Reviews for Car Park 3 at Bournemouth Airport

Easy to book, competitive price, no hassle

Mr Hill, 25 Sep 2022

Car Park 3
5 out of 5

Everything went well no problems at all

Ms Elliott, 25 Sep 2022

Car Park 3
5 out of 5

Parking at Bournemouth airport is very straightforward

Mr Grimsdale, 23 Sep 2022

Car Park 3
5 out of 5

Everything as smooth as expected, well done

Mr West, 13 Sep 2022

Car Park 3
5 out of 5

With the coach should of been 60 mins transfer this reason I took it and payed extra but it was a big coach and took 2 hours 30 mins will not use this again when I go to the same place next year plus I didn’t use the service bk to the airport no happy with this service

Mr Gray, 10 Sep 2022

Car Park 3
2 out of 5

It was difficult to find a space to park on arrival as so many cars had parked outside the lines. I thought we might not get a spot. The parking was well located to both departures and arrivals.

Mrs Sturgess, 05 Sep 2022

Car Park 3
5 out of 5

Used the parking for two weeks at Bournemouth airport . New which car park to use , Barrier open on arriving and most importantly opened at end of parking booking. Using the app to amend arrive time was a great help . Well done Holiday extras

Mr Tout, 05 Sep 2022

Car Park 3
5 out of 5

It was very difficult to find a parking space. It took us 20 minutes

Mrs Champion, 05 Sep 2022

Car Park 3
5 out of 5

Used a number of times and have never had any problems

Mrs Cousens, 05 Sep 2022

Car Park 3
5 out of 5

So easy to use and so quick no messing around at all

Miss Davis, 03 Sep 2022

Car Park 3
5 out of 5

The booking process was easy with a good price. No issues.

Mr Millward, 29 Aug 2022

Car Park 3
5 out of 5

Car Park was as described

Ms Frost, 26 Aug 2022

Car Park 3
5 out of 5

Parking at Car Park 3 Bournemouth. Excellent price. Close to terminal. All good.

Ms Dagnall, 24 Aug 2022

Car Park 3
5 out of 5

All fine on arrival but had to pay an extra £15 despite email saying late arrival was covered

Miss Escritt, 17 Aug 2022

Car Park 3
2 out of 5

Easy car parking just follow the signs find a space and park, then walk to the terminal which took 2 mins Couldn’t be easier

Mrs Butterworth, 14 Aug 2022

Car Park 3
5 out of 5

Everything went very smoothly. Found car park easily. I had no interaction with any staff apart from the one who opened the gate. He was very pleasant.

Mrs Osborn, 14 Aug 2022

Car Park 3
5 out of 5

Holiday parking offered at a good discount. No issues.

Mrs Collier, 14 Aug 2022

Car Park 3
5 out of 5

Sll went smoothly

Mr Ingram, 05 Aug 2022

Car Park 3
5 out of 5

On arrival my car number plate was not recognised so, to gain entry, I had to take a yellow token. I was told to go to airport information desk on my return to resolve. My return flight was 30 minutes delayed and I waited 20 minutes at the information desk but no one came. I called across to the man who was there to check passports (the room was empty and he was stood idle) to ask for help and he rudely told me not to shout!!! I left without getting help and had to press the buzzer at the barrier to exit. I encountered the girl who was meant to be on the information desk who was just as rude. She told me she was gone from her seat for 10 minutes - I WAITED 20 MINUTES AND SHE NEVER RETURNED! I eventually exited the car park hot, late and very disappointed in the total lack of customer service from both who I spoke to.

Mrs Chant, 18 Jul 2022

Car Park 3
1 out of 5

Quick & easy parking which saved any hassle

Mrs Mapp, 14 Jul 2022

Car Park 3
5 out of 5

No problem at all and a good price

Mr Perkins, 04 Jul 2022

Car Park 3
5 out of 5

Easy parking and good directions

Mr Chahal, 23 Jun 2022

Car Park 3
5 out of 5

All went well but my parking was more expensive than my flight !

Mr Wiseman, 17 Jun 2022

Car Park 3
4 out of 5

So very easy to park car, directions were simple and recommend to anyone.

Mr Strathearn, 30 May 2022

Car Park 3
5 out of 5

Good price and no problems

Mr Matthews, 28 May 2022

Car Park 3
5 out of 5

Drove straight through no problems at barriers

Ms Thomas, 23 May 2022

Car Park 3
5 out of 5

Very easy and went smoothly

Mr Forrest, 23 May 2022

Car Park 3
5 out of 5

The last 3 times I booked with holiday extras using Bournemouth Airport, car park 2 twice and car park 3 i was able to enter the car parks easy, but on return the barrier wouldn't raise, WHY? Bournemouth Airport closes up so no-one to help, it just didn't read my number plate on exit, ht15fke , this needs to be fixed, after returning from holiday i don't need this.

Mr Ferguson, 23 May 2022

Car Park 3
1 out of 5

So easy to book, and to park.

