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Chessington World of Adventures Resort

Chessington hotel frequently asked questions

Chessington World of Adventures Resort

How do I book an accessible room?

In order to book an accessible room at one of our family-friendly hotels near Chessington, please call our Customer Experience Team on 0800 093 2547.

How is a family room laid out?

The layout of a family room will differ with each hotel. Family rooms usually contain two double beds or one double bed and a double sofa bed.

What time can I check-in to my hotel?

Check-in times will differ according to the hotel you choose. Visit our page on hotels near Chessington to find out more about specific hotel check-in times. If you have already booked your Chessington short break, the check-in time of your chosen hotel will be displayed on your email booking confirmation.

Can I upgrade my hotel room?

Yes, you can upgrade your room when you arrive at your chosen hotel. You will need to pay for any extra charges locally. Holiday Extras Breaks are unable to guarantee room upgrades at our partner hotels. All room upgrades are subject to the hotel's availability.

Can I request a cot in my room?

Yes, you can request a cot in your room by calling our Customer Experience Team on 0800 093 2547. A member of our team will be able to confirm if the hotel and room type you have selected can accommodate a cot. Please be aware that all cots are subject to the hotel's availability; Holiday Extras Breaks cannot guarantee a cot.

Is parking available at my hotel?

Parking is available at all of our hotels near Chessington, however an extra charge may apply which will need to be paid for locally.

How do I book a stay at one of the Chessington Resort Hotels?

Bookings for either the Chessington Safari Hotel or the Chessington Azteca Hotel can be made via the booking engine on any of our theme park pages. Alternatively, you can call our Customer Experience Team on 0800 093 2547.

Is breakfast included at my hotel?

Yes, breakfast is included at all of our family-friendly hotels near Chessington unless otherwise stated. Yes. Breakfast is included at all of our family-friendly hotels near LEGOLAND unless otherwise stated.

Can I pay a deposit for my hotel and pay the balance at a later date?

No, the full balance must be paid at the time of booking.

How much does a taxi to Chessington cost?

The cost of a taxi to the Chessington world of Adventures Resort will depend on which of our nearby hotels you stay at. We suggest contacting the hotel directly with the phone number provided on your email booking confirmation.
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