Heathrow Servisair Lounge Terminal 3 Reviews

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  • 78% of customers who left a review for Heathrow Airport Lounges would book again
  • 618 customers have given an average rating of 4 out of 5
  • Club Aspire Terminal 3 - Read more Club Aspire Terminal 3 reviews Very crowded with lots of walk ins accommodated which made it too busy. Also thought that food was not up to much - staff were good but were fighting a losing battle with number of customers using lounge at that time.

    Mrs Brown 06 Mar, 2020 3 out of 5

  • Club Aspire Terminal 3 Rude staff, horrible food and very limited choice, too many people in the room. There was nothing luxury about this lounge.

    Mrs Jones 02 Mar, 2020 1 out of 5

  • Club Aspire Terminal 3 Rude staff, horrible food and very limited choice, too many people in the room. There was nothing luxury about this lounge.

    Mrs Jones 02 Mar, 2020 1 out of 5

  • Club Aspire Terminal 3 Would have preferred more child friendly facilities- games area, more child appropriate foods.

    Ms Clark 27 Feb, 2020 5 out of 5

  • Club Aspire Terminal 3 Would have preferred more child friendly facilities- games area, more child appropriate foods.

    Ms Clark 27 Feb, 2020 5 out of 5

  • Club Aspire Terminal 3 Brilliant staff but, as our flight to LHR from LBA was delayed by 2 hours, we had very little time in the lounge.

    Mr Nicoll 21 Feb, 2020 5 out of 5

  • Club Aspire Terminal 3 More variety of food

    Mrs Wakeford 19 Jan, 2020 5 out of 5

  • Club Aspire Terminal 3 Very poor service

    Mr Jegadeesan 08 Jan, 2020 2 out of 5

  • Club Aspire Terminal 3 1st experience of using a lounge before flying...nice and relaxing...quite busy but would certainly use again...

    Mrs Young 05 Jan, 2020 5 out of 5

  • Club Aspire Terminal 3 Airport lounge was comfortable, plenty of choice of food and drink and helpful staff.

    Herr Gueldner 23 Nov, 2019 4 out of 5

  • Club Aspire Terminal 3 Everything was superb from the food to the drinks

    Frau Pawlowska 20 Nov, 2019 5 out of 5

  • Club Aspire Terminal 3 We had a problem finding a seat when we arrived.
    Food and drinks very good.

    Mrs Hamilton 20 Nov, 2019 4 out of 5

  • Club Aspire Terminal 3 It was comfortable but very busy.

    Mrs Reichel 11 Nov, 2019 5 out of 5

  • Club Aspire Terminal 3 Compared to other lounges we have used the food was poor, with a limited selection. Drinks available at the bar but the service and glasses made you feel like you were in a budget lounge

    Mrs Cooke 09 Nov, 2019 2 out of 5

  • Club Aspire Terminal 3 The staff were extremely friendly and those tidying were very efficient. Range of drinks was good. Only area of improvement would be a better food selection

    Mr Shipley 03 Nov, 2019 4 out of 5

  • Club Aspire Terminal 3 Lounge was crowded. Not a good selection of food.

    Mrs Mooney 02 Nov, 2019 4 out of 5

  • Club Aspire Terminal 3 Comfortable stay and good choices

    Frau Schmidt 29 Oct, 2019 5 out of 5

  • Club Aspire Terminal 3 The lounge was very busy and they were still taking people which did make it rather crowded and not as relaxing as hoped but the food was good and staff helpful.

    Mr Harding 28 Oct, 2019 4 out of 5

  • Club Aspire Terminal 3 Very disappointed indeed. Appeared to be short staffed. The lady at the front desk was also trying to cover the bar. She was held up for long periods at the desk, therefore a long wait at the bar, so didn't bother. The food was very poor, buffet style, no freshly cooked eggs, everything else mediocre and in short supply. We were looking forward to special treatment after paying handsomely to be in the lounge. The only benefit was fewer people, but with hindsight would have taken our chances with the hoards, at least we would have got a freshly cooked breakfast to order and a decent cup of fresh coffee. I would like to get my money back, it wasn't worth it. Disappointing start to our Jamaican holiday, to celebrate our 60th Birthdays. Sheila and Janet.

    Mrs Hubbard 28 Oct, 2019 1 out of 5

  • Club Aspire Terminal 3 Very disappointed indeed. Appeared to be short staffed. The lady at the front desk was also trying to cover the bar. She was held up for long periods at the desk, therefore a long wait at the bar, so didn't bother. The food was very poor, buffet style, no freshly cooked eggs, everything else mediocre and in short supply. We were looking forward to special treatment after paying handsomely to be in the lounge. The only benefit was fewer people, but with hindsight would have taken our chances with the hoards, at least we would have got a freshly cooked breakfast to order and a decent cup of fresh coffee. I would like to get my money back, it wasn't worth it. Disappointing start to our Jamaican holiday, to celebrate our 60th Birthdays. Sheila and Janet.

    Mrs Hubbard 28 Oct, 2019 1 out of 5

  • Club Aspire Terminal 3 All went very smoothly and we were very pleased with the service throughout from booking to arriving home.

    Herr Spitzenberger 01 Oct, 2019 5 out of 5

  • Club Aspire Terminal 3 Food available was poor. Very little gluten free food. Just flapjack bars. Was crowded. Would not book that lounge again. No fault found with H R

    Herr Marcato 15 Aug, 2019 2 out of 5

  • Club Aspire Terminal 3 It was tiny and far too crowded. They had clearly overbooked and we could not sit together comfortably.
    I would not say it was suitable for families with young children unlike other lounges.

    Herr Lapusca 29 Jun, 2019 2 out of 5

  • Club Aspire Terminal 3 Lack of any selection of food. Staff seemed reluctant to serve any drinks at the bar and not much of a selection

    Tbc Tbc 25 Jun, 2019 2 out of 5

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