- 86% of customers who left a review for Birmingham Airport Lounges would book again
- 258 customers have given an average rating of
- The facilities were good, there needs to be a larger variety of snacks other than crackers, cheese crisps and nuts.
Ms Smallman 23 Jun, 2013out of 5
- we would do this everytime we travel it was a great service.
Mrs Doyle 12 Jun, 2013out of 5
- everything was perfect thank you
Mrs Wall 22 May, 2013out of 5
- Fantastic service, both on line and the staff we met along the way. Thank you
Mr Lawlor 21 May, 2013out of 5
- Staff very helpful as I have a little boy. Xx
Mrs Dewhurst 19 May, 2013out of 5
- Only thing missing was some basic sandwiches e.g. cheese. Otherwise great facilities!
Mr Mildenhall 01 May, 2013out of 5
Mr Pearce 01 May, 2013out of 5
- Overall a pleasant experience
Mr Foster 03 Feb, 2013out of 5
- very good all ok
Mr Johnson 31 Jan, 2013out of 5
- Yes to all them
North 23 Nov, 2012out of 5
- Great price, location and service from the airport lounge. Just enough people in there at one time without it being too crowded. Could do with a few more sofas though, the existing ones are looking a bit weary!!
Stamp 11 Nov, 2012out of 5
- facilities as described. The staff were friendly and welcoming. A larger selection of food would be an improvement
Mcwilliam 21 Oct, 2012out of 5
- great service, no problems!
Mrs Hall 17 Oct, 2012out of 5
- Had use of Deck 4 lounge at Birmingham airport, very small and a bit cramped.The TV information was to small and had to keep getting up to be ablr to read it.
Mr Jones 11 Oct, 2012out of 5
- As described but the snacks could have been better. All options were unhealthy and the choice was very limited.
Mrs Wilson 04 Oct, 2012out of 5
- excellent service.
Mrs Abbott 04 Oct, 2012out of 5
- A fantastic way to start the holiday
Mr Butler 01 Oct, 2012out of 5
- Only small problem that there was very little beer on arrival and at first was told could not provide any but this was eventually resolved.
Mr Mildenhall 27 Sep, 2012out of 5
- Very enjoyable start to our holiday in the airport lounge away from all the hustle and bustle. Thank you
Mrs Wild 26 Sep, 2012out of 5
- All ran smooth
Mr Bust 26 Sep, 2012out of 5
- Staff excellent, we have used your lounge teice before. I have booked again.
Mrs Pemberton 17 Sep, 2012out of 5
- Deck 4 Airport lounge was as described. Lovely to relax prior to flight in calm environment with drinks, snacks and magazines & newspapers. Staff very helpful.
Mrs Charles 11 Sep, 2012out of 5
- Excellent service, very helpful and pleasant staff.
Mrs Hough 01 Sep, 2012out of 5
- The lounge we booked was great. The only thing was the person said we should have printed out our booking confirmation. I ultimately booked it by phone so that wasn't an option. She wasn't too happy that we didn't have it.
Mrs Fullerton 31 Aug, 2012out of 5