- 86% of customers who left a review for Glasgow Airport Lounges would book again
- 3273 customers have given an average rating of
- Upper Deck lounge - Read more Upper Deck lounge reviews A lovely warm welcoe from the greeter and the team.Adherence to CO-19 was excellent.I am disabled and nothing was too much trouble.The food was a basic ssandwich selection- regrettably cut in half and the bread was cheap sliced.Would have liked something hot rather than soup but Glasgow does the hospitality better than Edinburgh.Will use you again
Mrs Breckenridge 05 Oct, 2020 out of 5
- Upper Deck lounge The staff were fine but the sky lounge was closed and we went to the lomond lounge. It was very busy and we had a limited menu and had to wait ages for a drink. The people that had booked the lomond lounge got a better menu and staff seem to give them better service.
Mrs Mccrae 02 Oct, 2020 out of 5
- Upper Deck lounge I would like to make a complaint about my visit to the lounge, I was most dissaapointed. The lounge was closed and we were asked to go to Lomond lounge, this was not satisfactory at all and if I had known the lounge was closed I would not have booked this.
Mrs Mcghee 01 Oct, 2020 out of 5
- Upper Deck lounge Everything was nice, upgraded to the lomond suite as the other one was closed.
Mr Mcdougall 23 Sep, 2020 out of 5
- Upper Deck lounge I have used the sky lounge at Glasgow airport many times each year , due to COVID 19 restrictions the facility was moved to Lomond lounge which I am afraid to state was not the happy experience I expected. Not a personal friendly service, young men at the bar and really only adhering to the customers who booked the Lomond, should not be a two tier customer experience.
Mrs Brisco 21 Sep, 2020 out of 5
- Upper Deck lounge Got moved to the lomand lounge got 2 drinks no one came to serve uz got food 5 mins before we had to board plane never got anything else except sandwiches witch we had to eat on the go as they were late in serving uz
Miss Telfer 19 Sep, 2020 out of 5
- Upper Deck lounge Lounge changed, having to order from your seat and waiting forever to be served. Ceaser salad, sandwiches or soup was the only choices on offer,,, as far as I am concerned we were absolutely robbed!!
Mr Mcelhill 12 Sep, 2020 out of 5
- Upper Deck lounge Lounge was upgraded limited options compared to basic lounge
Mr Bruford 11 Sep, 2020 out of 5
- Upper Deck lounge Staff very friendly and helpful.
Mrs Bainbridge 05 Sep, 2020 out of 5
- Upper Deck lounge Everything went well and procedures in place as a result of covid worked really well.
Mr Glasgow 30 Aug, 2020 out of 5
- Upper Deck lounge All went well. Staff helpful and friendly. Limited choice but ok for the price paid.
Mrs Strang 14 Mar, 2020 out of 5
- Upper Deck lounge All went well. Staff helpful and friendly. Limited choice but ok for the price paid.
Mrs Strang 14 Mar, 2020 out of 5
- Upper Deck lounge Nice and relaxing no hassle
Mrs Service 19 Feb, 2020 out of 5
- Upper Deck lounge I thought the selection of food was a lot poorer than previous visits. I recognise it was early but no cheese/biscuits/snacks. Staff were very helpful and service was good
Ms Woods 05 Feb, 2020 out of 5
- Upper Deck lounge I thought the selection of food was a lot poorer than previous visits. I recognise it was early but no cheese/biscuits/snacks. Staff were very helpful and service was good
Ms Woods 05 Feb, 2020 out of 5
- Upper Deck lounge Yes everything was great start to finish and will be using you again soon .
Mr Davidson 24 Jan, 2020 out of 5
- Upper Deck lounge We were disappointed this time as there was no fresh rolls to go with the bacon, by the time we toasted our bread the bacon was either cold or finished therefore a further wait for more.
No draft lager at the bar
Very few staff around
Therefore not value for money this time, not sure if we’ll book this again.Mrs Brine 14 Jan, 2020 out of 5
- Upper Deck lounge We enjoyed our time in the upper deck lounge, and thought it was well worth the money.
Mr Calder 22 Nov, 2019 out of 5
- Upper Deck lounge Everything was very good except for the fact that it was very crowded and it was difficult to get 5 seats together. An added advantage as that it kept the boys aged 8 & 11 out of the shops😀
Mrs Firth 10 Nov, 2019 out of 5
- Upper Deck lounge Not very welcoming very abrupt when we were told we were delayed and would need to leave after 3 hours I said I had paid the 1.99 to stay and was immediately told in a un sympathetic way it was fully booked and if i had read the small print I would know that and i should claim my 1.99 . The small print did say no shorts and we wore trousers to find this was not the case not too happy with this either . This was one receptionist all other staff were a delight.
Mrs Peterson 26 Oct, 2019 out of 5
- Upper Deck lounge Staff were friendly and efficient. Food was ok although choice of sandwiches a bit limited. Good value for money and much better than using the other outlets in the terminal. Will use again.
Mrs Mcewan 23 Oct, 2019 out of 5
- Upper Deck lounge We had been booked into the upper deck lounge before our flight. We were very surprised to be upgraded to the new lomond lounge at Glasgow airport when we arrived. The staff at upper deck had been waiting for us and to advise of our upgrade. When we arrived at the lomond lounge the staff were very helpful and friendly. We were very impressed with the new lounge and will be back! We are loyal customers of upper deck and will still visit there too
Mrs Reilly 20 Oct, 2019 out of 5
- Upper Deck lounge Loved the lounge booking ,wish I had done it long before now ! Easy & relaxing,with a good choice of snacks,soup & sandwiches ... there was also a large selection of drinks .. ranging from soft drinks ,teas n coffees & alcoholic.. catering for everyone and also it wasn’t to busy when we arrived so we had a choice of comfy seats watching the planes
Frau Donald 23 Sep, 2019 out of 5
- Upper Deck lounge Great lounge, fantastic staff a brilliant relaxing atmosphere perfect start to a great holiday
Mr Seitz 20 Sep, 2019 out of 5