The car park has automatic number plate recognition (ANPR) - so make sure you give us the correct car registration number when you book. You should bring a copy of your booking confirmation to the car park with you. The barrier will lift automatically when it recognises your number plate. This should take about 15 seconds. It will give you a ticket with your registration number on - keep this ticket, as you'll need it to get out of the car park. Then just park your car and wait for the transfer bus to the terminal. If the barrier doesn't lift or give you a ticket, press the help button.
If your booking reference is printed on your ticket above the barcode, you can drive straight to the exit barrier when you've picked up your car. Put your ticket into the slot and the barrier will lift. If your booking reference isn't on your ticket, you'll need to show your ticket and your booking confirmation to a member of staff, or press the help button on the exit barrier.