Newcastle Servisair Lounge Reviews

Customer comments and testimonials

Book the Newcastle Servisair Lounge

Help & support

Our Kent-based support team are friendly, knowledgeable and ready to help with a new or existing booking.

Exclusive email offers

Sign up for special offers direct to your inbox

Sign up now

We treat your privacy very seriously!

  • 86% of customers who left a review for Newcastle Airport Lounges would book again
  • 117 customers have given an average rating of 4 out of 5
  • The lounge was very comfortable and as it was looking out over the runway it was interesting to see the activity, most of which ,as passengers, we are unaware of. It offered us a relaxing stress free start to our holiday.

    Mrs Boggs 25 May, 2010 5 out of 5

  • I enjoyed Lounge may book again for trip in September.

    Mr Carling 28 Jun, 2010 4 out of 5

  • very good visit really enjoyed the facilities.

    Mrs Watson 11 Jul, 2010 5 out of 5

  • good facilities well stocked

    Mrs Walsh 11 Jul, 2010 5 out of 5

  • Brilliant

    Mrs Morrison 16 Jul, 2010 5 out of 5

  • Facilities were limited and hardly saw any staff.

    Mrs Fenty 27 Jul, 2010 4 out of 5

  • yes staff were very helpfull

    Mrs Smith 09 Aug, 2010 5 out of 5

  • Fab, would definitely use again

    Mrs Renwick 23 Aug, 2010 5 out of 5

  • Everything went according to plan and it was a really good start to holiday.

    Mrs Smith 21 Sep, 2010 5 out of 5

  • the private lounge was just what i expected very peaceful it took the stress out of travelling

    Mrs Grimley 23 Sep, 2010 5 out of 5

  • The flight was ontime but the wait for the bus when we got there was not good.

    Mrs Tonks 26 Sep, 2010 2 out of 5

  • Newcastle Airport - Lounge comfortable staff helpful but limited choice of breakfast type food on early morning flight

    Mrs Roberts 30 Sep, 2010 4 out of 5

  • I think the luggage allowance could be shown more clearly, as in if it has been paid for / included in a 'bundle'. Presently only shown as a small symbol. I'd booked our flight 6 months in advance so when I checked back I found no clear evidence.

    Mr Rutherford 03 Oct, 2010 4 out of 5

  • Staff overworked - too few staff, too many customers waiting for flights for the faciility, which is quite small at Newcastle airport and was therefore overcrowded with insufficient seats for those there. OK once the lunchtime flights left.

    Mr Macdougall 04 Oct, 2010 5 out of 5

  • So So

    Mrs Marshall 04 Oct, 2010 5 out of 5

  • wouldn't mind paying a bit more if there were sandwiches

    Mrs Keelan 07 Oct, 2010 5 out of 5

  • very helpful and friendly

    Mrs Gordon 13 Oct, 2010 5 out of 5

  • I was not very happy with in flight meal on return, it was cold and I returned it- after warming it I recieved it but it was still cold.

    Mrs Sawley 18 Oct, 2010 4 out of 5

  • no problems things went ok

    Mr Fielding 20 Oct, 2010 4 out of 5

  • Staff v helpful, facilities expensive.

    Mr Lowery 25 Nov, 2010 2 out of 5

  • very relaxing start to any holiday.I will never fly again without the use of the priority lounge

    Mrs Thomson 06 Dec, 2010 5 out of 5

  • lounge was closed and we only got in for 30 mins due to the heating.

    Mr Edmunds 20 Dec, 2010 1 out of 5

  • Excellent, and great value.

    Mr Leask 07 Jan, 2011 5 out of 5

  • easy 2 book and everything went smoothly

    Mr Wright 15 Jan, 2011 5 out of 5