- 90% of customers who left a review for Manchester Airport Lounges would book again
- 1993 customers have given an average rating of
- Like to use the lounge because it’s quiet
Mrs Grimshaw 12 Nov, 2020 out of 5
- Under the present circumstances we thought the staff did remarkable service was prompt well done to all
Mrs Donachie 20 Oct, 2020 out of 5
- Very smoothly
Mrs Varnom 08 Sep, 2020 out of 5
- Everything went smoothly, great service.
Mr Smyth 16 Mar, 2020 out of 5
- Everything went smoothly, great service.
Mr Smyth 16 Mar, 2020 out of 5
- Very good. Food choice good as overlapped between breakfast and lunch.
Mrs Oxley 14 Mar, 2020 out of 5
- Hassle free
Mr Wild 22 Feb, 2020 out of 5
- Hassle free
Mr Wild 22 Feb, 2020 out of 5
- Terrible experience, really rude staff , awful , told where to sit , why would you want to be told where to sit ? It was noisy , floor walkers on phones -not good at all . Made to feel like a second class citizen by staff , just really really rude .
Miss Warrington 14 Feb, 2020 out of 5
- Everyone very friendly and helpful
Mr Smith 09 Feb, 2020 out of 5
- very good, The lounge is Excellent and a good option at Manchester Airport and money well spent
Mr Wilkinson 28 Jan, 2020 out of 5
- All went well with the bookings
Holidays extra is a good idea
But
The escape lounge at Heathrow airport was A BIG LET DOWN
Will not be booking this lounge againMr Williamson 18 Jan, 2020 out of 5
- Use every time we travel, 1st class service
Mr Cain 03 Jan, 2020 out of 5
- The perfect start to your holiday is to visit the Escape Lounge, it is so peaceful and relaxing with a good selection of hot and cold food.
We love to have a couple of drinks to relax ourselves before our journey, and now will always book the Escape Lounge when booking our holiday, keep up the good work!Mrs Colgan 17 Dec, 2019 out of 5
- The perfect start to your holiday is to visit the Escape Lounge, it is so peaceful and relaxing with a good selection of hot and cold food.
We love to have a couple of drinks to relax ourselves before our journey, and now will always book the Escape Lounge when booking our holiday, keep up the good work!Mrs Colgan 17 Dec, 2019 out of 5
- You couldn't have done anything better - your service was excellent. The Lounge itself was disappointing - crowded, poor quality food in some cases and 50% of the coffee machines out of order. It was still better than being in the crowded concourse but it was far from the best lounge we've experienced.
Mr Wearmouth 07 Dec, 2019 out of 5
- Easy to book. No issues on arrival and all staff were really helpful and friendly. The lounge didn’t disappoint.
Mrs Jackson 21 Nov, 2019 out of 5
- Lounge fine in itself. I disliked that they allowed groups - there was a group of around 8 young men drinking and being loud, which ruined the atmosphere for us and those around us.
Miss Daley 17 Nov, 2019 out of 5
- very good, very helpful
Mr Moore 11 Nov, 2019 out of 5
- It was our first experience of waiting for our plane in the lounge and it won't be our last. Pleasant, comfortable place, with food and drink available - and rather quieter than the concourse!
Mr Marsh 02 Nov, 2019 out of 5
- Everything was ok & Went to plan, just think the food choices could be better?
Mrs Hall 28 Oct, 2019 out of 5
- We have used this lounge before. I enjoy the calmness of the lounge and yes all was expected and the staff are always so so nice.
Mrs Lockley 25 Oct, 2019 out of 5
- Everything was good. Easy reception, reserved table , good choice of food and drink and friendly, helpful staff.
Ms Venables 20 Oct, 2019 out of 5
- Food at the hotel was very poor entertainment was non existent you had to pay for nearly everything towels safe entertainment don’t know how they class it as an all inclusive hotel when it’s not drinks stop at 23.00 which then you have to pay for everything no water provided in the fridge so overall very disappointing holiday
Mr Barrett 21 Oct, 2019 out of 5