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LEGOLAND® Windsor Resort

LEGOLAND Resort Hotel frequently asked questions

LEGOLAND® Windsor Resort

General Questions


What time can I check in to the LEGOLAND® Resort Hotel?

You can check in to the LEGOLAND Resort Hotel from 15:00. Pre check-in is available from 09:30 where you can give your luggage to a porter and have it delivered to your room when it is ready. You will be given an access card so you can enjoy all of the Hotel's amazing facilities even sooner!

What is the LEGOLAND Resort Hotel check out time?

The latest check out time at the LEGOLAND Resort Hotel is 10:00.

What is the LEGOLAND Resort Hotel star rating?

The LEGOLAND Resort Hotel is a 4-star hotel.

Is breakfast included with my stay at the LEGOLAND Resort Hotel?

Yes, a buffet-style breakfast with English and Continental options will be served in the Bricks Family Restaurant.

Can I pay a deposit for the LEGOLAND Resort Hotel and pay the balance at a later date?

No, the full balance must be paid when making your booking for your LEGOLAND holiday.

Are dogs allowed in the LEGOLAND Resort Hotel?

Only hearing and guide dogs are allowed in the LEGOLAND Resort Hotel.

Does the LEGOLAND Resort Hotel have parking?

Yes, free parking is available at the LEGOLAND Resort Hotel for all hotel guests.

Does the LEGOLAND Resort Hotel have a luggage storage area?

Luggage can be left in the Guest Experience area whilst visiting the park.

Bedroom Questions


How many different themed bedrooms are there at the LEGOLAND Resort Hotel?

There are four main bedroom themes at the LEGOLAND Resort Hotel; Pirate, Kingdom, Adventure and LEGO® Friends.

What is the difference between a Themed bedroom and a Premium bedroom?

The LEGOLAND Resort Hotel Themed bedrooms all include a special LEGO gift for your little ones. The Premium rooms are fully themed throughout, including in the adults bedrooms, and boast extra LEGO features, including an exclusive LEGOLAND Resort Hotel Pop Badge and lanyard for each child.

What is a View room?

The View rooms boast panoramic views of the LEGOLAND Windsor Resort, including the Adventure Land Lake which is home to a variety of wildlife. There is a mixture of both Themed rooms and Premium rooms with views of the park. Please be aware, Kingdom Premium rooms are not available with a park view.

How many people does each room at the LEGOLAND Resort Hotel sleep?

All of the bedrooms at the LEGOLAND Resort Hotel can sleep up to five people. The rooms include a king-sized bed and a separate sleeping area for children with bunk beds and a truckle bed.

What are the options if I cannot book a room that has a separate children's sleeping area?

During peak times, you may be allocated a room without a separate children's sleeping area. Interconnecting rooms are available but cannot be guaranteed. Advance booking is required.

Does the LEGOLAND Resort Hotel offer accessible rooms?

Yes, the LEGOLAND Resort Hotel has 10 bedrooms that are specifically designed for guests with disabilities. To book an accessible room, please call our Customer Experience Team on 0800 093 2547.

Does the LEGOLAND Resort Hotel provide cots?

Yes, cots are available and can be accommodated in all room types. Please be aware that cots are subject to availability.

Do all bedrooms at the LEGOLAND Resort Hotel have en-suite bathrooms?

Yes, all of the bedrooms at the LEGOLAND Resort Hotel have en-suite bathrooms with a shower. Some of the accessible rooms are shower-only.

What other facilities are in my bedroom?

Your room at the LEGOLAND Resort Hotel includes:

  • A free LEGO gift
  • TV with a dedicated LEGO TV channel
  • Children's sleeping area with TV
  • Movies on demand (extra charges apply)
  • Free wifi
  • Tea and coffee
  • Hairdryer
  • Telephone

Food & Drink Questions


How many restaurants are there at the LEGOLAND Resort Hotel?

There are two dining areas at the LEGOLAND Resort Hotel; the Bricks Family Restaurant offers buffet-style dining with room for up to 250 guests, and the Skyline Bar seats up to 100 guests and serves drinks and snacks throughout the day.

Do I need to make a reservation at the restaurants at the LEGOLAND Resort Hotel?

Reservations are only required for dining in the Bricks Family Restaurant.

Are children allowed in the Skyline Bar?

Yes, the Skyline Bar is a child-friendly area.

Do the restaurants at the LEGOLAND Resort Hotel cater for fussy eaters?

The menus at the Bricks Family Restaurant and Skyline Bar have been created with children in mind. You will find a wide range of dishes to cater for every taste.

What are the Bricks Family Restaurant opening times?

The Bricks Family Restaurant is open Monday - Sunday for breakfast and dinner. Breakfast is served between 07:30 - 10:00 and dinner is served between 17:00 - 21:00.

What are the Skyline Bar opening times?

The Skyline Bar is open Monday - Sunday between 10:00 - 23:30.

Is room service available at the LEGOLAND Resort Hotel?

A limited room service menu is available every day until 23:00.

Hotel Facility Questions


What benefits can LEGOLAND Resort Hotel guests enjoy?

LEGOLAND Resort Hotel guests benefit from a variety of exclusive benefits including:

  • 30 minutes early ride time (selected rides and dates)
  • Free parking
  • A free LEGO gift for every child
  • Direct access to the park, avoiding queues at the main entrance

What is there for children at the LEGOLAND Resort Hotel?

The LEGOLAND Resort Hotel is fully-themed throughout, with lots of LEGO fun and activities to keep your children entertained during your LEGOLAND holiday:

  • Children's play area
  • Children's entertainment programme
  • Indoor pirate-themed water play area
  • Swimming pool (children under 13 must be accompanied at all times)
  • Interactive LEGO play areas
  • Themed lifts
  • Treasure trail carpets
  • Low level viewing port holes
  • Themed bedrooms with a LEGO TV channel and LEGO gift in all rooms.

What else is there for adults to enjoy?

The LEGOLAND Resort Hotel has an adults-only gym.

Can children use the adult's swimming pool?

Yes, but children under 13 need to be accompanied by an adult at all times. There is also a LEGO-themed indoor water play area for family fun. A lifeguard will be on duty during opening hours.

Do children need to be accompanied in the indoor water play area?

Yes, children under 13 must be accompanied by an adult at all times. Please be aware that a viewing area is not available. Changing areas are next to the water play area for your convenience.
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