Arrival Procedures
We recommend that you follow the directions given to get to the car park, but if you still want to use a sat nav, you should enter the full address and postcode to avoid getting lost.
Pull up at the entrance barrier, which will lift after a few seconds (all cars coming into the site are recorded on CCTV). Park in one of the arrivals bays, then head into the check-in building. You check yourself in using the machines - it's a very quick process, though you'll need to have a copy of your booking confirmation with you. There's a member of staff on hand to help if you need it. The machine will give you a tag, which you should attach to your keys, and a ticket, which you should keep safe as you'll need it later. Drop your keys in the box with the same number as the lane you've parked in. Your car will be parked for you, so just head to the waiting area and hop on the bus to the airport. You'll need to show your ticket to the driver. If you have sports equipment or lots of luggage, you may need to wait for a bus with more space during busy times, so make sure you leave yourself plenty of time to get to the airport.
Departure Procedures
The shuttle bus back to the car park leaves from bus stop 12 outside the terminal. You'll need to show the ticket you were given at check-in to the driver. Make your way to the check-out shelter and follow the instructions on the key dispenser - again, it's a very quick process. The machine will give you your car key back and show you on the screen where your car is. Then just drive to the exit barrier - you'll need to insert your ticket to scan the barcode attached to your keys, and then the barrier will lift. If you lose your ticket, you'll need to go to reception, answer some security questions, then show a photo ID, so make sure you have one with you.
If you return early, you will need to contact the car park directly to give them as much notice as possible. If you don't, there may be a delay before you get your car back. We can't offer you a refund for any booked parking that you don't use.