Doubletree by Hilton Heathrow customer reviews

Directions for purple parking lacked clarity and dinner was restricted otherwise everything was wonderful.

Mr Worn, 02 Jun 2012

Doubletree by Hilton
5 out of 5

Everything was as hoped for, hotel fine, parking worked very well.

Mr Deay, 20 May 2012

Doubletree by Hilton
5 out of 5

All was excellent. Staff were exceptional especially restaurant staff

Mr Facer, 15 May 2012

Doubletree by Hilton
5 out of 5

Yes to all questions

Ms Nighiollaodhr, 10 May 2012

5 out of 5

Worked just like you said it would, your staff were excellent

Mr Bennett, 07 May 2012

Doubletree by Hilton
5 out of 5

Great service would use again.

Mrs Anderson, 02 May 2012

Doubletree by Hilton
5 out of 5

Very good in all aspects

Mr Harrhy, 02 May 2012

Doubletree by Hilton
5 out of 5

Your service was above and beyond my expectations- will definitely travel using your help again

Mrs Baltesz, 16 Apr 2012

Doubletree by Hilton
5 out of 5

Arriving home after a long flight with 3 children under 4, it was the best feeling ever to not be facing another challenging transfer between the airport and a car park. We called purple parking from the baggage hall and our car was outside the terminal about a minute after us. A totally straight forward experience, well worth the slight extra cost and the instructions and overall package from Holiday Extras was outstanding quality.

Mrs Meehan, 10 Apr 2012

Doubletree by Hilton
5 out of 5

Everything was fine except that the hotel charged us for the night's parking, which we weren't expecting

Dr Lefeuvre, 09 Apr 2012

Doubletree by Hilton
4 out of 5

The hotel was excellent.We were really impressed and the parking service was fantastic. Very easy to find at Terminal 3.

Mrs Cook, 08 Apr 2012

Doubletree by Hilton
5 out of 5

Very smooth. Good hotel. Very competitive price.

Ms Elsen, 08 Apr 2012

Doubletree by Hilton
5 out of 5

Everthing went as planned.

Mr Mccairn, 01 Apr 2012

Doubletree by Hilton
5 out of 5

Yes

Mrs Shaw, 25 Mar 2012

Doubletree by Hilton
5 out of 5

Purple Parking meet and greet was very poor. Had to wait 30 minutes for my car on return.

Mr Amass, 08 Mar 2012

Doubletree by Hilton
2 out of 5

Check in and out at Ramada faultless; room spotlessly clean but mattress rather too soft; parking and other facilities excellent; rate including Purple Parking was very reasonable; I would definitely use this hotel again

Mr Cooperman, 27 Feb 2012

Doubletree by Hilton
5 out of 5

Everything was great. Hotel happy for us to arrive late and the parking arrangement was great. All in all a great try to our holiday. Thanks very much.

Mr Holmes, 19 Feb 2012

Doubletree by Hilton
5 out of 5

The hotel service was excellent

Mrs Lamplough, 14 Feb 2012

Doubletree by Hilton
2 out of 5

Purple parking is an excellent service. The only slight issue was the instructions for the T3 drop off point were not that clear.

Mr Jones, 04 Feb 2012

Doubletree by Hilton
4 out of 5

Parking was a little difficult at hotel but staff were very helpful.

Mrs Jaques, 02 Feb 2012

Doubletree by Hilton
5 out of 5

yes

Mrs Tudor, 15 Jan 2012

Doubletree by Hilton
5 out of 5

Very good service, mede the whole holiday experience so much more enjoyable.

Mr Flint, 13 Jan 2012

Doubletree by Hilton
5 out of 5

All excellent, pick up from airport worked a treat. Hotel also good, but food typically for London a bit pricy. Ate at the really nice curry house opposite hotel.

Miss Adams, 08 Jan 2012

Doubletree by Hilton
5 out of 5

Brilliant service would definatley recommend.

Mrs Dawn, 04 Jan 2012

Doubletree by Hilton
5 out of 5

Excellent Phoned up and was booked into one of the mystery hotels We even had breakfast included not expecting that

Mrs Egan, 15 Dec 2011

5 out of 5

Everything went really smootly, great start to the holiday.

