Viewing reviews 301 - 350 of 401
We arrived late due to heavy traffic so was not happy when the bus driver pulled away as we were approaching the bus stop. On our return to the car park the driver was very grumpy and was throwing the bus around the roads, luckily we had a seat. Apart from that everything was great.
Mr Hall, 15 Sep 2017
Long Stay 2
5 out of 5
Easy convenient parking, will use Long Stay 2 again when we travel in October.
Mr Mawman, 15 Sep 2017
Long Stay 2
5 out of 5
My partner is in a wheelchair, when the transfer coach arrived it was parked too close to the railing to allow the ramp to open. The bus quickly filled up. When we arrived at long stay 2 everyone on from of us had to get off, not much space to manoeuvre a chair with groups of people and cases. Suppose will have to pay extra and park within waking distance, one journey with the wheelchair, then return for the cases on arrival other way about on return. Things were perfect when blue badge users were allowed to park in short term car park at reduced rates. Would not recommend outer car parks for anyone with a disability.
Mr Brown, 13 Sep 2017
Long Stay 2
2 out of 5
Very quick transfer. Easy to find.
Mr Watson, 03 Sep 2017
Long Stay 2
5 out of 5
Every thing went fine. No problems at all
Mrs Wall, 03 Sep 2017
Long Stay 2
5 out of 5
Apparently, car park 5 was changed to car park 2 in June but no one told us. We spent frustrating minutes driving around looking for signs for car park 5 before asking a bus driver. It would have been courteous to email those that booked prior to June to let them know it had changed.
Mr Bailey, 30 Aug 2017
Long Stay 2
2 out of 5
New changes in the names of carparks had not been transferred to the customers before hand which led to confusion.
Ms Strawson, 29 Aug 2017
Long Stay 2
3 out of 5
Great service.
Mr Balta, 28 Aug 2017
Long Stay 2
5 out of 5
When we arrived back we put the token in the machine and it asked for £150. We had to ring for assistance at 3:30 in the morning and if we had not got the email from you we would have had to pay the money, as you can imagine we where not very happy.
Mr Nicholls, 26 Aug 2017
Long Stay 2
2 out of 5
The signs to the parking areas were confusing. Ended up in the wrong car park
Mr Sanders, 25 Aug 2017
Long Stay 2
4 out of 5
The car park service is very good, the signage to find it needs improvement.
Mrs Stubbins, 23 Aug 2017
Long Stay 2
5 out of 5
Everything was great thank you , but with the exception the bus driver who transferred us from departures back to the car park, he had a very rude arrogant attitude, almost everyone who got on asked to confirm they were on the right bus, but he was far from polite, He was dismissive and rude to lots of people.
Mr Woffindin, 19 Aug 2017
Long Stay 2
5 out of 5
Smooth stress free parking and exit
Mr Tomordy, 19 Aug 2017
Long Stay 2
5 out of 5
Directions to Long Stay 2 were not as clear as they could be. Suggest someone who is not familiar with the airport is given them and tries to get to the car park. Then try a rewrite. However we did actually find it. We were arriving at 4am
Mr Evans, 19 Aug 2017
Long Stay 2
4 out of 5
Yes, everything was smooth and as expected
Mrs Mills, 16 Aug 2017
Long Stay 2
5 out of 5
all as advertised
Mr Wharton, 14 Aug 2017
Long Stay 2
5 out of 5
Because it is no longer called long stay number 5 it is now number 2 very annoying and confusing
Mr Janiszewski, 11 Aug 2017
Long Stay 2
1 out of 5
Well organised
Mr Dawes, 10 Aug 2017
Long Stay 2
5 out of 5
No problems. Will use again in September.
Mr Kitts, 09 Aug 2017
Long Stay 2
5 out of 5
only thing was on directions the gym at jurys court not well signposted
Mr Holmes, 08 Aug 2017
Long Stay 2
5 out of 5
Car park changes for long stay 5 weren't provided. Lost minutes driving around to realise it had been named Long Stay 2
Miss Stafford, 07 Aug 2017
Long Stay 2
4 out of 5
We had a nightmare finding the actual carpark. There's only a teeny tiny sign on the barrier that says Long Stay 5. Not one sign to Long Stay sign ANYWHERE on the airport. We were driving around for ages before stumbling on Long Stay 2 which is the same as Long Stay 5. Very confusing. We also got stuck in the Drop off line meaning we had to pay £2 to get out again!! Not your fault the signage is rubbish but maybe sell the carpark as Long Stay 2 NOT Long Stay 5?
Mrs Lee, 08 Aug 2017
Long Stay 2
3 out of 5
Long stay 5 turned into long stay 2.Easy to find and bus transfers were very good.Bus driver very polite and helpful.
Mrs Chandler, 04 Aug 2017
Long Stay 2
5 out of 5
Staff very helpful
Mrs Knight, 01 Aug 2017
Long Stay 2
4 out of 5
Very efficient reliable service. Very reasonable prices and excellent online service. We travel at least four times a year and use holidayextras every time. Highly recommended!
Mrs Jones, 25 Jul 2017
Long Stay 2
5 out of 5
It was a long wait for the transfer bus
Mrs Ward, 24 Jul 2017
Long Stay 2
3 out of 5
The car park was reasonably easy to find. I was let into the carpark through the barrier automatically, so no need to contact any staff. Found the bus stop easily and the bus turned up within five minutes. Staff on the buses were very friendly and helpful, both ways. Would definitely use agsin.
