Reviews for No1 Lounge Gatwick North

Lovely comfy lounge, very helpful staff

Mr Lepine, 17 May 2016

No1 Lounge, North Terminal
5 out of 5

Excellent new lounge perfect for avoiding the busy airport before a flight

Mrs Stewart, 17 May 2016

No1 Lounge, South Terminal
5 out of 5

a great way to start the holiday

Mrs Griffiths, 17 May 2016

No1 Lounge, South Terminal
4 out of 5

Unfortunately we went on the day that gatwick lost all its IT

Mr Bentley, 16 May 2016

No1 Lounge, South Terminal
4 out of 5

Friendly welcome - good choice and helpful staff although had to wait 35 mins for a bacon roll as one chef covering two sites. Last order had to be abandoned as needed to leave for check in.

Mrs Ward, 16 May 2016

No1 Lounge, South Terminal
5 out of 5

Great place to relax before your flight

Mrs Taylor, 14 May 2016

No1 Lounge, North Terminal
5 out of 5

Everything was fine but don't think we had value for money!

Mr Parr, 11 May 2016

No1 Lounge, South Terminal
4 out of 5

perfect as usual can't fault anything

Miss Barker-Cumming, 12 May 2016

No1 Lounge, South Terminal
5 out of 5

Lounge was as expected and service was good, though cooked items took a while to arrive. One of the coffee machines was out of order for a while which led to a queue forming. Comfortable seating was at a premium which is why I am only scoring 8. It would have been a long time if we had had to sit on dining chairs. It's a lounge! However much better than 3 hours milling around and a relaxed start to our holiday

Mrs Arnatt, 09 May 2016

No1 Lounge, North Terminal
4 out of 5

Friendly staff. We stayed in the lounge for over 3 hours. It is so much nicer than the main airport public areas.

Mrs Johnston, 08 May 2016

No1 Lounge, South Terminal
5 out of 5

Lovely and relaxing, quiet, good range of tasty food, newspapers, makes a good start to your holiday.

Mr Nix, 08 May 2016

No1 Lounge, South Terminal
5 out of 5

Everything was very smoothly will use again

Mrs Phillips, 08 May 2016

No1 Lounge, North Terminal
5 out of 5

Not overly and took a while to clear any tables. When we entered was unsure what tables were free as they still had cups, plates etc on them. Facilities were fab, bit busy thou and not as much choice of seating as was too busy.

Mrs Geddes, 07 May 2016

No1 Lounge, North Terminal
5 out of 5

all okay

Mrs Smith, 07 May 2016

No1 Lounge, South Terminal
5 out of 5

Tell staff to more observant

Mr Williams, 29 Apr 2016

No1 Lounge, North Terminal
1 out of 5

Great lounge in North Terminal. Like the atmosphere and would thoroughly recommend.

Mrs Oxley, 05 May 2016

No1 Lounge, North Terminal
5 out of 5

Everything was lovely, staff very polite, such a relaxed atmosphere and a stress free start to our holiday.

Mrs Clark, 03 May 2016

No1 Lounge, South Terminal
5 out of 5

find it hard for food as I do not eat bread nothing much for me till 11am

Mr Barnes, 03 May 2016

No1 Lounge, North Terminal
4 out of 5

The number one lounge was like a school canteen. There were limited space to sit and we had to queue at the bar for ten minutes to order drinks and food. I thought this would be a nice surprise for my wife as we had never done this before and on this experience will not be doing it again.

Mr Callaway, 02 May 2016

No1 Lounge, North Terminal
1 out of 5

all very good

Mrs Harrison, 03 May 2016

No1 Lounge, South Terminal
5 out of 5

All good

Miss Elcock, 02 May 2016

No1 Lounge, South Terminal
5 out of 5

Everything went very smoothly apart from the computers in the lounge not working . We were trying to complete our holiday insurance so had to do it on our IPhones

Mr Harris, 02 May 2016

No1 Lounge, South Terminal
5 out of 5

Yes

Mr Deadmon, 02 May 2016

No1 Lounge, North Terminal
4 out of 5

Extra bacon roll would have been nice. Was a little small

Mr Preou, 01 May 2016

No1 Lounge, South Terminal
5 out of 5

I felt for £25 per head, the drinks could have included Prosecco - I was disappointed to have to pay for this when wine was free. Also I wasn't told that we would have access to the premium security lane

Mrs Goldhill, 28 Apr 2016

No1 Lounge, North Terminal
4 out of 5

Were told on phone parking was in with the deal of the booking when we got to hotel had to pay extra bad start to our hols