Mrs Williams, 02 Dec 2011

5 out of 5

There were problems with the booking/reservation in the hotel as we had booked on line on Thursday and checked in on Monday and there was no record. Repetition of paperwork for meet and greet as had already filled on line and hotel filled all in again

Mrs Hill, 16 Nov 2011

Doubletree by Hilton
4 out of 5

Easiest hotel booking EVER!! Helped secure a cot for my toddler and everything. HolidayExtras.com is my new best friend!!

Mrs Schmitt, 16 Nov 2011

5 out of 5

Hotel was fab. Only problem was it was not clear where we should meet the purple parking people on the morning of our flight. We assumed it was outside the main entrance but after waiting there for some time we discovered it wasn't. Although we did not have far to go it should have been made clear exactly where we needed to go.

Miss Jones, 15 Nov 2011

Doubletree by Hilton
5 out of 5

Booking simple. Hotel adequate but check-in slow. Drop off not clearly marked instructions to find not clear. Delay in car being dropped off for collection. Valet staff very polite and professional.

Mr Kosy, 14 Nov 2011

Doubletree by Hilton
2 out of 5

Hotel staff extremely efficient and welcoming. Comfortable room. Meet and Greet car parking excellent.

Mrs Leach, 14 Nov 2011

Doubletree by Hilton
5 out of 5

100% see you next time.

Mr Whiteside, 14 Nov 2011

Doubletree by Hilton
5 out of 5

Staff very helpful on phone. Service very good at a very good price.

Mr Enever, 08 Nov 2011

Doubletree by Hilton
5 out of 5

Very efficient service.

Mr Hume, 13 Nov 2011

Doubletree by Hilton
5 out of 5

Purple parking and the Hotel were both ideal. A really good start to our holiday.

Mr Garner, 06 Nov 2011

Doubletree by Hilton
5 out of 5

Not as good as other 4star undisclosed hotels which we have used through Holiday Extras

Mrs Hick, 30 Oct 2011

4 out of 5

I always use holiday extras

Mr Weaver, 24 Oct 2011

5 out of 5

everything good .Great service thankyou.

Mrs Rickaby, 23 Oct 2011

5 out of 5

ecellant service

Mr Hughes, 19 Oct 2011

Doubletree by Hilton
5 out of 5

AT LAST A COMPANY THAT DELIVERS WHAT THEY SAY - The Ramada Hotel at Heathrow was really excellent and the staff very helpful with the greet and meet information. The greet and meet staff at Heathrow there on time when we arrived. When we returned to the UK we only waited about 5 minutes which was fine. The whole experience was excellent - well done we would definitely book with you again.

Mrs Turpin, 16 Oct 2011

Doubletree by Hilton
5 out of 5

Fabulous hotel and facilities

Mrs Corkeran, 14 Oct 2011

5 out of 5

The valet parking worked very well and I would certainly use it again.

Mrs Duggan, 12 Oct 2011

Doubletree by Hilton
4 out of 5

THE ROOM WAS VERY GOOD THE FOOD WAS NOT 5 STAR IT WAS OVER PRICE AND UNDER COOKED

Mr Fenton, 05 Oct 2011

5 out of 5

The mystery 4 star hotel we booked was the Park Inn at Heathrow and is not 4 star. It is a perfectly adequate 2 or 3 star but I felt we had been misinformed and would have paid more for a 4 star hotel.

Mr O'driscoll, 03 Oct 2011

3 out of 5

We were not given the correct information about the drop off point for our car at terminal 5. We were very late checking in and it was very stressful. I will be complaining direct to the hotel.

Mrs Horner, 01 Oct 2011

Doubletree by Hilton
2 out of 5

had a fantastic time.

Mrs Davies, 29 Sep 2011

5 out of 5

no complaints from start to finish

Mr Lemon, 27 Sep 2011

5 out of 5

Everything went according to plan and there were no problems.Staff were very helpful.

Mr Barry, 27 Sep 2011

Doubletree by Hilton
5 out of 5

brilliant

Mr Dring, 11 Jul 2011

Doubletree by Hilton
5 out of 5

Great to deal with. You guys save me as I had to have a room prior to the flight. Ramada further from the airport than some but the Hoppa bus is the same price to all. The hotel staff and room were great and we even got breakfast!

Dr Matthes-Guilbea, 08 Jul 2011

5 out of 5