- 80% of customers who left a review for Birmingham Airport Lounges would book again
- 2093 customers have given an average rating of
- No1 Lounge, Birmingham It was quite busy when we arrived, but we still felt relaxed before our flight.
Only issue was the meal, we both had the chicken noodles but was very dry and don't know where the chicken was?, we didn't eat it.
So we had more of the snacks.Mrs Halpin 24 Sep, 2022 out of 5
- No1 Lounge, Birmingham Place was packed. Got sat near kids who were crying etc. I know kids do that, but was looking for s calmer, more gentle start to the holiday and to be honest, there was little difference to being packed in Wetherspoons.
Mrs Russell 24 Sep, 2022 out of 5
- No1 Lounge, Birmingham Departure lounge was shocking no staff ran out of food poor selection terrible
Miss Brown 23 Sep, 2022 out of 5
- No1 Lounge, Birmingham I found the experience very pleasurable, and have already recommended to friends who have now booked, facilities as described and staff helpful and friendly, only issue was that replenishing food could have been better
Mrs Otoole 20 Sep, 2022 out of 5
- No1 Lounge, Birmingham Everything ran smoothly, walked straight in. The staff were all very busy but were still obliging and polite.
Mrs Yates 19 Sep, 2022 out of 5
- No1 Lounge, Birmingham Staff helpful it was busy on arrival she found us a table and cleaned it for us
Mrs Burns 17 Sep, 2022 out of 5
- No1 Lounge, Birmingham Yes, it was great
Mr Barratt 17 Sep, 2022 out of 5
- No1 Lounge, Birmingham Food could have been better choice eg finger buffa type with little choice.
Mr Mistry 16 Sep, 2022 out of 5
- No1 Lounge, Birmingham I placed a complaint as the NO1 Lounge was a disgrace. The lounge was over full. The bottles drinks were warm and nothing from the beer taps. The food wasn’t family orientated only a bit of pasta, curry and cheese and crackers. Mostly empty. We left and had to go somewhere else in the airport to eat.
Mr Marriott 14 Sep, 2022 out of 5
- No1 Lounge, Birmingham Poor choice of food, very limited, not worth £28 each. Very disappointed.
Mrs Barton 13 Sep, 2022 out of 5
- No1 Lounge, Birmingham Over crowded, not enough seats, only Indian warm food on offer. Not a patch on escape lounge.
Go elsewhereMr Agus 11 Sep, 2022 out of 5
- No1 Lounge, Birmingham food very average and cold - staff very miserable
Mr Hrycaj 12 Sep, 2022 out of 5
- No1 Lounge, Birmingham Not enough choices of food main meal. Rest was lovely. Didn’t like curry or what ever it was so only had cheese crackers. Drink.
Mr Viviennedukes 09 Sep, 2022 out of 5
- No1 Lounge, Birmingham Nice lounge, lots of facilities, good choice of food and drink and got seated quickly. Would definitely do it again.
Mr Baillie 06 Sep, 2022 out of 5
- No1 Lounge, Birmingham The lounge was far too crowded . Couldn’t find anywhere to sit . Very disappointed when paid good money
Miss Davis 04 Sep, 2022 out of 5
- No1 Lounge, Birmingham The service was good but facilities tired and no toilets in the actual lounge. You had to go out and use public loos which were disgusting!
Mrs Walker 03 Sep, 2022 out of 5
- No1 Lounge, Birmingham Lovely lounge with nice selection of food/snacks/drinks and friendly staff.
Mr Quirk 01 Sep, 2022 out of 5
- No1 Lounge, Birmingham Comfortable facilities and not too crowded.
Mr Price 29 Aug, 2022 out of 5
- No1 Lounge, Birmingham Very poor experience.
Short staffed, nowhere to sit.
No children's packs as advertised (haven't been doing them for months)
Only food option was chicken curry - unsuitable for my children and for myself as a vegetarian.
Very limited drinks options - No beer at all.
Food on floor - horrible experienceMrs Jennings 29 Aug, 2022 out of 5
- No1 Lounge, Birmingham Very helpful staff could do with more selection of food
Mr Whall 28 Aug, 2022 out of 5
- No1 Lounge, Birmingham staff were fine, but tables could have been cleaned and emptied faster and floor swept.
Mrs Butterfield 28 Aug, 2022 out of 5
- No1 Lounge, Birmingham Comfortable seating space limited, long queues to get a drink at the bar, good was good but again limited, would be ideal to have more for the younger age group
Mrs Webster 28 Aug, 2022 out of 5
- No1 Lounge, Birmingham Totally unsatisfactory! On arrival we were informed that the 'lounge' was full having been over booked by the website agents...not the fault of the lounge staff. In response to being told there was a round a 30 minute likely wait, which was unacceptable, we were suddenly 'up-graded' to the 'club lounge'. It could be considered to be a generous resolution. The club room was awful, 15 minutes wait after which we asked if we could order food and drinks, I suspect our waiter had only started working there that morning, long waits for any refreshments, incorrect food offered....we would have been far better served (and quicker) at Burgerking...no offence to Burgerking. I have some experience of lounges at numerous airports around the world, this by far was the worst I have experienced. I bet you do not print this!
Mr Townsend 25 Aug, 2022 out of 5
- No1 Lounge, Birmingham A calm, relaxing start to a long awaited visit to family after Covid. Food was freshly prepared and staff were friendly and helpful
We will definitely book again!Mrs Simpson 24 Aug, 2022 out of 5