Mr Williams, 28 Apr 2016

No1 Lounge, North Terminal
1 out of 5

Better seating arrangements

Dr Marsh, 27 Apr 2016

No1 Lounge, North Terminal
5 out of 5

We were told we could have a hot meal, we were allowed one bacon roll, very disappointing and we will never use the facility again

Mrs Booker, 26 Apr 2016

No1 Lounge, South Terminal
2 out of 5

Everything was as you describe and there was nothing we could complain about but I don't feel as it was as good value for money as the aspire lounge

Ms Porter, 26 Apr 2016

No1 Lounge, North Terminal
4 out of 5

Was nice and relaxing can not waite to book again

Mrs Paul, 25 Apr 2016

No1 Lounge, South Terminal
5 out of 5

Yes but the service was VERY slow

Mrs Macrae, 25 Apr 2016

No1 Lounge, North Terminal
4 out of 5

very good

Mr Richer, 23 Apr 2016

No1 Lounge, North Terminal
5 out of 5

It was clean and comfortable with a good selection of food. Staff extremely helpful. A good start to our holiday

Mrs Bryant, 24 Apr 2016

No1 Lounge, South Terminal
5 out of 5

For £25 to use the lounge at Gatwick, I would expect alcoholic drinks to be free. I could see that the other, cheaper lounge did!

Ms Elmes, 22 Apr 2016

No1 Lounge, North Terminal
5 out of 5

There was one member of staff who made us feel very uncomfortable,when we ordered food she questioned us as if we had been up already for food even though she was the only person serving that afternoon

Ms Bristow, 22 Apr 2016

No1 Lounge, South Terminal
4 out of 5

Very over crowded staff ex

Mr Williams, 20 Apr 2016

No1 Lounge, North Terminal
4 out of 5

It was not really that special. The food was limited and only to one small bacon roll. Expected more of a full English.. Was therefore not worth the extra money. Also felt over subscribed so limited seating.. Virgin lounge so much better.

Mrs Hope-Osler, 20 Apr 2016

No1 Lounge, South Terminal
3 out of 5

Yes, it did go smoothly, a little disappointed with the food choices.

Mrs Moseley, 19 Apr 2016

No1 Lounge, South Terminal
4 out of 5

Staff were fine. I didn't feel the food was worth the money.

Mrs Skinner, 18 Apr 2016

No1 Lounge, North Terminal
1 out of 5

Yes

Mr Hughes, 16 Apr 2016

No1 Lounge, North Terminal
5 out of 5

Very happy with this service. Helpful staff, good facilities, comfortable lounge.

Mrs Jones, 16 Apr 2016

No1 Lounge, South Terminal
5 out of 5

I waited over 10 minutes for a cheese plate, then asked a staff member if he could follow up my order, but he didn't get back to me. A few minutes later, I asked a waiter if he could follow up my order, he advised me there was a 30 minute wait for food. It did arrive within the 30 minutes. I felt there were not enough staff to deal with the number of guests.

Ms Taylor, 13 Apr 2016

No1 Lounge, North Terminal
3 out of 5

It would be good to have more comfortable seating and less overcrowded.

Mrs Smith, 12 Apr 2016

No1 Lounge, South Terminal
3 out of 5

The Lounge was overbooked. People had to wait outside in the lobby to get in. Poor stuff. Luckily the staff were excellent and seeing that we had two small children found us a table. Inside the lounge is comfortable, but they've cut down on the snacks on offer. If you don't like cake you are screwed. I miss the cheese platter.

Mr Naughton, 11 Apr 2016

No1 Lounge, South Terminal
3 out of 5

Lounge was at capacity and wouldn't have got in without a booking, however due to us being on a European flight and our check in not opening until 2 hours before departure, it cost £100 for a family of 4 to spend 40 minutes in here once you'd navigated security and the gate

Ms Dooley, 11 Apr 2016

No1 Lounge, South Terminal
3 out of 5

Everything was as expected and we were very impressed with the number of staff on duty making sure all facilities were at an acceptable standard - the cleaning team were on the go all the time.

Mrs Barley, 07 Apr 2016

No1 Lounge, South Terminal
4 out of 5

Great new setting. Food was very quick.

Mrs Jackson, 03 Apr 2016

No1 Lounge, South Terminal
5 out of 5

All went smoothly

Mrs Sucksmith, 03 Apr 2016

No1 Lounge, South Terminal
5 out of 5

A full breakfast & a choice of breakfast .& variety of meals to make it value for money.

Ms Decembre, 01 Apr 2016

No1 Lounge, South Terminal
1 out of 5

Yes...but could have had a few extra staff as they were very busy. The lounge was comfortable and the food was good. It was however extremely warm in there!

Mrs Davies, 30 Mar 2016

No1 Lounge, South Terminal
4 out of 5