- 90% of customers who left a review for Manchester Airport Lounges would book again
- 1996 customers have given an average rating of
- Escape Lounge Terminal 3 We had two bookings for the lounge but they were only aware of one of them. Where the communication fell down I don't know but if I hadn't kept my confirmations it could have caused problems
Mr Skellorn 30 Sep, 2020 out of 5
- Escape Lounge Terminal 3 Very smoothly
Mrs Varnom 08 Sep, 2020 out of 5
- Escape Lounge Terminal 3 We paid for our lounge at Manchester Airport Terminal 3 and you took the booking the day before, the lounge was closed when we arrived and i have since ben tring to recover the money but are finding it very difficult to get any response
Mr Mellor 28 Aug, 2020 out of 5
- Escape Lounge Terminal 3 The lounge at terminal 3 was closed on the day we travelled the 9th August. You took the booking only 2 days before and have taken our monies.
We were extreamly disapointed and it ruined the start of our holidayMr Mellor 25 Aug, 2020 out of 5
- Escape Lounge Terminal 3 Everything went smoothly, great service.
Mr Smyth 16 Mar, 2020 out of 5
- Escape Lounge Terminal 3 Everything went smoothly, great service.
Mr Smyth 16 Mar, 2020 out of 5
- Escape Lounge Terminal 3 Very good. Food choice good as overlapped between breakfast and lunch.
Mrs Oxley 14 Mar, 2020 out of 5
- Escape Lounge Terminal 3 I use your lounge regularly & always find it a welcome addition to my journey. Maybe you could consider introducing a loyalty system for regular users?
Ms Jones 13 Mar, 2020 out of 5
- Escape Lounge Terminal 3 I use your lounge regularly & always find it a welcome addition to my journey. Maybe you could consider introducing a loyalty system for regular users?
Ms Jones 13 Mar, 2020 out of 5
- Escape Lounge Terminal 3 Hassle free
Mr Wild 22 Feb, 2020 out of 5
- Escape Lounge Terminal 3 Hassle free
Mr Wild 22 Feb, 2020 out of 5
- Escape Lounge Terminal 3 Terrible experience, really rude staff , awful , told where to sit , why would you want to be told where to sit ? It was noisy , floor walkers on phones -not good at all . Made to feel like a second class citizen by staff , just really really rude .
Miss Warrington 14 Feb, 2020 out of 5
- Escape Lounge Terminal 3 Everyone very friendly and helpful
Mr Smith 09 Feb, 2020 out of 5
- Escape Lounge Terminal 3 very good, The lounge is Excellent and a good option at Manchester Airport and money well spent
Mr Wilkinson 28 Jan, 2020 out of 5
- Escape Lounge Terminal 3 All went well with the bookings
Holidays extra is a good idea
But
The escape lounge at Heathrow airport was A BIG LET DOWN
Will not be booking this lounge againMr Williamson 18 Jan, 2020 out of 5
- Escape Lounge Terminal 3 Use every time we travel, 1st class service
Mr Cain 03 Jan, 2020 out of 5
- Escape Lounge Terminal 3 The perfect start to your holiday is to visit the Escape Lounge, it is so peaceful and relaxing with a good selection of hot and cold food.
We love to have a couple of drinks to relax ourselves before our journey, and now will always book the Escape Lounge when booking our holiday, keep up the good work!Mrs Colgan 17 Dec, 2019 out of 5
- Escape Lounge Terminal 3 The perfect start to your holiday is to visit the Escape Lounge, it is so peaceful and relaxing with a good selection of hot and cold food.
We love to have a couple of drinks to relax ourselves before our journey, and now will always book the Escape Lounge when booking our holiday, keep up the good work!Mrs Colgan 17 Dec, 2019 out of 5
- Escape Lounge Terminal 3 You couldn't have done anything better - your service was excellent. The Lounge itself was disappointing - crowded, poor quality food in some cases and 50% of the coffee machines out of order. It was still better than being in the crowded concourse but it was far from the best lounge we've experienced.
Mr Wearmouth 07 Dec, 2019 out of 5
- Escape Lounge Terminal 3 Easy to book. No issues on arrival and all staff were really helpful and friendly. The lounge didn’t disappoint.
Mrs Jackson 21 Nov, 2019 out of 5
- Escape Lounge Terminal 3 Lounge fine in itself. I disliked that they allowed groups - there was a group of around 8 young men drinking and being loud, which ruined the atmosphere for us and those around us.
Miss Daley 17 Nov, 2019 out of 5
- Escape Lounge Terminal 3 very good, very helpful
Mr Moore 11 Nov, 2019 out of 5
- Escape Lounge Terminal 3 It was our first experience of waiting for our plane in the lounge and it won't be our last. Pleasant, comfortable place, with food and drink available - and rather quieter than the concourse!
Mr Marsh 02 Nov, 2019 out of 5
- Escape Lounge Terminal 3 Everything was ok & Went to plan, just think the food choices could be better?
Mrs Hall 28 Oct, 2019 out of 5