Mrs Snow, 19 May 2022

Car Park 3
5 out of 5

When we tried to depart from Bournemouth airport parking we had a bill come up for £232.00 Pressed help button lady said she could not find our booking via car registration or booking code . Spent at least 15 minutes at barrier trying to sort out our pre- paid parking , eventually she found it and lets us out. We had cars behind us it was all very embarrassing

Mrs Smith, 16 Feb 2022

Car Park 3
1 out of 5

When we tried to depart from Bournemouth airport parking we had a bill come up for £232.00 Pressed help button lady said she could not find our booking via car registration or booking code . Spent at least 15 minutes at barrier trying to sort out our pre- paid parking , eventually she found it and lets us out. We had cars behind us it was all very embarrassing

Mrs Smith, 15 Feb 2022

Car Park 3
1 out of 5

Number plate recognition did not work

Mr Coe, 15 Dec 2021

Car Park 3
5 out of 5

Always very simple to book and straight forward

Mrs Churchill, 03 Oct 2021

Car Park 3
5 out of 5

I am a long term customer and cheerleader of their airport car parking. My most recent experience has made me question if I have misplaced my loyalty. So, we arrive at Bournemouth airport at 3:45am for our flight. We arrive early, as advised, due to the additional COVID travel checks. HE advised us to park in car park 2 as 3 was shut. HE also advised us NOT to take a token from the machine, under no circumstances should we do this otherwise we'll be charged. The ANPR barriers do not lift. No one answers the 'help' button and there is NO out of hours contact for HE. 30 minutes later I was fortunate to locate 3 airport staff members who advised me to take the token from the barrier and visit airport information when they open at 04:35 and I might still have time to make it through security and to my flight. Luckily for me I am the first person in the queue at airport information and the lady covering the desk was lovely. She advised me that this is a COMMON problem as HE are great at advising customers of changes, less so at actually updating the systems which operate the barriers. Suggestions - 1. Make sure you update ALL systems when you make changes. 2. Update your instructions to advise that in the event of an issue, take the token. 3. Consider an out of hours number to manage exceptional issues. 4. Ask the airports to place a laminate sign on the barriers to advise people what to do if there are issues. Travelling at the moment is stressful enough. HE fell MASSIVELY short of the level of service I expect and in my opinion need to focus on getting service basics right for the customer. COVID and remote working cannot be used as an excuse for poor service. Unfortunately I've already pre-booked with HE for an Oct trip. I can't wait to see if we have the same issue again. If we do then I'll be raising formal complaint into the HE senior team.

Mrs Goodson, 01 Sep 2021

Car Park 3
1 out of 5

No,tried to contact you,no answer from you when I finally found your email

Mrs Matthews, 16 Aug 2021

Car Park 3
2 out of 5

Perfect thank you Flight changed to a n later time , assured everything ok and an extra 4 hours to cover for this

Mrs Kelly, 20 Nov 2020

Car Park 3
5 out of 5

Bournemouth Airport parking is nice and easy, no long walk to Airport.

Mrs Mcclean, 17 Sep 2020

Car Park 3
5 out of 5

Bournemouth car park 3 excellent. Easy to access and was well priced.

Ms Dagnall, 08 Sep 2020

Car Park 3
5 out of 5

Yes everything was perfect

Mr Mcevoy, 16 Mar 2020

Car Park 3
5 out of 5

Yes everything was perfect

Mr Mcevoy, 16 Mar 2020

Car Park 3
5 out of 5

Easy to book, easy to find and reasonably priced

Mr Murphy, 15 Mar 2020

Car Park 3
5 out of 5

Parking very easy. Had slight problem when we returned from holiday and attempted to drive out of car park, barrier didn’t rise but pressed help button and problem resolved????

Mrs Barbara, 08 Mar 2020

Car Park 3
5 out of 5

We found it very difficult to find the off airport location to return our car. We then find that the staff there would not answer phone calls very easily and when we did speak to them they did not seem to know where we were and could not direct us to their premises. They did not know the road or road junctions. There were Portuguese and their English was not good enough. Most travelling people speak English. The company Centauro have withheld part of the fuel deposit because they say the fuel tank was not full but the gauge showed full! We used some petrol trying to find them and in the end had to go to Faro airport. They should pay for any fuel used as they were not available on the phone and their directions were not helpful.

Mr Collinson, 16 Feb 2020

Car Park 3
1 out of 5

Car park was fine. I would not book a taxi through holiday extras again for our holiday destination. No one was there to greet us and I had to travel to various stands to find out how we get the taxi as nothing was advertised or organised for us.

Mrs Allen, 09 Feb 2020

Car Park 3
5 out of 5

Car park was fine. I would not book a taxi through holiday extras again for our holiday destination. No one was there to greet us and I had to travel to various stands to find out how we get the taxi as nothing was advertised or organised for us.

Mrs Allen, 09 Feb 2020

Car Park 3
5 out of 5

Saw nobody, but had to use call button as barrier wouldn't raise to let me out of car park on a dark evening.

Mrs Savage, 28 Jan 2020

Car Park 3
4 out of 5

Good location close to airport buildings. Only negative was the number recognition was not working and had to speak to operator who open barrier and gave us a token for return.

Mr Carter, 18 Jan 2020

Car Park 3
5 out of 5

Good location close to airport buildings. Only negative was the number recognition was not working and had to speak to operator who open barrier and gave us a token for return.

Mr Carter, 18 Jan 2020

Car Park 3
5 out of 5

No problems at all, all went smoothly.

Mr Coates, 30 Dec 2019

Car Park 3
5 out of 5

The barrier dis not open.

Mr Khan, 18 Dec 2019

Car Park 3
5 out of 5