- 86% of customers who left a review for Stansted Airport Lounges would book again
- 1678 customers have given an average rating of
- Escape Lounge Sorry to say we didn't have much time in the lounge because of queues at the luggage check-in. There were also queues for the lounge of people without reservations even though the signs were saying the lounge was full. Signage for those with reservations wasn't particularly clear.
Mrs Smith 20 Sep, 2022out of 5
- Escape Lounge We had very little time In the lounge. Although we booked we had to stand in line for a while before we could gain entrance. There were no departure boards in the lounge or announcements which meant that we went to our departure gate an hour before our flight time as directed and the plane had been delayed by approx 1 hour 40 mins and we were stuck in the departure lounge where NOTHING was open. We would have been better off in the main building. Also the staff in the VIP lounge were not very welcoming and left us standing around.
Mrs Chambers 11 Sep, 2022out of 5
- Escape Lounge Arrived later than expected due to train delays. Selection of hot food very limited. Staff seem to always be friendly and helpful but wouldn’t say it’s good value for the money.
Mr Manning 08 Sep, 2022out of 5
- Escape Lounge We found the lounge at stansted airport very uncomfortable and needs a update we will never book this lounge again
Mr Flynn 07 Sep, 2022out of 5
- Escape Lounge Lounge was great
Good value for money
Lovely space and service
Mrs Burgess 01 Sep, 2022out of 5
- Escape Lounge It was a bit messy with food on floor but was a welcome relief from the mayhem outside
Mr Conyers 31 Aug, 2022out of 5
- Escape Lounge Too packed at 5am was a joke like being in a school canteen
Mr Wells 29 Aug, 2022out of 5
- Escape Lounge Everything was as we expected and it all ran smoothly. Will be booking the same 'extras ' again in September.
Mr Buchan 27 Aug, 2022out of 5
- Escape Lounge Parking easy and access to airport lounge perfect
Mr Thomas 20 Aug, 2022out of 5
- Escape Lounge Smooth running to our table even though we were early , tables cleaned when new people used them .food nice and quickly replenished
Mr Hodges 10 Aug, 2022out of 5
- Escape Lounge Very helpful and the staff were extremely efficient
Mr Wheeler 09 Aug, 2022out of 5
- Escape Lounge very friendly
Mr Rowlands 07 Aug, 2022out of 5
- Escape Lounge The fast track and lounge access made life so much easier as the airport was so busy. Very pleased with the experience.
Mrs Hurd 02 Aug, 2022out of 5
- Escape Lounge Hassle free, took all the worry out of travelling
Especially with our young grandchildren. Will definitely book again.
Mrs Humphreys 02 Aug, 2022out of 5
- Escape Lounge Nice to relax and have a drink before our flight. Away from all the crowd.
Ms Francis-Anglin 02 Aug, 2022out of 5
- Escape Lounge Simple to book simple to change date and in my case even name then person travelling exellent
Mrs Constantinou 26 Jul, 2022out of 5
- Escape Lounge Staff were lovely, we booked escape lounge so we could stay away from the crowds at the airport because we were visiting a relative that just finished chemotherapy, we were extremely let down by the fact that we still had to re-enter the main airport to use the toilets!!! Made the booking pointless
Mrs Ryan 23 Jul, 2022out of 5
- Escape Lounge Easy to find. Staff very helpful and friendly. Car looked after well. No waiting or queuing when dropping of and picking up. Very organised. Will definitely use again.
Mr Oswald 22 Jul, 2022out of 5
- Escape Lounge Everything went smoothly and couldn't fault it in anyway
Mr Rickards 20 Jul, 2022out of 5
- Escape Lounge Dreading spending hours in the terminal we thought it would be a good idea to stay in a lounge, what a great decision. We will definitely be doing it again when we next go away.
Mr Perrin 16 Jul, 2022out of 5
- Escape Lounge Lounge very relaxing. Breakfast and drinks choice good. No toilet facilities (apart from disabled), for the price we pay you should have access to toilets and not have to leave the lounge and walk to general airport toilets.
Price was cheaper to book direct with stansted but we had a voucher to use with holiday extras.
Mrs Blackwell 16 Jul, 2022out of 5
- Escape Lounge Staff were very helpful explained all the facilities available, food was plentiful and tasty, a very good way to start a holiday. I will definitely use again.
Mr Mason 13 Jul, 2022out of 5
- Escape Lounge Very helpful
Ms Jacques 11 Jul, 2022out of 5
- Escape Lounge The lounge made the whole airport experience as easy as it could have been. Would definitely book this again.
Mrs Saunders 11 Jul, 2022out of 5