- 84% of customers who left a review for Luton Airport Lounges would book again
- 1465 customers have given an average rating of
- Aspire - Read more Aspire reviews Disappointed, made to feel unwelcome and told they were closing in 30 mins a whole hour earlier than the confirmation email. I know they made a few food changes due to Covid but it was dry, rushed and tiny portion. I would have been better booking breakfast elsewhere. Tried to get a partial refund and keep getting no response. Got told someone would call me back but no call back yet.
Mrs Jenkins 22 Aug, 2021 out of 5
- Aspire Great service on line
Ms Batchelor 28 Sep, 2020 out of 5
- Aspire Felt very welcome from the start. Food, drink and ambience all great.
Mr Watts 08 Feb, 2020 out of 5
- Aspire The actual lounge was fine well stocked but due to the length of time it took to get to it we only could stay 40 mins which was not very good. One thing I would mention in your info is that the lounge is a long walk after actually getting airside especially for disabled people like myself and husband and also the lounge is up a flight of stairs and the slowest disabled lift I have ever come to use so maybe there is a way to let people know. I realise the timing was not your fault and maybe I will try to judge the time to get to the lounge in future. I would use a lounge again but not Luton. We are going away in November and I may book the lounge at Newcastle. I have already booked again with Holiday Extras and lots of time in the past.
Mrs Rea 29 Jan, 2020 out of 5
- Aspire It is very comfortable. Food choice better on a morning flight. Not a great choice for afternoon. Husband didn’t eat anything. But we like the space to walk without crowds.
Mrs Smith 02 Dec, 2019 out of 5
- Aspire Facilities were excellent and the food excellent and it was a very inspiring experience
Mr Freeman 30 Nov, 2019 out of 5
- Aspire Shambolic... very little food available. Staff very slow to replace things that had run out. Nowhere near worth the money. Only benefit was having somewhere comfortable to sit... but buying a meal in the main terminal area would have done that.
Mr Lyon 28 Oct, 2019 out of 5
- Aspire Shambolic... very little food available. Staff very slow to replace things that had run out. Nowhere near worth the money. Only benefit was having somewhere comfortable to sit... but buying a meal in the main terminal area would have done that.
Mr Lyon 28 Oct, 2019 out of 5
- Aspire As always service excellent, room very comfortable. My only comment is please please put cheese on the menu, not everyone wants desserts. Other than that food fine as well as the service
Mrs Offord 21 Oct, 2019 out of 5
- Aspire The booking process was easy and straight forward. The Aspire lounge in Luton Airport is nice place to wait for your flight. Staff are great our table was reserved. Only down side is the food, whilst well cooked is a bit boring and school dinnerish. Will still book in the future.
Mr Thorpe 18 Oct, 2019 out of 5
- Aspire Yes it was all good and a great relief away from the crowds, with somewhere comfortable to sit. I will be using it again.
Mr Lorenz 18 Sep, 2019 out of 5
- Aspire Everything was great
Herr Hrncirik 18 Sep, 2019 out of 5
- Aspire Generally good, staff were very helpful and quality of food and drink were good. Decor a little tired in places and limited seating available (seating had been reserved for our booking but other customers simply ignored this)
Herr Konen 25 Aug, 2019 out of 5
- Aspire Everything was great. Pleasent and very welcoming stuff.
Frau Preckeler 06 Aug, 2019 out of 5
- Aspire Food reasonable but not hot enough. Felt like a canteen with a lady continually pushing trolley around collecting dirty plates.
Herr Roehl 01 Aug, 2019 out of 5
- Aspire Disappointed with my experience. Hard to find somewhere to sit. Went for a pint, only half pints served. Not impressed with food choice. Bread bin size of a shoebox, always empty, cutlery in short supply. The relaxing experience didn’t happen for me I’m afraid.
Herr Langner 28 Jul, 2019 out of 5
- Aspire Found the lounge easily everything was as we were told, only problem was very crowded and struggled to find a table to accommodate us, although some travelers did have their luggage on seats and there were only 2 people sitting on tables for 4
Herr Hemsing 18 Jul, 2019 out of 5
- Aspire Transfer from arrecife to playa limones was a joke. Put on wrong bus and then put on another bus and took over 2 hours to get to playa limones which normally takes 40 mins. Will not be doing that again
Mr Karst 11 Jul, 2019 out of 5
- Aspire The lounge was fully booked when we went back down to have a wander around the shops despite people already paid to get in
Miss Englefield 07 Jul, 2019 out of 5
- Aspire Prosecco 4.50 extra per glass, poor quality and selection of food with little taste
Mr Osborne-Smith 19 Jun, 2019 out of 5
- Aspire Everything went very well. Thank you
Herr Rentschler 18 Jun, 2019 out of 5
- Aspire Lounge was clean, staff were friendly. There was plenty of food on our arrival with a good choice. Seating areas comfortable. Wifi not great.
Ms Lindner 14 Jun, 2019 out of 5
- Aspire Not overcrowded which is the main reason for booking.
Cheerful staff.Mrs Nicklin 09 Jun, 2019 out of 5
- Aspire Wasn’t enough food; both quantity and variety, which led to people descending en masses on the food when a top up appeared. Also we arrived at 10:30 and the breakfast items were all empty except for the sausages (there were 5 of them).
Frau Meillon 08 Jun, 2019 out of 5