
5 out of 5

An excellent process - easy directions and ease of parking / transfer to terminal. Staff pleasant and efficient. Overall a process we as a family would certainly use again, Thank you

Mr Oldridge, 06 Jan 2010

Long Stay Plus
5 out of 5

The arrangements for parking were just as it said on the tin. The staff were very helpful and understanding with the terrible weather conditions experienced. I have used Holiday Extras many times now and will continue to do so and have recommended them without hesitation. Well done.

Mr Skidmore, 06 Jan 2010

Long Stay Plus
5 out of 5

Very good service, used the car park plus, left car with reception, they parked it for me, on my return the car was waiting for me, would use again & recommend to friend

Mr Allen, 05 Jan 2010

Long Stay Plus
5 out of 5

staff were vey helpful and friendly. I had a flat tyre and had to wait for the AA for about half an hour. They looked after us with a cuppa

Mrs Niranjan, 18 Nov 2009

Long Stay Plus
5 out of 5

Cancellation protection fee only good 24hrs before. My car broke down on way to airport I phoned and was told it does not cover you on the day.

Mrs Novikov, 01 Nov 2009

Long Stay Plus
3 out of 5

Sign posts for Heathrow Terminal 5 Long Stay Plus could be better. Also sign on bus stop 22 says out of hours is up to 5.30am but when we called it was 5am. Otherwise service was great!

Mrs Kenny, 27 Sep 2009

Long Stay Plus
4 out of 5

Website easy to use. Long Stay Plus at Terminal 5 was both easy to find and use. It was the best airport parking we have booked so far.

Mr Burt, 20 Sep 2009

Long Stay Plus
5 out of 5

Staff very helpful. Quick pick up and set down. The only reason I didn't give a 10 is because I still think that parking rates are far too expensive generally.

Mr Mewis, 13 Sep 2009

Long Stay Plus
5 out of 5

Good directions to car park and easy to use. Car was waiting for us upon our return. Would certainly use again when flying from T5

Mrs Kirkhope, 11 Sep 2009

Long Stay Plus
5 out of 5

Booked Long Stay Plus at LHR T5. Was not really worth it vs normal long stay - took just as long to pick up the car as normal

Miss Polhill, 02 Sep 2009

Long Stay Plus
4 out of 5

T5 Long Stay Plus Parking. All very easy and straight forward, staff very pleasant. Service as it should be but often isn't! Will certainly use again and can definitely recommend.

Mrs Cousins, 14 Aug 2009

Long Stay Plus
5 out of 5

Heathrow car park was excellent - we used long stay plus and car was ready and waiting for us when we got back to the pick-up point.

Mr Lofts, 01 Aug 2009

Long Stay Plus
5 out of 5

Viewing reviews 101 - 150 of 230

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