Mrs Brook, 23 Jul 2017
Long Stay 2
5 out of 5
Easy no hassle parking why do it any other way.
Mr Bakewell, 18 Jul 2017
Long Stay 2
5 out of 5
No issues with holiday extras. Long stay 2 that was 5 is a good way to the pick up point. The token given to exit the car park didnt work . No big issue just annoying after a long time travelling
Mr Fletcher, 17 Jul 2017
Long Stay 2
1 out of 5
We never saw any staff at the car park but found the bus stop easy. Coming home from East Midlands they had changed all the car park numbers so the one we booked wasn't called 5 anymore so it was a bit confusing but we sorted it in the end.
Mrs Hardy, 13 Jul 2017
Long Stay 2
5 out of 5
staff veryhelpful but we couldn't find carpark ie no signs,had to go in short stay,but staff sorted us out on return with no extra to pay
Mr Morgan, 13 Jul 2017
Long Stay 2
2 out of 5
I was moved to long stay 3 a few days before which is nearer. On arriving at barrier it did took a while to recognise number plate before giving me a token. On our return the token did not work and I had to wait several minutes for an assistant to answer who eventually opened the barrier.
Mr Milne, 13 Jul 2017
Long Stay 2
1 out of 5
Everything went smoothly except for the number plate recognition which I suspect is more to do with the way we've configured the personalised plare than a fault with the park but the problem was dealt with quickly and efficient entry resolved. There was a bus waiting on our return with a very helpful driver.
Mr Blaker, 09 Jul 2017
Long Stay 2
4 out of 5
East Mids have renumbered all of their car parks, we were fine going out but coming back the bus was full and we wee sat at the back, the drop off for car park 2 (previously 5) was before car park 1?? no signage on the bus stop to say which drop off it was, the bus drive said he did shout up that it was the car park 1 stop but at the back of a full bus we had no chance of hearing (all the other drop offs had signs telling you where you were). We ended up doing a full tour of all the stop off to get back to the one we actually needed, which added about half an hour on our return journey.
Mrs Waterhouse, 09 Jul 2017
Long Stay 2
2 out of 5
Everything went well
Mr Rudkin, 08 Jul 2017
Long Stay 2
5 out of 5
everything went very smoothly
Mrs Speight, 07 Jul 2017
Long Stay 2
5 out of 5
On arrival we were hoarded onto the bus squashed up and couldn't get the cases off quick enough. Driver was miserable!
Mrs Parker, 08 Jul 2017
Long Stay 2
1 out of 5
change of name for car park was not helpful
Mr Elvidge, 06 Jul 2017
Long Stay 2
4 out of 5
Everything went extremely well and as planned.
Mr Woods, 05 Jul 2017
Long Stay 2
1 out of 5
Easy to find,entry straight forward, shuttle bus drivers friendly, no problems, good price!
Ms Troop, 04 Jul 2017
Long Stay 2
5 out of 5
What a disaster. Long stay car park 5 is now long stay car park 2. There are no signs to say this and nothing to suggest where long stay 5 is. It took over an hour to find the car park and only after we asked someone. We nearly missed the plane. We rang the number on your email for help but it didn't open till 8am. This was a total disaster
Mr Hallas, 05 Jul 2017
Long Stay 2
1 out of 5
On arriving back at East Midlands tried to get the shuttle bus to long stay 5, but long stay 5 no longer exists, renamed as long stay 2 whilst away, disgruntled shuttle drivers more concerned with their own grievances than informing passengers about the renaming.
Mr Taylor, 02 Jul 2017
Long Stay 2
1 out of 5
Yes the only problem we had where the directions to the car park of the ashby road when we found out you had to turn right at the traffic lights everything went smoohly
Mr Whitehouse, 01 Jul 2017
Long Stay 2
5 out of 5
Didn't see any staff at all but entry and exit was smooth and without hassle. Car Park 5 was easy to find and the shuttle bus to and from departures and arrivals was extremely frequent taking just 4 - 5 minutes from car park to airport.
Mr Hall, 30 Jun 2017
Long Stay 2
5 out of 5
Everything went smoothly. Found car parking easily. Bus waiting for us both times.
Mrs Riley, 01 Jul 2017
Long Stay 2
5 out of 5
We were led to believe that transfers were included in the cost of the holiday. Our horror that we were not on any companies list at the airport was considerable. On the plus side the Hotel was exceptional but maybe the resort would not attract us there again
Mrs Tomlinson, 29 Jun 2017
Long Stay 2
4 out of 5
Very pleased with the car parking. The bus arrived only minutes after we got to the bus stop for the short journey to the arrivals hall. On return the bus soon arrived for the return to our car.
Mrs Martschenko, 28 Jun 2017
Long Stay 2
5 out of 5
Excellent. Everything was as expected and very easy.
Mr Templeman, 26 Jun 2017
Long Stay 2
5 out of 5
Long Stay 5 is still not well signposted & a long walk to the nearest bus stop.
Mr Dixon, 25 Jun 2017
Long Stay 2
4 out of 5
very little signage for carpark 5 in the airport.
Mr Griffiths, 24 Jun 2017
Long Stay 2
4 out of 5
Viewing reviews 301 - 350 of 401